Charming Casa

I hired Charming Casa because of their Unilocal reviews and I was not disappointed. They showed up on time to do my move-​out cleaning of my two bedroom apartment. They worked quickly and efficiently, didn’t waste time with things that didn’t need cleaning and the price was very reasonable. I would definitely hire them again for a move-​out cleaning. They were also very responsive with email and online scheduling and follow up confirmation and reminder.

I have them again today as a part of scheduled monthly service. They did amazing job again.
I had 3 people working in my house for almost 4 hours. Every little detail was taken care of.
Everything is clean. Of course, it is important to have professionals to do their job in every business, and housecleaning is as serious business as anything else.

This is the second time I have used Charming Casa — they are so good. I have used many cleaning services in the past and always been very disappointed. I had the same team that I had for the first cleaning even though it was over six months ago. Their website is so easy to use and scheduling the cleaning was so easy. You will be happy that you used them.

We used Charming Casa in July 2015. Extremely dirty house due to construction. ¹⁄₃ the house was closed off for construction. The cleaning job was outstanding in every regard.
October 2015 construction work is done and we used them again for the entire house. This visit they did it in less time and the work was sub standard. Entire surfaces with no obstructions on the surface not cleaned, the top of the stove in the kitchen not cleaned, windows and window tracks not cleaned as agreed and more.
We will not be using Charming Casa again.

Jessica cleaned my house last Friday and did a fabulous job. Everything looks wonderful. Even my friends commented on how clean and shiny my house looked. I couldn’t be happier!

My first experience with charming casa was amazing, it was a move out clean and they did a spectacular job, then I had them come in a few times for house cleaning. I didn’t get the same crew and I asked them specifically to focus on the baseboards and doors, walls and if they didn’t get to other things in the 3 hours or so that was fine because I can do the day to day cleaning myself, it’s this other deeper cleaning stuff I need help with.
Well of the 3 times they came out I can tell they just aren’t programmed to do that. The house was dusted and mopped and cleaned, but the baseboards, walls door jams and light switch plates were still dirty.
As I said I gave them two more opportunities and got more specific with my request each time but each time they pretty much just cleaned the house on auto pilot.
so if that’s what you’re looking for that’s great, if you want specific stuff then I’m not sure they are the right company.

We just had our house cleaned and it looks and smells beautiful — thanks very much for the wonderful job!

I was more than impressed with this cleaning service. We recently had our house tented, and it am very pregnant unable to do a lot of the deep cleaning. Charming casa sent 3 very qualified women who went above and beyond to make sure our house was clean. Linda, Julia, and Debbie, were so kind and made sure the cleaning was up to my expectation. It is because of these women that I will use this service again.
Thank you for doing such a wonderful job!

So glad Debbie and Brianna showed up and impressed me with their services! They are such friendly representatives of the business and worked so diligently the whole two hours they were at my house. I was so impressed that I want to schedule again with these two ladies! They also worked great around my indoor cats which gave me peace of mind the whole time.

Deb and Mike from Charming Case were great, very professional and super friendly. They cleaned our house back on 9÷05÷14 and it looked fantastic. They came out and cleaned all the things you ask them to do. Their attention to details was fabulous. My wife came home and was blown away on how cleaned the house was from the bathrooms, kitchen, bedrooms, floor, and carpets. Thanks Deb and Mike!!!
I would recommend Charming Casa to anyone who is looking for GREAT cleaning company. Thank you Charming Casa and crew!

I want to tell EVERYONE how very thrilled I am with the EXCELLENT work that Charming Casa’s Alla and Nick did for me on ⁸⁄₂₉. Such nice people, too! My husband is terminally ill and this just took a huge weight off my shoulders. Trying to work from home and keep the house clean while taking care of him has been difficult. Their attention to detail was fabulous. I am definitely signing up for a regular schedule! Thank you, Charming Casa!

Charming Casa has cleaned my current home and another property 3 times and have done a fantastic job. I have asked for next day appointments, had them clean a garage, and do some real detail work on refrigerators, etc. They can handle whatever you throw at them. As Deb says, «We’ll get it Charming Casa clean!» They have been on time and professional and are just really nice people. Thank you!

Great services for a fantastic price. Ian and Tara are really sweet and accommodating. And she does an awesome job, thanks guys!

I found this service on Unilocal after a really bad cleaning experience (you can see my review, the cleaning person stole from us and was later in jail).
We have used a number of times to date and they have done a GREAT job. I do not have an easy house as I have a home based business an three very messy people in the house (2 teens and a husband!) and they always do a great job and dig in to do whatever needed to be done,
I will continue to use them as they are on time, pleasant and very hard working. Thanks Unilocal

I went online and started searching for a house cleaning service as I broke my ankle and needed a service to come in and clean my house before we drowned in a sea of dog hair… I learned the hard way that it’s very difficult, if not absolutely impossible to vacuum and mop with one leg out of commission. My sweet husband helps out, but he’s not as thorough or fussy as I am (don’t tell him that, LOL!) and I wanted to find a cleaning service that could meet my expectations.
I found Charming Casa online and started reading thru the Unilocal reviews… I was impressed at the great testimonies from other clients that used Charming Casa and I went to the website, scouted around and made an appointment online. Easy and VERY user friendly website.
Got an email confirmation from Charming Casa and Kylie (I hope I spelled your name correctly!) and Debbie showed up exactly on time.
We walked thru and I told them what I wanted done and let them know that I let the dog hairs get outta control as I was unable to keep up with my shedding beasts and they proceeded to get to work. Oh boy, did they work! Top to bottom, ceiling fans to baseboards!
They did a fabulous job! The house smells and looks great and I“m soooo happy to have my clean house back… :)
When they were done, Ian came and did a walk thru and made sure I was satisfied with the work, which I was. I“m a «do it yourself» kind of person and feel that no one can clean as well as I can, but they did such a lovely, thorough job, I am going have them come regularly to dust, «dehair» and do my floors.
Well worth it! You can’t go wrong with Charming Casa! Thank you, thank you!

