Ruby Tuesday

I’ve been to this Ruby Tuesday’s multiple times and always had good food and service. The last time I came, me and my mom stopped in for a late night snack after a charity trivia event. I did not know that Ruby Tuesday closed at 10, other wise I would have recommend we go elsewhere. We came in at 9:30 and they were basically cleaning everything and putting things away, but when I asked if it would be ok if we ordered something to eat, they were more than happy to oblige.
We ended up ordering a side of their mild chicken wings and their cheese fries. While the cheese fries were good, I would have preferred a milder cheese sauce. This almost tasted like a beer cheese sauce. My mom loved them.
The chicken wings are were fantastic! Crispy and crunchy, but not dry. The sauce wasn’t overly spicy, but it wasn’t bland either.
The service was great. We didn’t feel rushed even though it was closing time.
I will be sure to visit, again!

Pass on this location. We walked in at 7:00 pm and the place was NOT crowded but tables were left filthy. They hadn’t bothered to clean after the dinner rush and there were plenty of waitstaff available to clean up. The hostess stood at the doorway chewing her fingernails and kept stepping over a napkin that had fallen off a plate. The waitress was nice enough and the food was just ok. Been to better places for these prices. Keep driving…

Not pleased with this location. When we walked into the lobby of the restaurant, there were 5 wait staff standing at the hostess desk. Not one of the staff said hello, instead opted to argue in front of us regarding who should be cut first.
The bar area was filthy, and the tables were covered in salad remenants. Underneath all of the tables were littered with food. We ordered a quesadilla and waited over a half hour without receiving it. We let the bartender know and the manager was sent over. She proceeded to inform us that the order was put in but given to someone else.
We won’t be returning to this establishment!

If you live in the Canton area like I do, then you known how they like roll up the sidewalks after dark or 9:00 p.m., whichever comes first. You can imagine how frustrating it is to find a restaurant that stays open past midnight in this part of the Detroit Metro area. Thankfully, TGI Fridays is one such place that should be renamed TGTSO (Thank God Their Still Open) on Friday Nights.
The service here could have been much better, even if my friend and I arrived just before last call. While it took forever for our food to arrive, I was even more dismayed when it took eons to have our drinks refilled, even though three of waitresses were standing around talking about their weekend plans. I mean let’s face it, you need liquid refreshments to wash your food down with.
I ordered the Grilled Chicken with Vegetables and rice. Since rice is one of my favorite staples in my diet, and after living in Asia for a while, I know good quality rice from bland, poorly prepared servings; thus, the rice I was served at the TGI Fridays in Canton really fell into the bland category. Not only was it over cooked, and soggy as well but the seasoning was more sparse than snowflakes in July. I hope the next time I go back the chef does a better job at preparing this side dish. Conversely, the chicken and the vegetables were very tasty.
So if you find yourself out looking for an open restaurant on Friday night in the Canton area, then I highly recommend this establishment, as the atmosphere wasn’t bad at all, and it’s a fun place to spend time with your friends catching up on old times.

The service was slooooow. Salad bar not to bad and everything was fresh. If your in a hurry you want to try someplace else.

Ruby Tuesday has really gone downhill over the years. The salad bar used to be THE thing to order. Now it’s sort of Big Boy level quality.
Since the salad bar is quite boring, I ordered the shrimp trio. Ugh. The grilled shrimp with fettuccini was ok — but seriously lacked some flavor. Their version of Bang Bang shrimp was spicy but missed the mark as the breading was soggy and fell off the shrimp (this does not occur with Bonefish). The third shrimp combo on the plate was standard fried shrimp which was horrible! The outside was a nice dark golden brown but not crispy. And I discovered that it is was not crispy or crunchy and the breading was not fully cooked through. The manager did offer to have a new batch cooked but I was so over it by then.
Why two stars? I was given a free dessert for the issue and the manager did try to make it right by me.

