Michaels

I happen to go to this location because it is close to home, and everytime I get frustrated, The cashiers never seem to know that there is a sale on, and argue with me when I inform them that they overcharged me, Then when they make an adjustment the neglect to do it on all items and also charge twice, all on the same order. I don’t know the name of the guilty, but lack of concern is like a disease there. I asked someone in frames, how much a particular frame was, because there was no sign, and I was informed that she would have to «walk all the way up to the front» to find out. Guess it would be ok for me to do that, need I say, lost sale. On the other hand I love the Novi store, they know when there are sales, and discounts are automatic when you check out. If you need to shop for crafts in Canton, go to Hobby Lobby or JoAnns.

A sales person named «Cat or Kat» was so helpful and kind! This store had great deals and some pretty nice people too! I frequent their dollar racks because I am a chemo-​Angel and I send small mailable gifts to ppl going thru chemotherapy! I love to do little craft projects and I make my own wreaths too… so I pick up the little glue gun, fake flowers, butterflies and such! Whenever Ive asked for help, theres someone around each corner to head me in the right direction or take me to where I want to go!
The girl that helped me on this particular day, went out of her way to find me what I needed!
If you are a scrapbooker, beader, a crafter of any kind… this particular Michael’s is the best and «Cat or Kat“is the most helpful employee that Ive ever run into there!

Steven, in Framing, was great helping me get some prints framed. He suggested blue velvet mats which really makes the artwork pop! Thanks, Steven!!!

Always have Great Deals on my favorite Art Supplies!

To quote Shania: You don’t impress me much.
I am not, I repeat — not — a crafter. Gluing things together and sewing on buttons about describes the extent of my abilities in a city burgeoning with punk artisan wunderkind. Michaels is both a disconcerting and accepting place for my limited array of talents, taunting me with numerous projects I’d never do and catering to my simplistic needs.
I popped in on Christmas Eve for supplies to decorate a gift to my beau. Marquis Cantonford, affectionately known as Mr. Cackles, required accoutrements for the season. I went in search of antlers and stylish decorations for his pot, lest he be woefully underdressed for his presentation Christmas morn. For the record, Mr. Cackles is a 4″ dwarf cactus.
Perhaps I wasn’t seeing Michaels at its best after being pillaged by marauding teens and mothers eager to get the 70% off discounts on Christmas items. Disarray littered the store, shelves drooping with a few last items as survivors of the shell-​shocked wreckage. The sections I visited were in better condition, but my goose chase for doll clothes ended in failure. Do crafters not need straw hat bases and the rest for decorations anymore? Apparently not. I roamed, confused and a bit befuddled, in search of alternate choices.
My last stop, in the scrapbooking section for stickers to embellish Mr. Cackles’ ceramic pot, led to the greatest frustration. The selection was good, but the ubiquitous 40% off this and 2-​for-​1 that signs are *entirely* misleading. Unlike other retailers, Michaels throws together various brands higgledy-​piggledy, and then slaps four or five giant «sale» signs overtop the entire rack. Bit misleading when the sale is for one brand, and none of the signs correspond to a particular row or hook or stack. So I grabbed a few things, satisfied how I might put them together, and went up to the register.
I waited in a rather long line to find out half the scrapbooking materials in fact were not on sale, and the irate 16-​year-​old cashier stared at me like I was a particularly offensive bug when I asked what the discount *did* apply to. I kept smiling (Christmas Eve, after all), and quietly ducked back into the scrapbooking section after check out to see if this was user error or something else.
Nope, the stickers and stick-​ons and sticky clings were all randomly mixed up and the signs hanging among them didn’t even correspond to what was on sale. I checked some of the 10,000 individual labels on the wall, all cryptic half-​words and weird numbers, to see if any were labeled on sale. Clearance was, but the rest of the merchandise wasn’t even in the right place.
Long story short: disorganization loses sales, and I am leery about entering this unpleasant realm of strange.