The Rug Bug

Rug Bug was recommended by my property management company for when I moved out of a house I was renting. They were on time, did a great and fast job, and the price was good. Very nice to get such easy and great service! (And way better and less stressful than trying to clean the carpets myself. I never could have gotten them as clean as Rug Bug did.)

I was referred to them by a very satisfied customer. I left a message and received a return call in a timely manner. Jeff called me before my appointment and they were able to come earlier than expected. Jeff and Sam were friendly and got right to work. Jeff was very meticulous in his work and explained any areas of concern. They both answered all my questions and gave me advice on upkeep and care of my carpet going forward.
I highly recommend this company and am thrilled to find them for future carpet cleanings!!!

The BEST! I will not use anyone else. Great customer care, hard working and an amazing value! Byron and Mary bring a small company «mom and pop» work ethic to the job. Amazing service and product.

Although they were a little late to the scheduled appointment, they did a phenomenal job on cleaning our carpets and were super quick! I only paid $ 65 for the area of carpet that I I had cleaned which I had previous paid upwards of $ 200 for from Stanley Steamer. I wish I would have found them sooner!

I made a Unilocal just to give this company a five star review.
I called several other companies to get a quote and they all wanted to charge me $ 200+. A co-​worker recommended this company and they were beyond good! They charged me less than other companies quoted, they were on time and very friendly. I highly recommend them, and my carpet looks great. I honestly don’t know why more people haven’t Unilocaled about them yet. Best kept secret.

We used the Rug Bug because our property managers told us we had to when we were moving out. Our carpets were so dirty and gross and the Rug Bug guys made them look so good! We only wished we had known about them before we had ever had plans to move out, we used a different company a long time before and they were horrible. The 2 guys that came to do the carpets were on time and very nice to deal with, and the lady that I arranged the appointment with was very nice & gave the time & date we needed right before moving out. I would definitely use them again.

Ive been using Rug Bug for 15 years! They’re the best. I trust them in my home and they do great work. They’ve even come at a moments notice when we were out of town and our dog became ill on the house sitter. I called them from down south and they came that day… and again the next day :) Calling them now to schedule my summer carpet cleaning. My ma had their son (not sure if he is part of Rug Bug or not) out recently clean her tile floors and she was very happy. Hoping to get him to do my lino at the same time as his dad is doing the carpets. Love them!

You know, these days its hard to get any customer service… not talkin’ put my napkin on my lap or refill my water after every sip but ANY service at all.
The Rug Bug provided as good as service as I could want. We scheduled an appointment with them (which was about 5 days before their service date) and just as they said they would, we received a phone call 30 minutes before the time they said they would arrive (we could still run errands and get back to the house in time).
The cleaner (one of the part owners) was courteous and immediately started working when he arrived. Finished 3 rooms in about 1.5 hours. I helped move some of the furniture but he was nice enough to move the furniture back to its place. He was very friendly and gave me some advice regarding some of the quality and maintenance of the carpeting.
3 rooms was $ 90, very comparable to other carpet cleaners in the area. They were efficient, on time, and professional. This is a family owned business (over 40 years) that knows their line of work and hopefully will continue to flourish.
BTW, we initially went with another company (Cumex) who did not show for their appointment time. When we called them to see what was going on, he informed us that «oh, our machine is broken we won’t be able to make it.» Really? You can’t just give your customer a phone call? We have to call you? Oh yea, your review is coming.

WOW my carpet looks great! Stains that I thought were permanent are gone. No trace! The two guys that came over were very accommodating. Completely trustworthy. Don’t tell them this but they have the best prices in town. Use them!