I’ve passed this Ruby Tuesday’s numerous times. So I decided to try them out this Monday, the greeter was friendly. I sat in the bar area, and immediately saw that general house keeping was lacking… the booth I was seated at; had residual food particals on the table. The bartender was friendly and took my order, uopn my food arriving (Bacon Cheese Burger… med w/​fries) I notice the burger was sitting in a pool of grease and juice from the burger… the cook didn’t allow the burger to rest before placing it on the bun, the fries where hot and seasoned correctly. After lunch I ordered dessert and coffee. When the cake was brought out I immediately notice the plate it was on… was «dishwasher dirty» i.e. the rinse film when dishes are removed from the dish washer, and not wiped off prior to using them. My overall experience was 4 out of 10. clearly the general houskeeping practices has become lax, and should be address. I would visit this location again.

We stopped here to celebrate after getting some good, medical news. We sat at the bar. The bartender was friendly and we were waited on quickly. The problem was with our drinks. We both ordered Jack Daniels and water. For some unknown reason, the bartender put the shot and the water into a cocktail shaker and mixed our drinks. That was totally unnecessary. When we were given our tab, we were stunned that we were charged one price for the drink and added price for mixing them! Once home, we filled in the online survey about our bad experience and requested that someone contact us. It’s been over three weeks and we’ve heard nothing. Bad experience, then no follow up. Sad.

The carpet makes the place smell like urine/​vomit that never really got cleaned out. Tear out the carpet already. In 2015 its not trendy (nor sanitary) to have carpet. The service was fine. The salad bar, what they claim they’re known for, was very cold but had limited selection. It only had spring mix or iceberg lettuce choice. Why not spinich? Also, no cottage cheese, a healthy alternative to salad dressing. Also, the bar itself, was so deep that it made it hard for normal sized people to reach the back row of salad toppings due to the sneeze guard. A minor inconvenience. The dishes at the salad bar were dirty and wet, I had to go through ten dishes to find a dry and clean one. I did tell my server and when I went back the dishes were better. Main dish of grilled salmon filet still had the grey layer on the bottom, which made the fish taste bitter.

Food: ²⁄₅ the foods are below average. It’s very typical for chain restaurant. It’s pretty sad. I ordered chicken fresco. The chicken breast is on the dry side. The sauce that came with it is a little too salty. Fries are okay. Their salad bar is decent for what it is. I guess if you want to stuff yourself with food from the salad bar, it is not bad at all. The presentation of the foods were amateur.
Service: ⁵⁄₅ I must say their service was quite impressive. We were greeted by one of the hosts there. Our server was friendly, patient and efficient. Our sodas were refilled every time they were near empty. Our orders came at the proper time. When the steak that our son ordered wasn’t cooked to his request, the server apologized and took it back without question. The kitchen manager (I assume) came out and apologized. They gave us free dessert (we didn’t even ask for it). Thank you so much for a great service.
Décor/​Ambiance: ²⁄₅ — it is pretty outdated looking. I think it’s time for renovation and remodelling. Lighten up the dining room. Get rid of the carpet. Get rid of the faux leather booth and chairs. Get rid of the dark paint colors. Join the 21^st century. The music that they play were also weird — very random and… just weird.
Overall Experience: ³⁄₅ … it was meh. If it wasn’t because of the service we got, I wouldn’t be back here. I guess I would come back (not anytime soon), but not for the food. Maybe I’ll come back here just for the salad bar and drinks.

Sitting at the bar today, drinks are good, service is good, food is awful! I hope management reads this; please change the nasty over-​used grease in your fryers it makes the fried foods taste like poop. Plus it’s just nasty!

I ate here with my mom so many Sunday’s. I would get the burger and French fires.
one day I came here a server named Jennifer was in a bad mood. she took it out on the hand that feed her. I think the food ok.
she dosnt work there today.
I will not be back

Decided to write this review as I recently went back over a long break from this location. I had a bad experience prior to this last visit, it was maybe 4 months ago and we had a long wait for everything and had to ask twice for a darn bottle of ketchup. Didn’t get any biscuits and the waiter instead of asking if we wanted some or just bringing them asked us how the biscuits were and assumed we had already ate them, I was frustrated and disappointed by the lack of attention we got from this waiter.
So with that said we went back this weekend and were pleasantly surprised. Yes the prices seem to have mysteriously gone up but our waiter was friendly and pleasant. The wait wasn’t bad at all and the salad bar was delicious as always, our food was tasty and very fresh! I’m impressed and glad that my bad experience was probably just a fluke, very pleased and will be back! Also I love that there are healthier options and decent portions!

