FedEx Office Print & Ship Center

Capitola, États-Unis

3.3

Ouvert en ce moment

20 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 831-476-1483
Site :
local.fedex.com
Adresse :
3555 Clares St Suite Z, Capitola, CA, 95010
Arrêts et stations de transports en commun proches
320 m41st northbound
330 m41st & Gross Road
410 mCapitola Mall
Catégories :
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Carte

Vue de la rue

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Informations professionnelles

Cartes de crédit acceptées
Oui

Aujourd'hui

Aujourd'hui 7:30 – 21:00
Ouvert en ce moment
Heure locale (Capitola) 11:15 jeudi 19 juin 2025

Horaires d'ouverture

lundi –
mardi 7:30 – 21:00
mercredi 7:30 – 21:00
jeudi 7:30 – 21:00
vendredi 7:30 – 21:00
samedi 8:00 – 18:00
dimanche 12:00 – 18:00

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20 avis sur FedEx Office Print & Ship Center

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Évaluation du lieu : 2
Santa Cruz, CA
Mixed review… Lots of equipment & machines for a variety of needs, but they seem to often be understaffed and the employees not always in happy face mode. Their paper cutter is often out of order or needing service. Lastly, no «hours open» sign in front. I’ve been by 3 times today (Sunday), it’s now 11:30 and there’s no sign of life inside.
Évaluation du lieu : 5
Aptos, CA
Wow. Was I surprised this evening… Had a very hot job to get done, and I went into Kinko’s at Brown Ranch Plaza, fully prepared to have to come back later to get my custom print and cut job, but it was done in 11.8 minutes. I was served kindly and professionally by Melody and Dylan. Having not been into a Kinko’s in almost ten years, I was a bit put off by all the card keys and touch screens, but they walked me through it graciously without treating me like an idiot. It was an extremely efficient and cost effective experience. Thank you Kinko’s!!!
Évaluation du lieu : 5
Alameda, CA
Dylan was fast, friendly and most importantly intelligent. He asked the appropriate questions about spellings of names and shipping info. To ship some binders to NY was only $ 19. Way better than UPS or USPS. Thanks Dylan!
Évaluation du lieu : 1
Fort Lauderdale, FL
I use fedex in a regular base. And I 99% use the office on Front St in downtown.
This is not my first time at the Capitola office and every time I go the service is so bad, the works are so unhelpful that I tell my self that I will never go there again. Then years go by and I am in this side a town and try again … What a disaster. Again the service is so poor, they are so disorganized, RUDE and not efficient at all.
Mind you I’m a business person that have been shipping with fedex for over 15 years. I feel sorry for the one ship customer that I see there.
I give then — 5 star.
And Front St Santa Cruz location a + 10. They are efficient, know there product, and treat their customer well.
I will NEVER go back to Capitola Office Again and I do tell it to all my friends and business partners
Évaluation du lieu : 5
Aptos, CA
I had great service here today. It looks like a lot of the users of the self serve had their share of opportunities. But, I prefer full service… The associate helped me merge a PowerPoint and two word docs into one presentation add tabs and binding. 157 pages later my proposal was ready. There was even a discount because I needed this done 4 more times. I honestly tried doing this myself at the office before and it was complete chaos. This was worth ever penny and I am excited to pick up tomorrow!
Évaluation du lieu : 5
Santa Cruz, CA
Shaun was absolutely amazing. Technical things can get frustrating but he was attentive kinda and helpful through the process. He even kept a smile on his face when dealing with rude customers. I will not hesitate to come back to this fedex.
Évaluation du lieu : 1
Santa Cruz, CA
This the worst place, my wife and I came in to get some documents faxed. We she had Ben there before and had problems before with there fax machine. So right when she asked for help a lady told her it was against there policy to to run a fax for someone. She then agreed to do it with an attitude. After that a male employee took the documents and said to us take your time shopping wile I do this. As he finishished he was saying to us as he walked to the register did you put a 1 before the number like we where idiots. So I let him have and told rude to my wife. I got upset because it was against their policy and then they did it enyway and then made shure that thay made us feel like crap the hole time that they where doing it.
Évaluation du lieu : 2
Stockton, CA
Odd place, one team member wanted me to hold twenty pounds of package instead of putting it down on a table. The up side is I don’t have to worry about my packages.
Évaluation du lieu : 1
Soquel, CA