I called yesterday to get my house cleaned in time for Easter. We just built our backyard and had tracked dirt throughout the house for a week. With kids and dogs I just ran out of time to do anything. These guys came to the rescue!
Michael and Nick came, cleaned, and went. They were super friendly and very professional. Ian, the owner actually came by to say hello and introduce himself. I was very impressed.
My house is beautiful! I don’t even want my Easter guests anymore! Thanks guys!

We hired Charming Casa to do two jobs –the move-​in clean for our new home, and the move-​out for the rental we were leaving.
Prior to booking with Ian and Charming Casa, I called and emailed several cleaning companies as our new home had some big challenges — a ton of cat hair (literally, a ton of cat hair) and some questionable housekeeping methods by the prior owner. I knew with my allergies that I wouldn’t be able to clean it myself. Of the companies I contacted, only Charming Casa provided straight forward pricing, information regarding cleaning methods and solutions to the concerns I had. Both my email and phone correspondence with Ian put me at ease, and made me feel as though I was working with a professional who would make sure our needs were met.
For both houses, the crews (Mike, Nick, Lauren) arrived on time and ready to work, with all of the cleaning supplies and energy they would need to tackle the job. Our new home presented a great number of challenges for the crews, as it was discovered that the cat hair was an even bigger problem than I had predicted. However, I am happy to share that I just spent the first night in my new home, and had absolutely ZERO issues with my allergies.
In each of our homes, the crews got amazing results and a beautiful clean. Of note are the master bathroom shower door in the new house — which we thought was frosted glass. Mike proudly called me into the bathroom to show me it was actually clear glass with years of hard water build-​up — and the results he got were amazing! On top of that, he spent upwards of two hours just removing all of the hidden, sneaky cat hair that literally covered every surface and crevice. Nick and Lauren spent an incredible amount of time making the kitchen cabinets and stove/​oven look as good as new — which was no easy task with all of the baked on grease and grime on the stainless steel appliances. The crews did a thorough walk thru with us prior to leaving both homes, to ensure we were 100% satisfied.
Despite an incredibly hectic situation working around the plumbers in the new house, and the movers in the rental, the results were even better than we had expected. Both homes are truly sparkling clean, even in areas you might not think to check.
It was truly a pleasure to work with Ian and his crews, they put us at ease and had the situation under control, which allowed us to focus our attention and energy on the other chaos surrounding our busy move-​in weekend.
Charming Casa does amazing work, and Ian truly stands behind their customer service guarantees. I will definitely call them for services in the future.

We were amazed by how beautiful and clean our place looked after they came! I have major dust allergies and we just had some drywall work done on a mold problem, so we wanted the dust eliminated. I left them a lengthy list of the areas we wanted taken care of, and they took care of everything and then some.
Overall — the people who cleaned our house were on time, professional, friendly and did a fantastic job. Plus — we scheduled this at the last minute and they were nice enough to fit us in. Were so lucky to find Charming Casa!

We are very happy we finally found Charming Casa! Over the past 12 years we have tried many different cleaners for our weekly cleanings of our 4BR/​2BA home. In the past we had some good ones and bad ones but none of them delivered all we wanted:
1. Great cleaning
2. Organized
3. Responsive
4. Consistent
5. Value
Until we found Charming Casa on Unilocal.I was a little hesitant with the recent 1 star review but gave them a try. It was an excellent experience and have continued using them weekly since spring now. They are by far the most organized and responsive cleaners I have ever worked with. They are very modern with all appointments and billing available online. An email is sent before and after every cleaning with the day and time of the appointment. They have never been late and they are very thorough. They also answer their phone calls promptly.
Very highly recommended if you want to get great cleaning and value without surprises or worries about missed or late appointments.

Your response post is inaccurate. The first time you cleaned, I wasn’t given a walk-​through afterwards. The second time you came, I left a simple list of what you had not finished. I was not at home to make sure you had done your job, and my husband was not to blame for being polite. Do all of your clients typical babysit you?
The email you sent me was laughable. I don’t know what planet you woke up on to think that me and my husband would welcome an idea of a sit down with you, «face to face», to discuss how to properly clean a house. You were aware of the extenuating circumstances we were under, and your indolence has already put an enormous extra burden on us.
I know how very hard work house cleaning can be — WHEN it is done correctly. Wiping a wet rag over surfaces is something any non-​professional can do, and you did exactly that to our small home –for hours! Stating, «We hope you will try our service again», after our obvious contempt for you and your undesirable business ethics, speaks volumes to any future clients you might have had.
A huge red flag that I should have noticed before, is that you claim to «serve Carlsbad and the surrounding area», however, you have no physical address listed anywhere. Buyers be VERY aware!