Just Fitness 4U

If I was able to give no stars I would, rudest people I have ever dealt with. Thought old management was bad, nope this is group is even worse. GM is horrible and not a people person at all.

This place is awful. Jaquita Persons the manager has failed to successfully cancel my membership since November 18, it is now April the 13^th. I have come in 4 times in person to try and cancel my membership, each time they said it was canceled and that I was good to go. Finally, today when I came in they said that I owed 20 dollars… and then I would be fine. Unacceptable. I recommend any other gym! They laughed every time and were not helpful at all!

If I can give no star, I will. Their cancellation is really ridiculous and they just want to take my money. Their customer service is really bad. I really know why their reviews are so low and bad.

We paid for 3 years, and then went to $ 50 a year. When the renewal came up I decided I didn’t want to do that price, and we let it go. These morons send it to a collection agency for 50 bucks. Drive the extra miles to 24 hour fitness or go to the Carrollton rec center. Not worth the trouble.

i joined this gym before checking reviews, but i have been pleasantly surprised. So far i haven’t noticed any bad smells. the staff seems fine, if barely visible. most of the times that i go there, there isn’t anyone at the front desk. the equipment seems fine, some of the tvs on the treadmills go in and out as if there is a loose connection. and the times i have been there, it hasn’t been to busy. considering how little i pay to go there, i am pretty happy for now.

$ 19 a month for weights you could get at a rec… anyway lazy management. Smells bad.

Can you say misleading?! I had one free workout here and spoke with Dan he told me it would be $ 9.99 to start up and then $ 19.99 per month after that. So h
Why did Sonya call me and tell me my total would be $ 107!!! Then when I told her «no, its $ 9.99 for enrollment» she replied «oh I’m sorry let me change that for you» and then told me my total was in the upper 50s. I immediately said forget it, and told her I would go else where. She quickly hung up the phone. These people are super shady! I would never give them my business and certainly never my credit card info after reading others reviews!

Smells awful. Way too busy. Oversold memberships. Won’t let you cancel and will continually to charge your credit card. It took months of struggling with the local manager and their corporate office to end my contract. Would not recommend at all. 24 Hour Fitness Castle Hills is an excellent nearby facility, though it is more expensive. The Rosemeade Recreation Center is cheaper per month for residents ($ 95/​year) and has better equipment since they renovated.

I’m honestly surprised every time I come in here and see the place super busy, because how can anyone work out when there’s such a horrendous stench coming from god knows where and filling up the entire gym? I’ve used the equipment here a couple times and didn’t really notice anything too bad other than one of the stair masters being covered in dried mud.
I only come here for the classes, usually zumba, which are pretty good. The instructors are nice, the room is big enough for everyone, and sometimes it smells slightly better in there. And when there are no classes, the room is open for use which is great for me since I dance and occasionally find myself wanting an empty studio to choreograph in. However, I don’t think they sweep in there often because one day I dared to dance with no socks or shoes on and I almost cried looking at the bottom of my feet afterwards. Then I prayed that I didn’t contract any diseases from that silly idea of mine.
The staff has always been nice to me, and the gym is cheap. But join at your own risk (and buy nose plugs).

The place has taken a 180 degree turn for the better. It still has plenty of room for improvement and the broken steam room is well into its second year. However, the equipment and sanitary conditions are vastly improved. Also, the lack of professionalism by the staff has also been addressed. I think better days are ahead (fingers crossed).

After attending this gym for a couple months I moved about 40 minutes away to attend school, so I tried cancelling many times. I called them a couple of times asking who I should talk to in order to cancel, and they hung up on me a couple of times. After finally getting a hold of someone he gave me a number that directed me to their third party financial company (ABC), and rudely hung up.
It’s very clear to me that they genuinely don’t care about your health or fitness, their business name is misleading, because it’s clearly not for you, but for themselves.
I’ve tried multiple times cancelling and still have really no idea how to go about it.
If you’re looking for a gym, look elsewhere, it is without a doubt worth the extra $ 20 to go somewhere else. I guarantee it.

