I recently went to The Hearing Experience to help my Mom purchase some hearing aids. What a wonderful experience it was! We were extremely happy with the high level of customer service we received from the entire staff. Mike and Walter took really good care of my Mom and made sure the hearing aids were perfect for her. We went back a couple times for some adjustments(she was having a bit of trouble getting used to them) and each time we received the same high-quality customer service. Walter was extremely patient and kind to my Mom and worked hard to make her comfortable during the entire process. He went above and beyond in meeting our expectations. After going through this process, I realized how important it was for my Mom to have a personalized fitting of her hearing aids. I’m so glad I didn’t try to buy them on the internet. Who would have helped her customize them then? I strongly recommend The Hearing Experience for a wonderful experience in buying hearing aids.