Carlsbad Dental Associates

Wow, these negative reviews on here are strange to see! My family, and several neighbors (since we live really close to this office), have been patients since it was Open 7 Days Dental. We liked it then, but noticed a BIG improvement when Dr. Adorian bought the practice and it became Carlsbad Dental Assoc. We LOVE Dr. Adorian and Krystal! There has been turn over in the front office, but we always thought it was for the better! This staff has helped us with insurance issues regarding orthodontics, crowns, etc. and we always thought the explanation was fair. The work that Dr. Adorian does is beautiful, and Krystal is sweet and helpful. They are great with our kids too (who are very high energy, but sit nicely, totally entertained by the cartoons with headphones). Dr. Brown is really wonderful with kids too! Our whole family has come in several times for exams and cleanings, even kid related mouth traumas, and left with no additional work recommended. We feel like Dr. Adorian is really conservative about his work, and only does what is necessary, and this is the big reason why we are his LOYAL patients!

This dental facility rules. So kind and compassionate. Always asking if you need anything. Amazing staff. Very professional, yet, you are a person. Not a random number. Really feel like they care about you. Latest technology. Try to give you options not just one approach. The doctors are very kind too. Not one complaint. Top notch. Just had to post. Really appreciate your help.

The staff was amazing to start. The waiting area feels open and bright compared to a lot of other places I have been. I was seen in time and it did not take long at all.
The guy who did my X-​rays was really nice and friendly. We talked about random stuff while he shot the pictures.
I didn’t talk with dr. Brown too much just because he was in my mouth getting the cleaning done. Honestly probably one of the best dentists I have been to in a long time. I would recommend any time.

Jill,
I don’t appreciate your accusatory claim that I tried to «blackmail» your employer. Trust me, a review was coming regardless of the outcome of our conversation. All I did was inform you at the end of our conversation that I was going to leave a very negative review due to the interaction I had with you. There was never any mention of withholding or upgrading the review for any account balance adjustments. It may be hard for you to remember since you’re responding well over a month past when we spoke. I’m sure you have plenty of happy clients that trust you. That’s great. I just feel you could do a better job of serving those clients as well as new ones. Charging hard working people for excessive services is not good business, no matter who you are. There’s a reason insurance companies won’t pay your «standard of care» service fees. The marginal benefit to clients does not outweigh them having to pay out of pocket costs to pad your bottom line. If my review were the only one that pointed out your office’s penchant for siphoning money from clients then other people could ignore it. The issue is that there are MULTIPLE reviews that point out two things. 1) the office seems to care more about money than patients’ care and 2) you are a very difficult person to deal with. I don’t mind spending time and energy reviewing your business. I just hope your owner spends at least the equal amount trying to make his business better by listening to people that didn’t have a positive experience.

Had pain in an upper molar, went in as it was only dentist near me that was open on Saturday. Thats the good thing. Got some misleading info on HMO insurance coverage, but no payment schedule showing what she was describing, Then was told the tooth needed to come out due to cracks. I chose to hold off until I could see my usual dentist. No cracks, saved the tooth, HMO insurance covered ½. Received a clear payment description of what insurance pays. Contrary to what CDA told me, HMO IS actually a form of insurance that pays the dentist a reduced fee, while the patient covers the difference in what the HMO pays, and dentist charges.

I can’t say enough good things about Carlsbad Dental Associates. I had a tooth that cracked a while back but wasn’t a big deal as there was no pain, well on Monday morning that changed. I woke up feeling like someone had stabbed me in my jaw repeatedly, the pain was insane. Carlsbad Dental Associates got me in and did a procedure that relived the pain and scheduled the next procedure within a week. The thing that I should mention is that I am a first time patient, and new insurance patient as well. If there was a 10 star rating they would get it. If you need dental care go see this team! Dr. Adourian was fantastic, the procedure was pain free and quick!!!

Very disappointed. I have never been charged so much for dental work before. Whats the point of having insurance? Jill was misleading about how the HMO works. They choose to call the service something that is not covered when it should be. Very unethical. I am not surprised to see so many other similar negative reviews. I am switching dentists immediately.

I had my tooth extracted .Dr. Bergman & her wonderful Assistant did a great & Painless job & am extremely happy with the results… Thank you again for looking after me in a kind & Professlonal manner. Frank V. Ps Thank you Krystal & have wonderful Holiday !

