Ace Hardware

Ace is great when you need help with a project. The employees really know what they are talking about and can help you figure out what you need to buy. The store is always clean and laid out well.
Sign up for their rewards card and you get points for shopping. They send out coupons and offers to your email. You can earn $ 5 off your next trip. Ace is close and a great place to run for small things. They have nice veggies and herb plants in the summer and just put their mums out!
We fill up our propane there when the grill needs a refill.

I like to patronize Ace Hardware because its smallness makes me think I’m benefitting a mom-​and-​pop shop. Although I’m sure it’s as much of a corporation as the big-​box hardware stores, the service at Ace (this one and others) is always top-​notch and personalized. I always feel like I can ask questions here, and the people who work here will answer them kindly.

Yes, this place costs a little more than Lowes and Home Depot. Shocking.
But if you are working on a specific project, want to get it done fast, and need some immediate guidance, Ace is the place for you.
Yes, I still go to the megastores and buy more stuff from the megastores than from here, but I find myself going to this place more now because:
1) It’s closer to my house.
2) My time is valuable. I can get there, park in front of the store, get in, get some help, get the item, pay for it, and get out. I go to the megastores and I have to park in the next county, get in, wave someone down or get in line to get help, be told that what I’m looking for is 5 aisles down, and just spend more time getting out.
Think about it.

I’m always willing to pay a little more for someone who can give me good advice. I’ve often asked a question at a big box store only to be given an answer that I know isn’t right. That’s never been the case here. If you ask the person helping you a question that makes them scratch their head, they’ll go find someone else who can answer the question instead of just making up something like I’ve had happen at other places. There’s nothing wrong with saying «I don’t know, but let me ask someone who can tell us».
The garden center is fantastic and they’ll fill my propane tank instead of making me trade in my tank for one that could have been someone else’s problem.