Wayne Lawn & Garden

I guess I was a little too generic in my previous review of Wayne Lawn and Garden. I had my John Deere LT 155 repaired on July 22 2014 due to the steering going out. I called Wayne Lawn and garden for repairs on the steering and a flat tire. As mentioned previously, I was charged $ 40 for pick-​up which I didn’t mind. I was quoted a week for repairs and the repair took 3 weeks. Once I had the mower returned I used it one time and the steering went out again. I called Wayne Lawn and Garden on July 30^th 2014 and told a rude women it was still broken and slipping, she told me it would be another $ 40 to come pick it up, and assuming it was the same part they «may» replace it. I didn’t want anyone to make the mistake of thinking it broke after a year of use, it broke after a single use in July 2014, I called right back within a week of the original repair. The part that needed to be replaced was $ 18.50, it was a bushing at the bottom of the steering gear that needed to be replaced. I let the mower sit the rest of last year and fixed it recently myself and replaced the broken bushing myself as well, which is how I know the part was $ 18.50, I purchased two number 7 bushings and one number 8 bushing which totaled the $ 18.50, I also picked up the part the same day, so the supplier excuse doesn’t fly. I also told the women back in July 2014 the bushing was still broken and I could tell it had NOT been replaced, it was broken in half!!! I took pictures of the broken bushing and offered to send them to the rude women but she declined, instead of replacing what I already knew was broken, they replaced the steering shaft, which was not broken. I have the original steering shaft, it’s fine. I also have the original broken bushing as well as the pictures. Sorry for the misunderstanding, glad we cleared this up.

Bought a used/​almost new lawn mower a week ½ ago used it once an went to use it again while in the middle of mowing front yard (perfect dry grass) it stalls won’t start again… long story short sold me a… p.o.s

We took our lawn mower and weed whip here to get it fixed because both of them were not starting. The price was okay. It was $ 150 to fix both. When my husband picked it up, he asked if he can try to start it first before paying. So he started the weed whip and it started just fine. When he tried starting the lawn mower, it would not start. He pulled and pulled and it still would not start. The mechanic came up to him and said «You brought it in to get the blades fixed not to get it started» and then walked away. That was so rude! When he got to the cashier, the cashier told him to just buy a carborator spray for $ 4 and use that to help start the lawn mower. You would think that if they service it, they could have just added the $ 4 in the price and do a complete job but they didn’t. I would not recommend this place at all.

I took my Ariens zero turn mower in for repair and never felt so ripped off. They replaced the choke in the carb and charged me almost $ 200. When I asked why so much I was told that there were also all kinds of electrical wiring problems too. I asked exactly what wiring was bad but was told the mechanic that worked on it wasn’t there to tell me. They couldn’t find the engine cover for about fifteen minutes when I picked it up. They have outdoor storage so customer’s equipment sits outside in the rain or snow. As soon as I got it home it was doing the same thing it was when I took it in. I saw some wiring connectors had been removed from the safety switches that prevents the engine from starting unless the forward and reverse levers are in the neutral position. There were jumper wires attached to the connectors. I took it right back and talked to Dennis (I think he’s the owner). He said that those were test wires that the mechanic had forgot to remove. Okay, no big deal. He pulled it right in to the mechanic and said this won’t take long. I stayed in the service area and boy was I glad I did. I told the mechanic about the test wires still being on there. While stuttering for an excuse he said that they were not test wires but instead the switches were bad and he had bypassed them. WTF? If this was true you know they would have replaced them and charged me more money. Remember, THESE ARE SAFETY SWITCHES! (when I got home I removed the test wires and reconnected the switches and they were fine). To my surprise the mechanic pulled off a cover and adjusted the parking brake rod because it has a safety switch that prevents the mower from running unless the parking brake is applied. Again, WTF? They installed the choke and told me that was the problem, never saying anything about the parking brake safety switch adjustment. So I paid $ 200 for a parking brake adjustment? Then after all that Dennis tried to sell me a $ 5000 mower! I don’t even want begin to describe how rude the parts counter woman is. Any business is only as good as their employees. I warn all my friends stay away!

I went in to get a snow blower on Monday but all they had where bigger units than I was looking for… Im just doing my sidewalks and a little driveway. I went all over trying to find (something) but everyone had BBQ grills out already so back to Wayne lawn. I decided to pick one up even if it was bigger than i needed, which Im glad I did! This thing is a monster throws the snow 25′.
Very friendly and they know the equipment they sell, they also handle the warranty repairs so no trying to find a service center when it goes down.
Best part was I started looking online about the model I bought, Honda had it listed for sale on there site thru a authorized dealers for $ 60-​$ 100 more (plus Shipping) than I paid for it out the door!
Give them a try Im sure you will be happy with there sales and service!