Had an implant procedure today. Was initially nervous but the doctor and his assistant worked super smooth and fast. Basically no pain or discomfort. Thanks so much!

I wanted to share how I personally have had very good experiences with my dental treatment at Carlsbad dental. My mom is a patient of Dr. Adourian and has had great things to say when shes gotten her work done. that’s how I decided to come in. It had been some time since I had seen a dentist so I was nervous, but the staff in the front and the back office have made me feel very comfortable through the times that I come for my treatment. Dr. Brown did my fillings and is really excellent at explaining treatment and being realistic with what is needed and made me feel like I understood the work and the order that it needed to be done. I also had my wisdom teeth taken out with Dr. Mudd the oral surgeon who comes to the office.(which is extremely convenient) he was great with telling me about the procedure and how to expect to feel after etc. with a couple of days of rest I felt great and that was such a relief to finally have my wisdoms out so they wouldn’t cause any more trouble. The last thing I needed was my braces to get my teeth to where they should be. Dr. Messenger the orthodontist is such a sweetheart and made me feel so much better about my smile. I needed quite a bit of movement to get my lower teeth straight after my wisdoms crowded them a lot, and I even needed an expander on my top arch because it was so narrow. Every appt. she notices what movement is happening and tells me what will be happening with the different adjustments. I even am going to be finishing ahead of schedule, totaling my braces to be about a year and 4 months or so instead of the two to two and a half that I thought I would need.
Overall I would definitely recommend coming to this office. The doctors all made me feel so comfortable with the treatment that I needed and I am so glad that I came here :)

Update 11÷13÷15: So today a recive a call from a very iritated office manager named Jill D M (probably the same Jill who left a 5 star review in order to improve the rating of this office) who proceeded to tell me how my review was «grossly exaggerated» and that she needed to «EDUCATE» me on how HMO insurance works and that I needed to edit my Unilocal review because she had «turned the office around» over the last few months… yadda yadda yadda and that she was going to have my review removed (is that a real thing Unilocal?). So, let me clarify a couple of points to be completely fair to this dental office…
Jill told me my crown was originally installed in 2011 according to their records, so it is 4 years old, not 2 (time flys… my honest mistake). Also, the patient portion of my treatment plan quoted to me by someone that wasnt Jill was $ 1122. She said she doesnt bill insurance for the rest of the large amount posted on my treatment plan so I guess I simply dont know how insurance works as Jill made very sure to point this out to me. Shoot, I wonder why I even have insurance if they dont bill them. However, what I do know is that a $ 2365 dollar column on my treatment plan is typed out in plain old numbers and I also know enough about numberish things to tell that the $ 212 I paid to fix my tooth was a WHOLE lot less than the $ 1,122 dollars of the patient portion I was quoted by Carlsbad Dental Associates, formerly known as Carlsbad 7 days Dental. That right folks, ONE THOUSAND ONE HUNDRED AND TWENTY TWO DOLLARS compared to TWO HUNDRED AND TWELVE DOLLARS. While I had Jill on the phone I asked why her price for the Gingevectomy (gumline trimming) was $ 150 at her office while her competitors offer it for $ 75. She said thats just what the insurance company allows her to charge. I guess that means they will charge the maximum that the insurance company allows regarless of the fact that it is obscenely high compared to reputable dentists. I can only imaging the price structure for everything else is also twice what it should be. I also asked Jill to explain why the dentist who aagreed to put my crown on didnt find any decay when that was the whole premise of my very overpriced treatment plan… she had no answer to provide as she wasnt the dentist. Fair enough.
Who knows, maybe after this review they will change their business name yet again and keep doing so as long as people keep posting on Unilocal.The bottom line is shop around and proceed with caution with this dental office… and if you happen to leave a less than ideal review on Unilocal,you can be sure that eagle eye Jill will catch it, call you up and give you a piece of her mind…
In response to Jill DM’s response. Arent you violating some sort of patient confidentiality agreement by giving the details of my past visits? Not that I care that the Unilocal community knows about my crowns, but its a good thing you dont work at a Medical Doctor’s office. And no, there was no decay on the tooth as confirmed by my new dentist who recemented the crown. Also, thanks for confirming Dr. Brown used temprorary cement as suspected by my new dentist. I presume this was to get the crown to fail so I would come back in so you guys could take another crack at a big sale… also, the craziset thing just happened. I showed my coworker this Unilocal review and found out she is also a FORMER patient of this office because of the shenannigans went on with her dental treatment!!! Who’da guessed?

