Steak ‘n Shake

My wife found a hair in her sandwich. When the cashier asked how our food was I told her it was OK other than the hair in my wife’s sandwich. The cashier then proceed to tell me the check total and that was it… not even an apology. Never eating here again.

Their online hours are not correct, it states that they are open until 1 a.m. Monday-​Thursday, and I’ve been there around 11:30 and they are closed.

I eat here every now and then usually not a bad place for a quick burger, I also like their milkshakes as well. The place is usually borderline greasy almost to some considered a dive because of the crowd it serves. I’m not a fan of people mopping floors while I’m eating as the smell turns me off. This is one of my issues with Steak&Shake which I have asked people to please hold off on the mopping until I have finished my meal. Hard to eat when you see something like this. Overall nothing fancy but the food is usually pretty good, Kind of funny how they charge for certain items like tomatoes or lettuce? Sometimes they get busy and noisy tables are close to one another which can be a issue at times and they fall behind thus slow service but overall not a bad place for a burger or shake.

Employees were very friendly.
We got the Grilled Chicken Salad and the Apple Pecan Grilled Chicken Salad. The lettuce and apples were fresh. The chicken was moist.
We got a side of guacamole, which we did not try, because it was browning. We asked for fresher guac and received a fresher serving of guacamole; it still had some browning.
The blue cheese dressing was fresh, but I didn’t like the flavor (I love me some GOOD blue cheese dressing!).
I asked for lemon wedges with my salad, but did not receive them. I did not ask for them again.
The restaurant is pleasant. There’s fun décor and it has comfy booths.
Service was fast.

The food is pretty good but it was really busy and the floors were dirty.