Quality Relocation Services

****** Do Not Use****** Packed my belongings on May 16^th 2013 and still do not have my furniture including my bed!!!
I originally contacted Mayfower moving because of the reputation they have. I have heard and read many horror stories regarding moving cross country and did not want the same thing to happen to me. Mayflower sub contracts out so they put me in contact with Quality relocation whom uses Microship Inc from my understanding. My originally date to pack was may 21^st, I believe, which they ended up asking me the night before if they could pick my things up the next day, May16th, and I told them that would be fine. I originally signed a contract that stated 2 – 8 weeks for delivery and then when they arrived I signed another contract that stated 2 – 21 business days for delivery. I never have received any calls regarding when my things have left Chicago and or when they plan to arrive in California. I called several times and spoke to Judy, whom has been very helpful. I was then told they would leave on the 14^th of June and still nothing. I have had to call them several more times to get updates or try and get answers regarding my possessions. I leave out of the country on August 1^st and have family coming into town this weekend with no bed to sleep on. I am completely dissatisfied with these services and would like a refund. I paid with a visa credit card and the full payment was deducted from the company before belongings ever left chicago. As of right now I still do not have my furniture including my bed!!! Do not use, I have even contacted the BBB and filed a complaint with them as well.
The only reason I have given them 2 stars is because Judy DeBatty has been helpful, but again it is to the point that I am still having to call to get updates and she didnt even know about the other contract they have us sign.