Plato’s Closet

Have had lots of luck selling and buying at this location, staff is friendly, overall good store. Love coming in to see what goodies I will find.

Found some great deals and some great name brand, gently used clothes.
I recommend trying everything on and looking closely, as some articles of clothing have some spots. Not everything looks as good as it does on the hanger — but when does it. Stores like this are hit or miss. Today, I’m saying hit!
The inventory is always changing… I’ll be back.

This isn’t in Irving.
It’s in Carrollton.
The store in Irving is closed.
The street addy is correct but the city and zip are wrong.
Bzzzzzzzzzzzzt. Thanks for playing.
Not that I like this place anyway – but I noticed it was closed when I went to the not-​so-​good Boba place next door.

Went here to sell some clothes. They didn’t accept everything I had to offer but I made $ 47.00. Not bad for stuff I’m tired of. As far as the things they didn’t take, I didn’t see why. WAY better condition that the stuff in the store and to me was way more stylish. Maybe I’m partial cuz it’s MY stuff, lol??? Bust still. Don’t think I would shop for clothes here. I ran through their inventory about ten times while waiting on them to go through the bag I brought in to sell. It’s organized as best as possible I think.

Can we say PISSED!!! It is EXTREMELY hard to ruffle my feathers. Seriously I am pretty much a conflict resolutionist and I am typically very diplomatic but the so called Regional Manager Kylie Allen pissed me off in 3 different languages this past weekend. I wish I could give negative stars. Because I respect Unilocal I will refrain from calling her what I want to call her but let’s say I stormed out of there with my blood boiling this weekend and I won’t stop until I hear from someone in their corporate office. This was just a matter of a person being in place with a very bad attitude. I walked in and she obviously had her panties up her ass. Just rude and condesending in nature. Had the audacity to tell me don’t bring any more TRASH bags in there and emphasized the word TRASH loudly while rolling her eyes. When I began to question her about corporate and who she was and most importantly if this was a Plato’s Closet policy, she began to tell me that she preferred a basket and that while it wasn’t a policy it was a Plato’s Closet concept. Yea right. It’s not like I had 100 items stuffed in a torn bag. I had about 5 items in a huge plastic bag. There was absolutely no way it would have torn or been an issue for anyone. I’ve gone to Plato’s Closet for years as it’s in my neighborhood and the young girls there have always been kind but this old, overweight %$#@& gave me the blues. Just wanted to put it out there. Ugh! I’m pissed in case you can’t tell.

I just come here to sell clothes. Not a fan of the inventory.

I don’t know why there are so many complaints about their customer service. I thought the ladies here were very nice. I wish they would organize the shoes by size though. Their plus size selection is limited but I did find a top from avenue for less than $ 10.

Been here three times total.
This February, the place was organized correctly by size and color. The men’s section was all by itself and not mixed in. The staff was properly trained and walked me through the process of selling my clothes back all in its entirety unlike last time. I didn’t feel like I was ripped off when I sold my clothing. One of the cons were, two members of the team members were teenagers and they were really unprofessional. What is sad is… I say «it’s a huge improvement» when really, that is a basic thing in a clothing store.
Currently, I wouldn’t shop here, because there wasn’t any «real deals.» Everything was from hollister and XXI, but not really from true designers and I found nothing on this trip.

The pros: we got a pretty good deal on a dress for one of the twins.
The cons: This place is total chaos. There were people and clothes and shoes and crap EVERYWHERE! The place has somewhat of an organization thing going… but it’s as if a teenager did it.
Example: We ask a sales associate where the size 9 ½ shoes are. Her reply: Oh, they are arranged by color, not size.
Uhhmmmm… makes total sense… wait, no it doesn’t.
There are masses of people crowding the small space, scrambling for deals and there are some really great deals.
However, once you find your really great deals, you wait in line to pay for them for about 30 minutes because there is ONE PERSON ringing up sales when there are about 40 or 50 people in this teeny tiny space.
I think I’ll try again sometime at the one back home in ATX on a weekday, though; Saturdays are not worth the headache.
Seriously, it was a madhouse.

Ugh. Annoying. I brought a whole pile of clothes from Forever 21, Abercrombie and Fitch, GAP, etc. to this store. I was told the wait would be 25min and ended up waiting over an HOUR just so the woman could buy back only 2 items of clothing for $ 3. The rest, she said, were «too old» or «weren’t from stores they could sell.»
What a waste of time! Never again. I’ll just take my stuff to Goodwill. At least that way, I won’t have to wait over an hour and secondly, I won’t get ripped off.

I scored a pair of Citizen for Humanity jeans for $ 25 bucks!!! I will definitely be going back here the next time I get the itch for a new pair of jeans.