California Coast Uniform Company

My first time experience here was great! I got decent scrubs for a great price! They guy (probably the owner) was super nice, will definitely be coming back!

I love shopping at this store when I want to buy a new bright colored shirt to wear under my scrubs. They have a great selection, seem to carry the latest designs and always have what I want or need. However, what really stands out is their customer service! Sal and Nancy went above and beyond in helping me purchase a new pair of shoes. They gave me advice on how to take care of the leather and how to get the longest wear from my shoes. Both employees are standouts and because of the service I received,
I bought two pairs of shoes!

Awful customer service and horrible experience, but from the look of their reviews it doesn’t seem like they much care. When we went in the two attendants were helping other people. One was on the phone. She got off the phone and continued to do what she was doing, didn’t even look up, which was fine I guess but seemed weird. We eventually asked for assistance after standing there another couple minutes. We were looking at the whites boots and asked for the size 11. There was a price tag next to the boot for 289. The label said «whites hawthorn» which we thought was strange but the boots were cleary whites with white label (for those who are reading this whites makes a lesser priced brand called «hathorne» but the labels are different on the boot). She said they’re low on boots but had them in size 10.5. She set them on the counter, no where near where we were and went back to what she was doing. I had to ask her if those were the boots. I work in customer service was shocked at her treatment of us. So we were spending a while with the boots and another associate came to help. She was nice and helpful but we explained to her we were taking so long because they were $ 300 boots and we wanted to take our time. She gave us some good advice about how the whites should fit and told my boyfriend he should walk around a good 10 minutes. Finally a half hour after being at the store we decided to get them. When we were rang up the total was $ 500! They said we had the whites not the hathornes. We said we were trying on exactly what was on display next to the sign that what we asked for. We got no apology and we’re made to feel like it was our fault. Thanks for wasting our time! I want to talk to the owner or manager about this I’m so disappointed. 200 difference is a huge amount of money and the way they dealt with the entire situation was awful.

Overpriced, bad selection and awful customer service. I frequently have to wait months for orders to come in, and I never feel helped very much by the staff here. What makes it worse is that I frequently hear from my coworkers that this place used to be the gold standard for California State Park uniform suppliers. Get your uniform needs met in San Jose.

This store is awful! There is hardly ANY inventory for State Parks personnel (the photos on their web page are horribly misleading), and the staff insufferably rude — especially the blond older woman! Avoid this business.

Please beware, this is a BAD business! I would give this place zero stars if possible! Horrible costumer service! They are overpriced and have a very poor selection of attire. Don’t waste your time and money dealing with rude management, go somewhere else at all costs!

These guys were able to help me out a lot when I had to get a uniform quick after being hired in a hurry. They were able to get me all set up in less than a week, which I really appreciate!
Four stars for two reasons: They are EXPENSIVE compared to going over the hill. They are the only uniform shop in Santa Cruz and enjoying having that monopoly. They are often pretty busy so you usually have a bit of a wait before you get any help.

I’ve been going to Central Coast since it was Gali Uniform. I’ve always been welcomed by their friendly staff when I come. I mainly shop here for uniform supplies and alterations. Ally, the seamstress, is very knowledgable and is always more then willing to help me with my odd requests. Their selection of duty gear and accessories is one of the best in the area. Whenever they don’t have an item in stock they’re always willing to go the extra mile to make sure you’re satisfied.

I’ve gone to California Coast Uniforms a couple times in the last few months to purchase scrubs for the Medical Assisting Program I started. The first time in (back in August) was awesome. The girl working was super friendly and she knew the Program Director at the school, everything. I went back maybe a month or two later and same people working, same helpful service and both times gave me the much appreciated Student Discount. I’d been to a Scrubs store in SJ at one point where the older ladies were very unfriendly, I had my 2 year old with me which they didn’t seem very happy about and I felt like I needed to rush and get out of there. So I went back to Cali Coast today to get a few more sets of scrubs and although the Staff was friendly and they had the same brands of scrubs I was a little disappointed at check out to find they no longer provide that student discount. As a Manager of a local business I prefer to keep my business local but again, being a Student and a Mom that discount is much appreciated. The girl helping me did ask someone if a Discount could be provided but they still said no. At this point now that I know what brand and style I like I’ll probably go for online shopping or make the trip to San Jose just because I feel like I paid for 1 set of scrubs today almost as much as I paid for 2 sets last time…

