Ward Chrysler Center

I want to start this out by saying, do not go here. I repeat, DO NOT GO HERE!
My partner and I went in to buy a 2015 Jeep Wrangler Unlimited — Rubicon Hard Rock edition. We were ready to buy that day but knew that it would have to be located or ordered as it is a rare model.
The salesperson that we were dealing with was pleasant and down-​to-​earth. However, the floor manager was extremely pushy, loud and unbearable to deal with. Initially, they told up it would take 4 – 6 MONTHS to have it ordered. He kept trying to get us in a different model that they had on the lot or try to change our mind on the color. We have been planning this purchase for 5 months and knew EXACTLY what we wanted. He was not willing to accept that.
We knew way more about jeeps than he did. A dealership that is trying to sell a product, especially a vehicle as popular as a Jeep Wrangler, should at least know the basic differences between the different editions.
They eventually located a Jeep that met our preferences. We were going to have to pay extra for a dual top though, which was fine. We were able to come to terms on the financing with a trade-​in and substantial down payment. We left the dealership in a loaner car and agreed to pick it up the following Friday.
They called on Monday and said that the jeep had been sold over the weekend. They had said they were trying to locate another one and would let us know when they found one. We went ahead and looked for one ourselves and found a similar vehicle that met the same preferences. We called and let them know that we had found it.
The next day, a different floor manager called and said that the Jeep we located had a greater MSRP (however, we knew that it already had the dual-​top option included.) The other dealer wanted to charge a destination fee as well as $ 1500 over MSRP. The Ward dealership expected us to pay the difference and did not offer any other alternatives, such as ordering or looking for another one.
Ultimately, we refused to pay any more for a Jeep that we had already purchased from them. The floor manager rudely and abruptly hung up the phone.
We went to Morlan Jeep in Cape Girardeau. They are much more professional and educated about their products. My only complaint is that we didn’t go there first!
They are the most unprofessional salesmen I have ever encountered. They are only willing to work with you if you are upside down on your loan and have bad credit so that they can take full advantage of you. If I were Jeep, I would yank that franchise. It is the worst.

My car broke down outside of Carbondale. AAA towtruck man suggested Ward Chrysler and man he was right! Logan the service manager was very nice and polite. He gave us a good price on replacing the gas tank (big hole in it :() and had the part in fast. Really awesome service!