7-Eleven

Never has this problem. Clerks are friendly but English seems to be a problem here more than others. I come in often but obviously people came have a bad experience.

I checked in on Unilocal as I left and made mention of the horrible treatment I received. One of my friends was like, «What do you expect? It’s 7-​Eleven.» As I told him, I typically expect indifference, so it’s not like I have lofty dreams of a 5 star experience, but I was kinda shocked by the arrogance and confrontational attitude of the man working there the day I came in.
I needed gas and decided to stop at this 7-​Eleven. After I fueled up with a full tank of gasoline, I went inside to get a Slurpee. While inside, I also decided to grab a quick bite from the rollers. They are set up so only the person working there can open it, so you’ll have to let an employee know what you want.
As the man was pulling out the food for me, I went and got a Slurpee. The machine wasn’t working properly or hadn’t been on long enough because the consistency was a bit more watery than it should be, and when I went to walk back to the counter the liquid started dripping down the cup and onto my hand and arm. I went to lick it off and then realized the cup’s lip was deformed and the contents of my drink were coming out from between the top of the cup and the lid. I said, «Oh no! This cup is leaking. It’s kinda leaking a lot.» and asked for napkins. I mentioned that the cup was messed up and said, «You should check them. There might be more with bad tops.» This really didn’t require anything from him other than maybe an acknowledgement that he’d check on the cups or even a simple apology. Instead, he decided to tell me condescendingly that this little issue was my fault because I had «overfilled» the cup and «sucked on it.»
To his credit, a bit of the Slurpee was peeking out from the top of the lid. However, anyone who’s ever had a Slurpee knows this is normal and shouldn’t cause the container to fail. It would have come out from the top of the lid not in between. I was a bit taken aback by this accusation and pointed out where the cup was messed up. It didn’t matter. We went back and forth about it a bit and I finally gave up, told him he could put the food back and was half tempted to chuck that Slurpee into the trash and walk out. I didn’t because I’m a lady (sometimes). I begrudgingly paid for it and left.
I wish I had come in for food first so I’d have known not to fill my tank with gas and fill their register with my money. Better late than never, right? I won’t be back. Suck on that!