This place is a SCAM. Beware!
I joined the Just Fitness 4 U in Hurst and when I joined they told me one thing and charged me another. A month later they went out of business and transferred my membership to a gym further away without any notice. They had charged a large registration fee and another annual fee and then they charge a small monthly fee. It would have been a decent deal if they stayed in business. They have a separate billing company that does not work with you on anything even though they know you are screwed.
I know this is a different location, but it is the same company. Read every word of the contract! It is set in stone even though they don’t even let you read it until you have already signed it. You sign it electronically and then they email it the next day so that you can not dispute it. Shady. Shady. Shady people.

Place is a dump.
And not in that kinda cool old gym kinda way. Monitors on most treadmills are broken, and the others are static/​blinking/​intermittent broadcast.
I know its a gym but I’m pretty sure only the women’s locker room gets cleaned. And the stagnate smell due to lack of air-​conditioning and poor ventilation
It is super cheap, I caught a deal that was 9 $ a month. So tempting.
It’s worth it in the winter or the brutal heat of the summer when you can’t really do anything outside.

We joined this club more than a year ago because it close to our home and where we work. About 10 months ago, early last summer, we stopped going to this place because of several reasons:
1) the club was DIRTY, poorly maintained
2) Half of the tv monitors were out on he treadmills
3) I love all music but rap. They blasted rap every day
4) the employees sit around playing on their phones and if you bring up one of the items above, guess what response you get? … Exactly.
I thought we had cancelled our membership months ago, but now I find out that they have been charging us $ 65 a month for months after we thought we had cancelled. The club manage acknowledged that we had been to the club in a LONG time, but he referred us to ABC Financial. they gave me the run around that I have a contract, there may be more fees, and oh by the way you owe us 2 more months of payments.
Am I upset? Yes. Would I recommend this place? No way.

STAY AWAY. I joined because of the price. I didn’t mind that they didn’t have all the amenities that other gyms had. I rather liked their «no frills» approach. All I needed was a place close to home to get simple workouts in at. I moved away and have tried to cancel. I called the location and was told I would have to contact ABC Financial to cancel. Well no matter what time of day you call you only get a vmail. They emailed me saying I have to cancel at the gym location. I will have to physically go in and get in someone’s face at that gym and just hope they can cancel it there. It’s a scam if they keep charging you month after month after you’ve attempted to cancel. I have seen some reviews that say they charge a $ 75 cancellation fee. Sure hope not, but we’ll see.

