Wright Properties

Not good; not professional. Like so many Carbondale landlords, Wright Property Mgmt is not good. I lived in their Monroe St apartments next to the public library, and had to deal with the following during my residence: repair men who do not pick up after themselves, a monstrous flea infestation which took them weeks to actually address and spray for, horrible communication, Wright Property Mgmt forgetting to pay our water bill on time, resulting in an all-​building water shut off (of which, when I called them they lied and blamed on the city); freezing water during the winter, of which they attempted to brush off and say «well the water heater is working, so we don’t know what to tell you,» (i had to call and complain to the city to have it addressed), and THE WORST water pressure you’ve ever experienced (seriously, it’s like taking a shower with a low-​pressure garden hose). Also, they’re rental office is only open from 1−4pm daily (that’s 3 hours a day for you). The women that work in the office are nice enough and seem to be working hard, however, there appears to be very little communication between them and the repair men – that or the repair men are just idiots, who knows. When i first moved in, they had said they were going to repalce my old window wih updated insulated ones. This took months to do, and to cut costs, they only replaced 5 of the 8 windows and BOARDED UP the other three. That’s what you get with these folks. I do not recommend them.

Lived in two separate properties at two different times years apart. Both times my apartment had fleas that they took weeks to fix. Both times they added charges at the end of my lease for damage. One of the charges were for thumb tack holes in the wall and their lease explicitly states to use thumbtacks or nails to hang things. If you have another option do take it, but in Carbondale that isn’t always a choice. Sorry if you do end up here, though.

FILTHY!
To start out when I first moved in the place was filthy. here was a vomit stain on the carpet and the place had roaches! I called maintenance and hey cleaned it up while I had lunch out.
I had to wait 8 months for the heating/​cooling unit to be fixed despite many calls.
Roaches got worse after they took out the sink in my bathroom to fix some pluming. They didn’t clean up after doing that including leaving my bathroom door off it’s hinges!
Grounds are full of liter and he dumpster is fenced right next to the building.
So it’s no surprise they had to have someone come and make sure all our apartments were cleaned. I tidied up, vacuumed, cleaned counters and bathroom, everything and they still threatened to take me to court saying it wasn’t clean enough! If the court case had gone through I could have been thrown into the streets!
Not good people! Do not rent from here!