I ordered some uniform items that never arrived. When I looker into that item was returned to vanguard. I contacted vanguard and was advised that it returned because it only had the city listed for shipping. They advised me that I had to pay for shipping again to have it shipped to my home. How DOTHEYSHIPTO A CITYONLY. THATSCRAZYANDTHEN I HAVETOPAYAGAIN. THe FEMALESUPERVISORWASNOTHELPFULLANDKINDOFHADANATTITUDE. If u dont have to use vanguard go somewhere else. They dont run a good business and aren’t focused on customer service.
R.T. M.
Évaluation du lieu : 1 Corona, CA
Okay my lesson learned when the dog bites you once shame on the dog and when the dog bites you twice shame on you. Well shame on me there are items I need for my Civil Air Patrol uniform and again I have to order them from Vanguard and again their website system to place orders SUCKS! plus their customer service is not the best and it takes an additional 3 – 5 days for them to fulfill the order and then ship it. WTF! No more I am not ordering anything else from this company.
Jan D.
Évaluation du lieu : 1 Reston, VA
here is a christmas discount code for vanguard it is for 15% off and[ free shipping on orders over $ 25. -… when i placed an order they refused to honor their ad.
J S.
Évaluation du lieu : 5 San Jose, CA
i have purchased many items through and i have never been dissatisfied. Customer Service is on top of things. They are very nice. I called, and was taken care of immediately. Products ship quickly. Returns require an R/A number.