Santa Cruz Mazda

I’ve purchased 2 vehicles in last 3 years from SC Mazda and Technician Todd is my Mazda tech and the best !!
Scrutinize review sounds like a made up nothing makes sense ??? why do people do this ???

Bought my miata here. Easy deal !!

We love our new Mazda. Steve was very helpful. He made sure we get the best deal possible. We bought 2015 Mazda 6 yesterday. Definitely recommend Steve if you ever want to buy a car from Santa Cruz Mazda.

Took my car to the service department because my Mazda had a recall issue. First my appointment was at 7:30 and was told they do not start on cars until 8. Okay fine. Then After waiting two hours I was told that my car was fixed BUT that it was unsafe to drive because there was an issue with the brake caliper which would need to be replaced. I was told that it was extremely bad and that I should get my car towed and that they could fix the issue for $ 529 but that they would need to order the part in order to do so. I freaked! The woman in the service department took me back and showed me the issue which was bad. There wasn’t a BOLT where it should have been hence the caliper nedded to be fixed as in the BOLT was needed not a whole new part. I have a 4 year old, I drive in that car I didn’t want to endanger him or myself. After calling my husband almost in tears he spoke with the woman and she told him it was the bolt that was missing. Well I told the woman i couldn’t get it towed and i could not afford for them to replace the caliper (i don’t have half a grand to fork over after Christmas). So I left with my, car drove it home as safely as possible. (No child in car) Went talked to the husband. We have a lot of Friends who are mechanics as well as family members. My husband called our family member and asked him to take a look at it, he happens to work at a very reputable service department In the area. Next day he took a look at it and turns out all I needed was a NEW BOLT not a new caliper. It didn’t cost me anything Other than a new BOLT. It makes me sick to my stomach that they would quote such an outrageous price and take advantage of me or anyone else. Maybe it’s cause Im a woman, maybe it’s cause I have a child but that was ridicules and I will not be taking my car back there EVER! I would rather drive my car over the hill if another recall issue occurs.

Great car buying experience. Ask for Steve if you want a nice, relaxed time when buying a car. We went there with a slight idea of what we wanted. He showed us all the cars that fit what we described, both new and used, that he had on the lot. Gave us the keys and made sure there was enough had for a good rest drive (not just around the block).
No pressure to buy just very informative and helpful.
Because of this we wound going back and bought a used Subaru from him for the price we were looking for.
Their finance guy is another story, but I would recommend heading down there if you want great service, no pressure, informative car buying help.

Well I owned a 2006 mazda 3 and loved
was time for a new one so I went too santa cruz Mazda to get a price. the guy that aproched me said he was the manager. When I told him that I was going to check a few other mazda dealers to get the best price he got real rude and pissey acting and refused to give me a cost on a new mazda 3. It was basicly that if I was not going to accept his price at face value he didnt want to compete with other dealers. He was a real unprofessional rude ass, I did not get his name but he was a middle age white guy with a bad attitude.
I ended up at the Honda dealer and bought a new 2014 accord.
Not only did this dealership loose out on a sale, Mazda lost out on a buyer. Mazdas are great cars but dont waste your time with thease over priced jerks in santa cruz. l