Stephanie Slagel – State Farm Insurance Agent

Stephanie insures all of our houses, businesses, lives, cars, I guess everything we own. She’s always a phone call away when I have questions over bills or coverage limits. As we’ve added on to our house she’s personally visited to inspect and increase our limits.

Stephanie is one of the most helpful insurance agents I have ever dealt with over decades of working with a fairly large number of agents. I met her through my parents when they were getting on in years. She provided so many services beyond what was reasonably (or unreasonably) expected. And she did this at a time when she would not sell them insurance products because they had been using another State Farm agent in the area. Her ethics are impeccable and her office staff is efficient and very pleasant. I would not hesitate to recommend Stephanie for your insurance and potential investment needs.

I have to agree with Jen K. I have always received excellent service from Stephanie. Fortunately, I haven’t had to make a claim, so maybe that process would be problematic, but so far, Stephanie has been nothing but helpful and friendly.

We use Stephanie for our home and auto insurance. Not only are the rates great, she or her staff are always around when we need them. We now have a new baby and are going to work with Stephanie to increase our life insurance. I am a pretty tough reviewer and expect a lot out of people who I deal with. Stephanie has been pretty amazing up to this point.

I have to post a review because I am absolutely floored that the one and only review is so negative!
Stephanie and her staff are always willing to take the time to help me when I have to make changes to policies, questions on claims, or call in a panic when I get phone calls from unknown person saying they are calling about an accident we were involved in. She is patient and willing to check on things from her side, and call me back with answers. She also is great with follow up to make sure everything is going smoothly.
Just like the State Farm slogan goes, Stephanie is always there!

Do not go to Stephanie for your insurance! She is very rude over the phone, and makes you feel like she has better things to do then to deal with you. Everytime you call she tries to get you off the phone as quick as she can (this goes for everyone else in my family). She’s totally clueless with anything that goes on, and just refers you to the claims department whenever you call.
My deductible took 4 months to get back from them, (which from my understanding they were waiting for the other parties insurance company to pay them) but Im not holding that against her. However, when I called to enquire about where it was, she interrupted me and immediately told me to call the claims department. I asked her why I had an agent if she always sends me to claims, she put me on hold…5 minutes later she told me the payment was in the mail yesterday. I dont understand why she couldnt have just told me that the first time around???
I had an accident in December, and I was having problems with the body shop, she definitely didnt make it any better. It was a complete nightmare and even to this day my car isnt fixed. To save a long story… in essence, she will not go to bat for you!
Our family has so many policies with her (after she took over because the last agent retired) that we cant really switch because of our discounts. But, Im to the point were I would rather pay more for a better agent that will work with me.
I would give her no stars if I could, but she gets one because of her assistant. Shes amazing and will help you with any questions!!!