This is a very depressing example of a failed corporate culture. Extremely understaffed-​I don’t have a half-​hour to waste waiting in line. The staff looks miserable-​no one smiles and they look downright pained to have to wait on you. Staples is further away but better service, nicer employees — and cheaper.
Évaluation du lieu : 5
Santa Cruz, CA
This review is long overdue. I’ve been going to this store for a couple years and usually when I’m in a panic. I’ve used them in a variety of ways; internet access, printing and some cutting of card stock. The staff is wonderful. I’m always especially stoked to see Melody when I go in. She’s gone the extra mile for me more than once. The other folks are super patient and helpful too.
Évaluation du lieu : 1
Soquel, CA
Terrible customer service, in fact its painful. I went in to print with a USB and the employee who walked me over to get me started helped another customer who was there AFTER me instead. The machine wouldn’t work correctly and the female employee kept blaming my file.
I would follow her instructions she yelled to me across the store but when her instructions wouldn’t work she would blame me or my file. As she tried to print from the computer & printer behind the counter she continued to announce it must be file. I explained to her it was a Word document using an Avery template. She didn’t want to listen, she just wanted to complain about the file.
I’m buying a printer tomorrow so I don’t ever have to go there again.
Évaluation du lieu : 2
Aptos, CA
I attempted to print from my USB drive and got a blank page. I asked for assistance and the employee said she’d be right over to help me. She helped another customer instead. I stood there for about ten minutes while being ignored. I gave up and left. The store is clean and well organized but service is lacking. Perhaps they need to employ more staff or instruct their staff to not ignore customers.
Évaluation du lieu : 4
Aptos, CA
I like this store. A lot less chaotic and they’re are more helpful than the fedex downtown. I like to laminate stuff there but I’ve had other projects that use the copiers too. It can be confusing and they could be more explanatory and helpful. I think they need more staff to ring up and help people with projects. That said, I’ve had mostly good experiences here. There is one employer who is super nice and helpful and that is most appreciated.
Évaluation du lieu : 5
Burlington, VT
It was about $ 1.50 to print 12 pages of PDFs on the self-​serve copier. I just inserted my USB drive and credit card, used the touch screen, and was out of there with no hassle in a few minutes! Their early hours are wonderful.
Évaluation du lieu : 5
Aptos, CA
Had to do some research which included putting together a map of a journey by a family member by wagon/​mule during the 1800s. So it required me to piece everything and glue it together. Took completed map into Fed Ex and their employee Dylan helped me figure out how to get this scannned on one piece of paper. His patience and willingness to help me was so appreciated. His attitude towards the customer is what makes a business successful. FedEx you have a valuable employee working for you. (He pronounced his name like Dillon but receipt showed Dylan) Mentioned just in case this was not his name logged into the computer.
Évaluation du lieu : 5
Soquel, CA
This review is for printing documents from a Flash USB. I walked in to print a color PDF from a drive, was directed to their new upgraded copiers where you can directly insert your credit card and USB drive in the machine, select the file on the copier screen, preview the file, select quantity and color or black and white, print and then receive your copies. 53 cents for a color copy and done. It was great and easy. Go Fedex for embracing technology and a better system.
Évaluation du lieu : 3
Santa Cruz, CA
Convenient facility, easy to use machines, and pretty decent prices.
Évaluation du lieu : 5
Capitola, CA
Although they seem very understaffed and plagued by malfunctioning/​dated equipment and angry customers, they always try very hard to provide quick and friendly service. Thank you for always putting forth the effort!
Évaluation du lieu : 1
Salt Lake City, UT
There seems to be a broken vital machine everytime I go into this FedEx. I have had a great customer service from one gal there, but it was her first day working. Other than the one experience, the staff is always too rushed to give you a «Hi» or a time frame for simple questions I had. The cutting board (no longer available at FedEx) shredded my documents and the staff explained I shouldn’t have used their faulty cut board. Yikes! My friend experienced the same distant rude and neglect from the staff which inspired me to finally say, I will never refer or visit this FedEx again. My office and I now use Staples even though they are slower to work, I feel taken care of and know they have the machines to make it happen.
Évaluation du lieu : 2
Santa Cruz, CA
Really liked Kinkos better. Staff is distant and seemed put out when I asked questions about the copiers.