Andrew’s Refinishing

I have nothing but wonderful service. Simon, the owner, built me a beautiful kitchen table! Nancy is great coordinating all and helped greatly with two chairs being upholstered. Lynne had my wicker chair repaired and helped organize pick up and delivery. All on time and beautiful work! Thank you!
And Ian did great retouching on some scratches on other furniture when he came to deliver! Just Excellant service. Thank you Liz S

We purchased a leather sectional from The Leather Center years ago. After 15 years of wear and tear, the seating areas were showing their age. Andrew’s Refinishing was suggested as the place to go to get it recovered. I don’t have words for how thrilled we are! What an AMAZING job they did! My sofa looks better than it did when it was brand new! I couldn’t be happier. Now I’m going through my home and seeing what they can recover other pieces of furniture that we thought had out lived their useful life. THANK YOU for such an amazing, professional and superb job. I will definitely recommend you guys.

Though there was some miscommunication at the outset, Andrew’s completely revitalized a piece I thought was a lost cause, and they delivered earlier than the timeline agreed upon.

It took twice as long as promised to get my reupholstery project completed the first time I utilized this business’ services. As directed by this business’ website, I sent an email request twice for an estimate on my second project with no reply. They have now lost any future business from me and anyone else who asks for a recommendation.

I own a party/​prop rental business. I had a Victorian piece that was damaged by a client. One restorer who attempted to repair this piece actually made matters worse. Simon patiently communicated with me by email while I presented pictures of the problem and discussed my SHORT timelines for repair. Based on a mutual agreement, I arrived at Andrews with the piece the next day. Simon met me and immediately realized that BOTH the pictures I had sent him and the promises he had made me were inconsistent with reality. Although Simon felt that he could do nothing other than sub par work to restore my piece, he did consent to try. I picked the piece up two days later (one day EARLIER than promised) and I was ASTONISHED. The piece looked AWESOME! Clearly Simon underestimates his talent. I will probably never take a piece for restoration or upholstery to ANY other business. Why try the rest when you already know THE BEST? I have nothing but the highest praise for this business, Simon, and all the staff who assisted me with this transaction.

Took an Eames lounge chair in for a repair (purchased on craigslist for $ 100 but the angle was just much too… loungey). Simon was great. While the chair won’t ever be restored to original glory, he did what he could to fix the angle. He only charged me $ 50, which is a great deal considering how little I paid to begin with. Simon seemed very knowledgeable about the chair and how it «should be.» I will trust Andrew’s Refinishing for any future repairs.

I WOULD GIVE 0 STARS IF I COULD! Had the WORST experience with Andrew’s Refinishing! I brought in 2 wingback chairs that belonged to my grandfather who recently passed away to be re-​upholstered and told them I was moving out of state and needed them to be completed by a certain date a few weeks away and they said it wouldn’t be a problem. A day or two before the pickup date I called to see when they would be ready to pick up and was told they had not even started them and acted like I never told them a date. Then I was told they would get someone on it and could still get it done in time and to me before my move date. They didn’t complete the job and gave me the chairs all ripped up and torn apart! They refunded my money I had already paid but didn’t seem to care about my business or that they just made my move even more stressful. I had to wrap these chairs so the loose staples now exposed didn’t damage my other furniture in the moving truck. I wanted the re-​upholstery done in the DFW area because the city I moved to has a more expensive cost of living and when I got the chairs done when I got here it cost me $ 150 more! DO NOT THINK THESE PEOPLE CARE ABOUT GETTING YOUR PROJECT DONE ON TIME OR ABOUT FIXING THEIR MISTAKES! AWFUL CUSTOMER SERVICE!

While this review is two parted it is of my own volition…
We took two charis to Andrew’s. One for repair and one for possible refinishing/​reupholstering.
The chair needing repair was from an antique dining room set; someone leaned back in it and broke a rear leg. Let me tell you… it looks great! Seamless repair, perfect color/​stain match and while, if you look closely, you can tell the manner in which it was repaired you know that it will be sturdy enough to return to full time use. $ 75 bucks well spent.
The chair for reupholstering, well, it’s a COOL chair but we paid $ 10 bucks for it at a garage sale and while I am positive it would look great refinished with a new seat, I can’t justify ~$ 300 to get it re-​done. Maybe one day, and when/​if that day comes, Andrew’s will definetly get my business.