La Costa Towing

Friendly, understanding and generous are not descriptions of your average towing representative. La Costa Towing has defied my pre-​conceived notion that all towing companies are shady, money-​grubbing characters. Here’s my experience:
After a series of unfortunate circumstances this weekend, my inoperative little car was taken to LCT with the better part of the important possessions in my life inside (my purse, work uniform, schoolbooks and personal effects) and I was left in quite the pickle. After a chat with Milano about my circumstances, he agreed to meet up with me the following day and made sure that I got back every single thing in my car that I might possibly need while my car was being repaired. Oh — I forgot to mention that he met me early on a Saturday when he’s not typically on site to make sure I got my life out of my car — with a smile!
I can’t thank Milano enough for not only his time and pleasant demeanor in such a typically harsh industry, but for the hope I have for humanity that he has helped to restore.

Just had car towed from farmers market and the towing company was La Costa towing company. While it was our error, what we experienced afterwards from Curlee at LCT was horrible. He was rude and aggressive and did not care that my girlfriends phone was in car and she had to pick up her 8 year old son and he had no way to get a hold of her. He was controlling and purposely slowing down to make us wait. As he got more aggressive I starting getting upset and told him he didn’t have to act like an ass about it. At that point he started throwing out the f bomb and telling me to get the f out of his office and so on.
Unfortunately the experience prior to this was great. Another gentleman helped us but I didn’t get his name. He was so concerned about making sure we got our phone. Wish I could give more stars but the way Curlee acted was wrong and I don’t care what type of business you are in you don’t treat people that way.

I needed a tow asap, Milano showed up no more than 5 minutes after I called! He was friendly and prompt I was only charged $ 60, the place I called before wanted to charge me $ 128! I will definitely be using La Costa Towing in the future!

In Vons parking lot and my 2010 Rav would not start. I was on my way to work and pretty distraught. I called La Costa Towing and they were there in less than 10 minutes. Instead of towing my Rav they got it running so I could get to Toyota to have it repaired. Milano was quick, courteous and knowledgeable. Great Service!

I needed a tow this morning because I couldn’t get the parking brake on my car to disengage if my life depended on it. When the guy from La Costa Towing got there he started to hook up the car but then stopped and decided to see if he could get the brake to disengage himself. Apparently it just needed the touch of a stronger dude than myself because he got it on the first try. After a quick flex of triumph, he unhooked the car and got me on my way.
Reasons for my 5 stars:
1. He could have easily not tried to get the brake to disengage and towed me for what could have easily been close to $ 80 or so along with whatever charges I would have had to pay at the shop to have them check the car. Not to mention the time he saved me. I ended up getting to work earlier than usual!
2. The service he provided was technically a service call which usually runs $ 65… They charged me $ 35 for the simplicity.
3. Although it didn’t really apply for this case, these guys have a deal with Carlsbad Auto (
) which gives you discounted towing to their shop. In my eyes this is a plus since I don’t have AAA at the moment and I love Carlsbad Auto.