Who puts a wheat bun on a bacon cheesbirger, they do! Service was good… if I wanted to eat healthy I’d got salad bar!!!

I like this place great happy hour specials! Friendly staff and good food. I usually go for the happy hour specials they make a pretty mean Long Island and $ 5.00 appetizers the crab cake is good but I love the shrimp fondue it is to die for!
The steaks are good cooked to liking and I also like the chicken bella a healthy but yummy choice!
There is also a fresh salad bar you can add to your meal. One thing I was sad to see on my last visit was that the guacamole and chips are no longer on menu they made a mean guac! I give this location a solid rating:)

Went here for lunch with my boyfriend while visiting from Canada. Terrible service, salad bar was messy and cross contaminated, dishes were dirty. Ordered two small entrees (tacos and quesadilla), not the best meal I’ve had, in fact the quesadilla was dripping with grease. Took about 30 minutes to bring out our meal, and it was quiet in the restaurant! Would definitely not go back.

The Crab Cake Dinner with your choice of 2 sides was so delicious! Everything was cooked perfectly and the portion was just right and satisfying. The green beans were cooked just right and the mashed potatoes were so good. Our Server Nadia J., was so incredibly knowledge about the menu and a pleasure to have as a server. I would highly recommend this place.

This is one of the few restaurants we visit on a regular basis, and one of our favorite.
The service is always fantastic.
I have a lot of serious allergies, and they are super careful
with anything I order. And, even sent a manager out to make sure
Everything was great.
We love to meet friends here, since we have always been able to get a great, healthy meal.
Their fish, salad bar, hamburgers, everything we have ordered has been very good.
Suggestion, sign up for their deals, to get an even better value.

I hate to give it two stars because I really have liked this location for a number of years. Also because the cook/​chef there now is obviously of great caliber. We were there just last night and it seemed like a different restaurant. The food was fantastic coming out of the kitchen. Really, really good. But the rest of the place was a disaster.
I ordered a Mojito which came with no mint. The waiter tried to sneak this by me. I did take a drink and it was awful. I said the mint was missing and he said they were out of mint. I sent it back.
I got the salad bar which I will admit is not as good as it used to be 4 and 5 years ago but has still been superior to most places. Last night it was a train wreck. It was messy. It was out of a few items. All of the dressings were a mixture of all of the dressings. There were drips and spills everywhere. And worst of all (because they are really both mine and my wife’s favorite item) the croutons were very stale.
What I’ve seen over the years as the quality of this location has slid down is that also the quality of clientele has gone down too.
Maybe a year ago there was a new manager that seemed to be making some improvements and things were getting better. I told him so. I did not see him last night and I don’t know if he is still there or moved on.
I’m not giving up on it yet. Simply because Ruby Tuesdays food is far superior to TGIs and Applebee’s and the cook/​chef they have right now is outstanding. But they better hurry up and get it back on track.

We sat at the bar. The bartender seem to be overloaded. We ask for menus but it took a good 10min to ask if we wanted to order. Duh that’s why I asked for a menu.
We ordered fish tacos with salad bar and buffalo chicken sandwiches with salad bar. The salad bar was good. Although I had to ask for a fork to eatthat was a bit annoying. Considering it wasn’t even the bartender who I asked. Why? Oh she was no where around.
But EVERYTHING ELSE WAS COLD! The top of my bun was missing from the sandwich. I had to ask for a top bun. Yes she sat it down and claim she didn’t notice. I’m not sure I’ll ever go back. Crapy service & cold food not a winning combo.