To start. The bed side manner and attitudes of the staff minus the owner are the worst. Its usually youngish girls. Early/​mid 20s and they never smile or welcome you to the store, have attitudes and are just plain rude. Ive never received a friendly attitude from the staff EXCEPT when i have been helped by the owner of the store. The other issues i experience frequently is. They give you the idea that you can order items they dont have in stock very easily. Well. Thats not the case, at all. They actually take months to order them… If at all! They get away with this because they are the only scrub supplier in this area. Id rather order online from here on out and wait for delivery. Because i know it will be faster anyhow. Im just floored on how the girls at this place treat people and get away with it. Today was by far the worst attitude… It was an olive skinned, long dark hair youngish girl ⁷⁄₁₇ @ 2pm. The owner was there but too busy helping other customers to complain to.

Double Dipping
Hi everyone who has to buy a uniform for your job. I have been buying my uniforms at this place since 1999. That was when it was Galli Gear, great service, uniforms always sipped on time through UPS, but not anymore. Since someone else bought the business and changed the name to California Coast Uniforms, they are not carrying the same uniforms, and they are not using UPS anymore. I bought a uniform jacket last week for $ 100.00, it took up the last of my uniform allowance, which was no problem. Today I get a call from them saying they needed another $ 15.00 to ship the jacket to me, what was I to say, I need the jacket. So, that fifteen bucks comes right out of my pocket, to late for reimbursement. They did not mention this fact last week, while I still had time. They said they stopped there contract with UPS and were now using the postal service. If I had known, I would have purchased the jacket at my local uniform store, and saved my money.
I will no longer be doing business there, if you don’t live near them, don’t use them.
G.

I was not impressed with California Coast Uniform Company at all. I had been going to Gali Uniforms for years and was always satisfied with their service. I went here for the first time to buy work boots and was dismayed when they did not have a size 11 in the mens 511 Tactical boot. That is the most popular boot and one of the most common sizes. When the manager stated that it would take 3 weeks for a shipment to arrive and that they had done no order for new boots yet I could not believe it. As far as supply and demand goes for a business, it would seem something as crucial as having the correct sizes of boots in would be a fantastic start to a great business plan. Unfortunately as much as I enjoy buying local, I am going to have to go over to San Jose to buy my boots.

This recently replaced Galli Uniform shop. It’s located next to Fast Eddie’s pool hall, just past the Capitola DMV. Don’t let it’s proximity to that pit of despair keep you from heading in though.
They’ve got a decent selection of uniforms. Most of us in the industry don’t really get an option of where we shop or what we buy, but if you do, they’ve got stock. I like that they focus more on higher quality items than lower, but that also means if you’re looking for a basement bargain, you’re better off going somewhere else. Which is pretty sound business model in my mind. You’ll never nickel-​and-​dime the internet, so better to focus on quality. They’ve got fire service, EMS, sheriff, state parks, and scrubs galore. They’ve also got a small section of stuff for the culinary program at cabrillo, and it’s a great place to find a good apron for a cheap price ($ 9.99!)
The folks working the service are very friendly and knowledgeable. It’s why I prefer going in there as opposed to shopping online. Everyone has always been pleasant, and accommodating as they can be. They are quick to rectify any mistakes, and what they can’t fix, they give you a break on pricing, or some other small touch that makes you feel like they care.
One note though: I’m not sure what the embroiderer’s hours are, but she’s not there all the time. Which makes sense, because there’s probably not embroidery needed all the time. So, if you need embroidery, plan a bit ahead. They are reasonably speedy, but I wouldn’t plan on getting 24 hour service if you can help it.
With that said, I’ve never been steered wrong here.