Save Mart

I live right behind this store so it is very convenient to shop here. I do not understand the negative comments about this store.
While the prices aren’t as low as the nearby Walmart Neighborhood Market, the clientele at Save Mart doesn’t make me fear for my safety. The store is always clean and the shelves well stocked. The staff is always helpful and friendly.
Recently I became partially disabled requiring the use of a walker and the need to use the motorized shopping carts at Save Mart. Prior to this I always used the self checkouts but now I go through the regular line because it is difficult to stand for long enough to check out and heavier items are a struggle. It’s hard enough to get them INTO the cart. If there is an employee nearby when I am shopping they always ask if there is anything they can help me with.
The employees are always there when I pull up to the checkout to unload the basket for me and make sure there isn’t anything I couldn’t reach that they could get for me.
After checking out; someone always follows me out to my car, unloads the groceries and takes the cart back for me. This may seem to some to be an expected service but I’m here to tell you that most stores I visit using the walker and/​or electric carts seem to not have a grasp on the concept.
The reason for only 4 stars is due to the prices of some of the merchandise.

Awsome Customer Service. The store manager Darrin took great care of me and was extremely helpful. I will certainly return to this store when in the area.

Overall it was just another shopping experience, what put it over the top was the big smile and customer service I received checking out; Marla is a gem and made my day!
–customer for life

Love this store! It’s not fancy, but it’s got amazing customer service and the prices can’t be beat! I shop here every week in order to get the best selection on produce, meat, and weekly sales items. Everything is always fresh and tastes great.
Every time I go in I’m greeted warmly. I can find help when I need it and the employees are friendly and always make me laugh. You just don’t find that in other stores.
Keep up the good work SaveMart!

Most unhelpful, unorganized store I’ve set foot in. Took 5 minutes of standing at the customer service desk before someone went «OH! Wait, have you been helped?»

Dirty and more expensive than higher end grocery stores., was looking to save money. the cleanliness (lack of) and prices sent me walking out. Note to corporate: put some pride and love into your stores and maybe change the name bc there’s no saving in sight.

Dashed in here to pick up some veggies and a few items and after a quick tour of the store – walked right back out. I haven’t been to this location, in probably about 4 years (due to a move) but remembered it being a lot cleaner, and nicer inside.
Store is very old, rundown, and items are stacked haphazardly all over. It is not very clean and has an odd smell when you go inside. I was shocked at the prices $ 6.99 for 18 eggs? And the produce area just looked like no one cared.
I left without buying a thing and went to Safeway on Dewey. It may be expensive there, but way cleaner and I trust them for freshness.

Dirty. Like 99 cents store and walmart. There was old dirt on the floor that needs a good scrubbing. I guess there used to be a Chase branch or BofA in the store but they took it out, so now it just looks tore up. Anyway, the thing that I find the most useful is the self checkout. They have a few of them & that way can avoid the cashiers making useless conversation. I suppose I’m spoiled since I avoid raleys, and the rest of those high priced grocery stores like the plague! Costco, Farmers markets, Sprouts, Trader Joes for me. So, take it for what its worth, cheap grocery store period. Oh, so I went in there before looking for the bank machine and I didnt see it so I went to ask at the customer «service» desk cuz I was in a hurry. I stood there being ignored for what seemed like an unreasonable amount of time, then I got attitude about the bank pulling the machine out. Ok so thats not my fault, right?

This grocery store is OK. I do not tend to shop here that often though as there are a couple other grocery stores that are slightly closer to me. I have really only been here during daytime. Its right near Ross so I tend to just shop here when I happen to be in the mood to go to Ross.
The store has been pretty much empty every time I’ve been here. I actually thought it was going to close down really due to lack of customers. Yet, it is still here and open.
The prices are similar to other typical grocery stores that I have been to. They do all the standard things with prices such as having some things cheaper to draw you in while having the rest of the items more expensive. I think they have some sort of loyalty card but I do not shop here often enough to bother with that. I wish grocery stores would stop having those cards really.
The employees are not particularly friendly but none of them did anything truly offensive to me. I don’t really need a fake happy smile from store workers anyways. I did need assistance while using the self checkout though the last time I was here. It had to do with using a coupon. Apparently the self checkout machine does not notify anyone that someone needs assistance OR the employees were ignoring it. Regardless, I had to go ask for help and then had to wait. They seemed a bit put out that I asked them for help actually. The self check out area is not monitored very well, FYI. I wonder about that honestly. That seems like it could be bad for the store. There’s a good reason other stores like Walmart and Home Depot watch their self checkouts carefully. It provides good customer service but obviously its mostly done to prevent theft.
I will continue to shop here (probably only when I feel like going to check out the deals at Ross though).

The good:
Huge parking lot. Always lots of good parking spots.
Big store. They have a good selection of pretty much everything.
BIG wine/​liquor selection. It’s’s at least 2 isles (each side), so like 4 isles of booze.
Quality fresh veggies.
Store is always very clean and well organized.
The not so good:
The employees aren’t always the friendliest. Some appear bothered by the whole having to deal with people part of the job. Weird.
The prices are a bit higher than other places on certain items.
In the evening they only have one register open, no matter how many friggin people are in line. I’ve seen the line be 10 – 12 people long and they’ve never opened a second register. I understand they don’t have as many employees in the evening, but c’mon.
They close one set of doors at either end every night around 7pm. (To prevent theft I suppose). They pick which side nightly at random, but they always seem to lock the side I’m going out and it just irritates me. No big deal. Personal irritant.
Overall, I go because it’s convenient. Just try to avoid the evening shift. :)

Interesting concept of Pick 5 for $ 25. For example, 5 packages of boneless NY steak at 11 oz each is equivalent to $ 7.27/lb. or 5 packages of chicken drumsticks at the max weight of 4 lbs is $ 1.25/lb. (4÷10−4÷16 ad). Safeway has chicken drumsticks for $ 1.99/lb (but you don’t have to buy and store 20 lbs of chicken drumsticks.). Nugget has free range chicken drumsticks for $ 0.99/lb. (about eight drumsticks in each value pack).

I get great customer service here at savemart is superb, I can also buy my tomatoes and onions and have the deli cut them up for me at no charge. I just don’t think there fruit quality is up to par.

This stores sucks & their customer service is lacking. New management needs to put this store back in order.

I had difficulty previously trying to figure out their prices and was treated poorly by their customer service representative. So I decided to stop by a couple of weeks ago on the way home to pick up an item. It was 9:05 pm when I arrived at the store. I parked on the south side of the lot and tried to use the south entrance. The door was locked and it said to use the other entrance which is about 150 feet away because it was after 9 pm. It would be thoughtful to have a visible sign near the entrance that says it is closed so you don’t have to find out by parking on the wrong side and having to re-​park the car at night considering security issues. It;‘s amazing how inconsiderate companies like this are.

I love this store because it’s close to my work? lol. i walk to it all the time… today i got ribs, wheat tortilla’s, chips, odwalla, salad spring mix, guacamole dip and a FRS drink. $ 35 for all this??! whatev…
–clean store
–not so friendly service
–closed BOFA
–open late