Goodbye 7 day dental!!! Its like a brand new office! New Dr, new staff. Everyone is insurance savvy and willing to go the extra mile until your treatment questions are answered. $ 49 new patient exam and X-​rays? Really? I’ve never had an office so a avalible to work with me. Thank you Dr Ed and team.

I am SO happy with Dr. Adourian, Dr. Brown & Dr. Park AND their entire staff! Everyone is so pleasant, helpful & has a smile on their face! They simply are the BEST!

The most horrible dentist ever. Sloppy service. Out of order X-​ray, they actually almost gagged me to take the manual X-​ray. Insufficient dentist. Outrageous services ordered when not needed.

I have a porcelain crown that cracked and needs replaced. Since I was ripped off when it was initially installed (not by Carlsbad Dental Associates) by more than $ 400 dollars, I’m making sure I do my homework FIRST.
I called Carlsbad Dental Associates to get a price on a replacing my cracked porcelain crown. Now, I understand without an examination, I may need additional work however when I ask a direct question:
«Assuming I don’t need any other work other than the porcelain crown, how much does a standard option with no upgrades porcelain crown cost?»
At the very least, I expect them to give me a price range. The phone rep at Carlsbad Dental Associates refused to give me a price. Thank you and good bye. In my book, I just saved myself time and money!
Consumers beware of Carlsbad Dental. If you need dental work, SHOP around because I did find a reputable dentist who did give me a «price range» of specifically what I asked for.

Dr Messenger is awesome. She is very down to earth & she completely addressed all my questions and concerns. I’m thrilled with the results. Thanks Dr Messenger!

Medicare patients beware… it’s UPCHARGE, UPCHARGE, UPCHARGE!
With their big smiles they tell you all things wrong with your mouth. They suggested a surgery for me. Thereafter I had 3 Dentists tell me that would, not only be ridiculous and painful, it would be of no help to my oral health.
This place is scary… I will contact AARP and Kaiser with the hopes of getting them off their lists!

Usually the visit to the dentist is a traumatic experience for me. But when I had terrible tooth ache my friend suggested I go to Carlsbad Dental Associates. As terrified as I was I decided to go, I was pleasantly surprised by the expience. From the front desk reception all the way to the tech (Kristal) and Dr. Adourian. All the staff was very helpful and very understanding of the fact that I was afraid. I had quite extensive work done and felt no pain, and was given very good instructions on how to take care of the area. Dr Adourian is given an A+ by me. I will defiantly be going back and recommending them to friends. Carlsbad Dental Associates has a wonderful and helpful staff and has changed my thoughts on dentist. Very grateful for the care that was given to me, this dental office has a 5 star rating from me.
Thank you

I needed a root canal and their office accepted my dental insurance and was near my home so I decided to call for an appointment. The receptionist was quite rude and would not even schedule an appointment until I gave her all my personal info. She wanted my SS#, birth date, insurance card, employer, annual income, underwear size, etc. I don’t really feel comfortable giving this type of information to a total stranger over the phone so I assured her that I would be happy to provide any additional information at the time of my appointment.
After I hung up the phone I decided to see if there was any reviews on Unilocal.The reviews I read left me very skeptical and wondering If they had merit. I decided I would keep my initial appointment and see for myself.
After visiting their office I can assure you all the negative reviews are true. They are worse than western dental. They are duplicitous and just want to sucker you into spending thousands on unnecessary treatments. They want you to pay them just to find out how much more your going to have to pay them. They will use the excuse that they have changed business practices when they changed their name. But its obvious that they still practice the «Milk» the insurance until its all gone program.
I can only surmise that the few good reviews posted were done so by staff in order to boost their ratings. Do yourself a favor and call another dentist unless you have money just burning a whole through your wallet.

would not usually write about a dentist visit (always traumatic enough to go through the experience «live» without memorializing it in print) but after spending the morning at CARLSBAD DENTAL ASSOCIATES i was strolling through their Unilocal page and was so surprised by the reviews i actually opened by wallet and took out their business card to make sure you guys were talking about the same place.
very, very positive experience. a couple weeks ago when my wife was in, she had a very, very positive experience.
well run, courteous, knowledgeable and professional. if i had to pick a single word to describe the staff i would say engaging.
highly recommended.
i don’t pass out that many five star reviews but these folks certainly earned theirs.