When I first joined this gym, I thought it was great. The price was right, it wasn’t too crowded, they had an area where I could drop off my son while I worked out, and they offered group classes I wanted to take. Appearances are deceiving, however. Let me break it down:
Positives:
This club has some positives. Zumba with Archana is the bomb. She is the best Zumba teacher I’ve had and I highly recommend her class.
The membership is cheap, which is another bonus.
Some of the trainers were nice (MJ is awesome), but on the other hand…
Negatives:
Some of the trainers were creepy. They felt like vultures circling. Most of the trainers spend their time socializing with one another and trolling after girls who look like they might be single. Even when they are supposed to be in session with someone, they pretty much avoid their client and focus on gabbing with one another. My mom experienced this first hand when they switched her between 4 trainers in the span of 2 months. It was ridiculous.
There is a HORRIBLE smell in the club. It smells like raw sewage. I was at another JF4U location (Spring Creek & Coit) and was told that it’s because a pipe in the foundation is broken and they are fighting with the landlord to get it fixed because it’s going to cost something like $ 30,000 to get it done. Regardless, it’s gross and needs to be fixed. It’s a huge turn off.
I personally felt like the gym was too crowded and not clean at all. The machines are cramped together and it’s sometimes hard to move around them. I don’t think the machines and other equipment is wiped down and sanitized each night. I personally would wipe down my own machine, but I could see sweat stains and who knows what else left by other people working out. It was disgusting.
While I liked the idea of having a kids club, and the girls who worked there were nice, the hours pretty much sucked and the room itself was lacking. It was basically a big room where kids did anything they wanted while the babysitters looked on. And I had to tailor my workout schedule around this. Big pain.
Dealing with ABC Financial, the company that handles the memberships, is a pain. Nothing is up-​to-​date. I live over 30 minutes away from the gym now since I moved. The closest gym to me is 20 miles away. Yet, I can’t cancel at the gym in person, or even over the phone. Everything has to be done in writing and I have to prove how far away I live (NOTE: You have to live over 25 miles away in order to cancel early.). Even if I want the auto-​renewal removed from my membership, I have to send an email to get that done because I can’t do it over the phone. Ridiculous. I never had this much of an issue cancelling from Lifetime Fitness or 24-​Hour Fitness.
Overall Impressions:
If I had to do it all over again, I’m not sure I would sign a contract with this gym. Sure, the money savings was cool, but I can definitely see the benefit of paying $ 150/​month for my family membership at a larger gym. I truly could work out at my convenience with the knowledge that I was touching sanitary equipment and I wouldn’t have to deal with a raw sewage smell. My recommendation is to pay a bit more and get more bang for your buck.

The Just Fitness 4U Carrollton location has its ups and downs so I am going to break this into a few categories and share my thoughts.
To start off, I originally joined this place because its close to my house. I got sick of driving 15 minutes each way to my gym and thought I would go more often if it was closer.
Cost — 4 out of 5
This place is cheap. My membership here costs about half of what my former gym membership costs. However, being a smaller, cheap gym, it is missing some amenities that others have. For example, there is no pool, no basketball courts, no racquetball courts, etc etc.
Equipment — 4 out of 5
The gym has a solid variety of equipment. On top of this, I haven’t really seen any broken or down equipment since I started working out here.
Trainers — N/​A
I leave this as an N/​A because I have never worked out with them. However, I know a few people that have and are happy. Also, based on my conversations with the trainers, they seem to be a lot more knowledgeable then some other gyms I’ve been to.
Cleanliness — Gym — 2 out of 5 — Men’s Locker Room 0 out of 5
The review Mark wrote is pretty spot on. For the past five months or so, the men’s locker room has smelled like a water treatment plant. It’s absolutely terrible. Smells don’t really gross me out, but I could easily see a few of my friends getting sick to their stomach if they had to go into the locker room. What’s worse is that it creeps out into the gym sometimes and that’s why I give the gym a 2 out of 5. Luckily, I live close and don’t really have to use the locker room, but I would be mad if I did.
Customer Service — 4 out of 5
The staff and trainers are always very courteous. However, I’ve never had any issues come up so my experience here is limited.
Crowd — 4 out of 5
One of the things I hate most about some gyms is the crowd. If the gym allows kids, like a rec center, or its just packed, like a gym next to a million businesses, it can be annoying. This place has a steady crowd that isn’t overwhelming.
All in all, I like working out here and will continue to do so for some time. For a no frills gym, I would recommend checking it out. Also, I’ll up the rating if they ever fix the locker room. However, I’m not holding my breath. No pun intended.

STAY AWAY! This gym is horribly unsanitary. The men’s locker room has literally smelled like human excrement for months. Sometimes the smell is so bad it permeates the entire gym. There’s a reason they
prop the door open… They keep saying the plumber is working on it, but again, this has been going on for months.
It was the closest gym to my house, and ridiculously inexpensive, but «you get what you pay for» I guess.
In addition, the current General Manager, (Dan Reynolds) is «somewhat less than attentive to customer satisfaction» is about as polite as I can put it. Also displays an appalling lack of knowledge about how his equipment works.
There are far better places to spend your time/​money.