Laboratory & Pathology Diagnostics

Had a surgical procedure and the anesthesiologist sent some work here. All the other service providers got my insurance information straight, except these guys. So I get a bill, asking me to update my insurance or pay them. They haven’t answered their phone in two days. The recording asks for a 14 digit account number (7 then an additional 7 numbers) and my bill has an 11 digit number. Keeps telling me I am entering it wrong, then disconnects me if I choose that I don’t have a bill. When I push other options to speak with someone I receive a message such as «we are in a staff meeting and can’t answer the call.» A google search comes up with this address 2000 Spring Rd Ste 200
Oak Brook, IL 60 523 –1804, which may be the same company. Very frustrating to get ahold of these guys.