Dunkin’ Donuts

They usually prepare the coffee fine. Their doughnuts are pretty dry. There’s some female workers there that are very monotoned and speak like moody teenagers. It’s really annoying. Especially when I say thank you repeatedly and they just walk away or stare. It’s like talking to a wall. A little social skills wouldn’t hurt.

After being a customer of HWY 5 Dunkin Donuts in Douglasville, GA this one is pretty bad. Seems drinks aren’t that good. Also this location seems to always be out of something. Another issue is that one door always seems to be locked. Customer service is a hit and a miss also.

This is why I’m a little upset. The food it good, it’s clean and they are friendly but this happened to me: I preordered and prepaid all chocolate munchin doughnuts yesterday at Dunkin D’s for 2 class parties happening today. I even was assured by two DD employee’s that my order would be ready. This morning, went to pick up at agreed time, store so busy, no one to help me. Stood in line behind 12 people ordering. When it was my turn, only 1 order in bag. Then mixed flavors. They treated me like I was being rude to them when I corrected them. Then after a long 30 min wait, my kids are late for school and I have to walk them in and they are given tardy slips, which I ripped up of course. Lesson learned, never be the doughnut volunteer. Be the paper plate volunteer.

Nice people. Very very slow if you order something other than donuts or coffee. We got the the new tailergater breakfast sandwich which we thought was pretty good overall but not worth $ 3.99. I was surprised how clean and up to date it was inside — more like a Starbucks with comfortable seating plus regular tables and chairs.