Camp Bow Wow Carmel

The facilities seem pretty good. Dogs are separated by size and they have access to indoor and outdoor areas. They have specific play times and private rest time. My experience with day camp is somewhat limited but I was surprised that they don’t have toys. I understand the reasoning but think my dog would enjoy it if she had an excuse to interact with the dogs (she tends to shadow the human). Our first day the staff was very friendly during drop off and pick up. Unfortunately on our second day a number of younger women were in the office and they weren’t exactly friendly. That’s very frustrating because if you’re not friendly to me are you really going to be friendly to my dog all day? Not sure. The price is decent, it’s really convenient, and I enjoy watching my dog on the webcam so I expect to go on occasion but might look for something else just to see what others can offer.

They are very friendly here and my dog always gets excited when she begins to anticipate we are driving towards CBW. I’ve noticed the dog owners who talk about their dog having anxiety or not doing well in groups of other dogs, are also the ones who try to stand in the middle of the dogs and make sure everyone is «playing nice» … sort of like helicopter parents, but for dogs. Let the dogs be, they will figure it out. Their species has a lot more experience than ours.

Great place to take your dog if you need to get away or just don’t want to leave them at home while your out. We took our large lab here after moving from Arizona and loosing both his older brothers from old age just before the move. The poor dog was lost and in deep depression. After taking him to camp bow wow he was much better. He loved being around the other animals and playing. I also like the fact that there is a free app you can download and watch your dog play all day long. I highly suggest Camp bow wow and so did our Vet. We will definitely continue to take him here when we need to.

My 11 month old pup has been a CBW day camper for past 5 months. He goes there about 4 times a month. Love this place. Staffs are very friendly and knows my pup by his name. Whenever I bring him in, he gets very excited to be there. I also like the fact that my pup can freely go to indoor and outdoor facility. It is great to be able to see him having fun through webcam. My pup also gets nail trimming service from time to time and it always done nicely. Another great thing about being a CBW camper is that whenever my family goes on a vacation to places where there are other CBW facilities, it is really easy to put him in their daycare program. All the files are transferable between facilities so that I don’t need to carry all the proof of shots. Overall, I like CBW and I would recommend Carmel CBW to anyone who is looking for a doggie daycare.

We have been taking our dog, Mac, for years. They have always treated him very well. Their prices are reasonable especially considering the attention they provide him. Mac is there right now and when I dropped him off this morning the staff member was attentive, personable, and even remembered him from last time. I’m sure that when I pick him up in a couple days he will be tuckered out from all the fun!

Alright, so after reading the review below I thought that I would share my experience of dropping by on a Friday afternoon. My husband and I are getting a puppy in mid April. So to be clear, we do not have a dog yet and are not customers of Camp Bow Wow. In preparation for our puppy, because we both have day jobs, we are looking into multiple doggy daycares around the indianapolis area. On a recommendation from a coworker who has boarded her dogs here before (and has raved about it) I thought I would drop by after work and check it out.
First, I was greeted very politely and helped immediately. I expressed my concerns about never having sent a dog to doggy day care and how puppies would do as opposed to some of the older dogs. I cannot say enough how impressed I was with the staff. They answered my questions fully and asked me pertinent questions, like what breed of dog we were getting. She was able to tell me immediately that they had several dogs of the same breed that have done very well in this type of group situation. She even named off several dogs that were regulars.
On top of the in depth body of knowledge, being close to 5pm I was able to witness several owners come and pick up their (happy) dogs. Almost every time they knew which dog belonged to which owner and even though I was in the lobby asking questions they were well enough staffed that someone else was able to come and assist the customers seamlessly without me feeling underfoot or the customers feeling ignored.
The last high point I am going to touch on is their website. It is updated and full of great information so that they are very accessible. I browsed all of their forms and requirements and FAQs and can’t imagine that with such transparency, customer service and information that the horror story mentioned below would occur.
While we don’t have our own dog yet, this place will definitely be on our short list of places to revisit and consider to board our puppy.

Absolutely the BEST place for your furry friend! They have a wonderful staff and really do care about their «campers». I have taken my dogs there for a few years now and we would never go anywhere else!

When we moved to Noblesville, we had our dog’s records transferred from her previous Camp Bow Wow to the Carmel location. It was a pleasant surprise that we didn’t need to go through the interview and application process again.
Our dog Biscuit has special needs, as she’s extremely timid and has a lot of anxiety. We’d felt very comfortable boarding her at her previous Camp Bow Wow, so we thought it would be the same here. However, the staff here didn’t seem nearly as gentle or caring. A couple of times I observed men shouting in the back area with the dogs, which seemed unnecessary.
When we went on vacation, I usually logged in to the camper cams to view Biscuit playing during the day. After a couple of occasions where I was unable to locate her on the cameras, I inquired with the staff and they said that Biscuit didn’t want to come out of her ‘cabin’, so they left her in her pen all day. I know that Biscuit can be very shy with strangers, but this had never been as issue at her previous boarding facility, as she does love playing with other dogs. I was surprised that it took me inquiring about it, in order for them to let me know that this had become an issue.
On one occasion they let us know that they’d washed her bedding because she had an accident on it. Biscuit is a large dog who can comfortably «hold it» for more than 24 hours and never has accidents at home, so it concerns me to think about what caused her to potty on her own bed.
Overall, I do think this is a good option for most dogs, but for my timid dog, I don’t feel that they offered the level of compassion and care that I would have liked. We’ve since relocated from the area, so unfortunately, I’m not able to offer an alternative.

I could not be happier with the services that we have received at Camp Bow Wow. The staff is always friendly, and knows our dog’s name the second she walks in the door (and we only take her a few times a month). Our dog likes to bark and I am sure is annoying, but the folks at Camp Bow Wow have never complained or made us feel like our dog is not welcome.
We often watch our dog on the cam while she is at their facility, and have never had an issue with viewing her. Our dog leaves happy, tired and in the same healthy state that she was when we dropped her off.
We have boarded and sent our dog to daycare since she was a puppy, and since moving to Indy have found this to be the best and most affordable option for her. I HIGHLY recommend Camp Bow Wow.

If ZERO stars were an option, this place would get ZERO STARS! I chose this place because of their doggy-​cam for internet viewing. My dog was boarded there for over 2 weeks and the doggy-​cam was not working correctly. I called from out of the country to report this and it was agreed that an adjustment would be made when the dog was picked up. By «picked-​up» I mean rescued… the free bath also included bloody, sore nails and feet from a terrible groom job. My vet said that a blind monkey could have done a better job! The owner was a total jerk about everything, saying he had «signed statements» about the webcam and «signed statements» that no-​one even touched my dog’s feet… so does he just have a bunch of fill– in –the –blank forms in his desk for any situation? It’s a great concept, but they totally oversold and under, under delivered. I guess they just give these franchises to anybody with some money… If you value your dog and want to get a great experience, GO ELSEWHERE!