Debbie’s Hallmark

Very disappointed in the way I was treated in the store. Last week I went in and they had me sign up for crown rewards. This week I was sent an offer for $ 5 off a $ 10 purchase. Today they would not accept it. They were rude. I don’t expect the store to be in business much longer. The worst part is, they wouldn’t even try the coupon. They just said we don’t think we are supposed to take it so they didn’t. Terrible business practice, no wonder these shops keep closing.

It was Schoolteacher’s Birthday, and I needed a card that fit nearly atop the present I had bought for her. I had picked up several items from around Santa Clarita, and had placed all of them inside a cute little lunchbox I had picked up at Rocket Fizz. I brought the lunchbox in, and after meandering around the store a bit, I had found a card that was the right size.
In addition to countless holiday cards and the adorable hallmark ornaments, the store is chock full of ‘cutesy’ things to buy. I was tempted by several of them, but held onto my man card as I passed by. I placed the card on the counter next to the lunchbox, and began the payment process.
Nice lady behind the counter asked if I was part of their club, and I decided to sign up. As I was filling out the form, the reason for my visit came up, and I declined the bag option, and decided to put the cute lil wonder woman plushie directly into the lunchbox.
While I was still filling out the club form, the nice lady behind the counter proceeded to tissue paper wrap all of the contents of the lunchbox. Even the ones I had purchased at the other stores! It was amazing, she told me she had practice assembling her son’s lunchbox, and neatly wrapped up and stacked the contents of mine. She even did her best to repair a broken plastic box that one of the other gifts was in. Talk about above and beyond the call of cashier duty.
The inside of the lunchbox now looked far better than anything I could have done on my own, I had a cute birthday card that fit perfectly on top of the lunchbox, and I was now a happy member of the club.
If I ever need a card again, I’ll definitely stop in here.