Hatter, Williams & Purdy Insurance

Lisa Z. at HWP was, and is, excellent, prompt and expert on details. She gathered
competitive quotes for us, as we sought to get better premium rates, by placing our
vehicles and real estate policies with one insurance entity. We have a 10+ year
relationship history with H, W & P, and all of our interaction experiences with the
individuals there have been quite good.

I’ve been a HWP customer for many, many years. Lisa is very helpful and super fast at responding. She handles all of my insurance needs (home, rental, car) and I completely trust her to get me the best rates.

Jenny Bowman is a total rock star! I love the woman. After a very lengthy tenure with Hatter, Williams, Purdy, and when I got a new agent when Jenny went into sales, and for some delusional reason, I thought it might be a good idea to try AAA for insurance, what a mistake. I will not go into detail here how horrible the two months at AAA were and the mistakes that were made there, I would just like to say how incredibly nice and gracious Jenny was in picking me up, dusting me off, and helping me back into stellar customer service of Hatter, Williams, Purdy. Jenny Bowman is the best. She completely took care of everything so that I could cancel AAA immediately and relax knowing that my best interests were being looked after again, and everything was done so well and in such a timely manner. Jenny, thanks so much, you are the best and I am so grateful for you!!!

Chelsea Grell at HWP is amazing! I consider myself to be a problem client with all my changes, additions, etc. She is always happy to accommodate my requests in record time! She is so friendly, knowledgeable and efficient. I would highly recommend both Chelsea and HWP to anyone looking for reliable and affordable auto and homeowner’s insurance.

Good service is a rare commodity these days but I was very happy to have experienced it with Chelsea and Megan when moving recently. Stop and start of my homeowners insurance was smooth and carried out with little fuss and great courtesy. I highly recommend this service.

Love these girls. They are prompt, kind and always watching our backs to make sure we have the right coverage.

Great service and great pricing! Thank you Dove and Sarah!

Fast phone response, Lisa Z. had all my information handy, and my newly purchased vehicle was insured in about 5 minutes. I’m a happy customer!

H.W.P. Insurance always goes over and above with their service. I enjoy working with Chelsie Lee & Jenny Boman, and appreciate their professionalism!
I would recommend them for all of you insurance needs

Great service from Lisa Zeluff.

Lisa Zeluff at Hatter, WIlliams & Purdy is amazing to work with! She is responsive, pleasant and knowledgeable. I buy and sell auto’s and property constantly and I can always count on Lisa to assist in every step of the insurance process. I receive fair quotes from Hatter, Williams & Purdy along w/​excellent customer service. I highly recommend their services to ANYONE!

I sent Lisa Z an e-​mail about an insurance question this morning. She was prompt, efficient, and professional. We recently made some insurance changes, which involved several reps, and they were all great. We’ve been clients of HWP Insurance for many years and always recommend them to others.

Been with Dove at HWP for a year… so far so good. Haven’t had to file any claims yet (Thank goodness!) so not sure helpful they are for that, etc but the service has always been great and very responsive.

Excellent customer service, I loved the attention I got there, they helped me with so much even if the service took so long to explain myself. I would like to personally call out Hilda for making my experience a great one.

If you are researching insurance, I highly recommend the team at Hatter, Williams & Purdy Insurance. They are helpful, follow up on questions, return calls and emails and are very friendly.

Dustin Purdy and his team provided us with exceptional customer service. They were efficient and competent in helping us transfer our business from another insurance provider. Thank you for making it so easy for us!

HWP (today with Lisa but all reps are great), helped me today with the on-​going issues I have with my mortgage company. The latter is always after insurance proof or some other insurance related issue which drives me crazy. Today’s topic was right after refinancing and they had prepaid some of the insurance looking forward. Lisa helped work that mystery out and said she is ready to assist when the mortgage transfers to another company (I was just notified that’s happening). I’m fully expecting to be contacted wherein I’ve got to show proof of insurance… So I’ll tap the agreeable Lisa or her designee for help when that comes.
Also, HWP always seeks out the lowest cost — yet competent — insurer. I’ve been with HWP since 1997 and won’t ever leave them.

I can’t say enough about how wonderful this team is. I work with Dove Sholk and she is responsive, knowledgeable and always helpful. She is willing to answer any and all of my questions and she is quick to follow up with any pending proposals and quotes. Insurance is something that intimidates me since I have very little knowledge of the subject, but Dove puts me at ease and takes some of the mystery out of the process, which I appreciate immensely.

These folks are amazing. I love working with Sarah and Dove. They answer my questions quickly and are very knowledgable. Totally worth your time!

My neighbor uses this insurance company and recommended them, so I tried them on the upcoming new auto policy. Unfortunately, I had two minor incidents (hit a pole; backed into my friend’s car) so that shows as two «accidents» and my AllState insurance went from $ 1200/​yr to $ 3800/​yr. Yikes.
I called HWP and talked to Dustin Purdy. He was very gracious and spent a couple of days shopping my policies around. Then he came back to me with the bad news that nobody wants to give me a lower rate. So since I have, my other policies with AllState, he told me I should probably stay with them unless I wanted to move everything to HWP.
Well, I very well may do that in future, but right now there is too much going on to deal with it.
What an honest guy!!! Just from this one transaction, I will definitely be doing business with them in the future. Honest people still exist, fabulous.