Kookaburra Bird Shop

Wow, I’m really stunned at the negative, hateful reviews. I know the old adage of ‘your mileage may vary’, but in the 4 years we’ve been customers of Kookaburra, we’ve never had anything but positive experiences. Making several visits before acquiring each of our birds (about a year apart), John & Michelle answered our questions and helped us pick the right birds for our household. Every time we board, I am extremely comfortable with the care our birds receive — and more importantly, the birds are happy and healthy. I am thrilled to have this valuable resource for my feathered babies!

I kennel my dog there regularly. You may wonder how a bird shop can function as a kennel, but it’s the best experience for my dog. The advantage is they have a small kennel operation, so I know my dog is getting individualized attention. And the emails and picture they send prove it. They’ve also included an outside yard. The staff are wonderful and give personal attention.
Most importantly, my dog sprints, SPRINTS, inside when I drop her off. That’s all the proof I need.
Best decision you can make for you and your dog!

My go to for supplies/​toys for my birds! Always a treat to see the birds in the store as well.

I cannot praise this place enough! I love this place my dog love it too. Everyone is really polite and always they work around of my my crazy schedule. Now they send me daily pictures or videos of my dog plus fenced back yard. WHAT ELSE CAN I ASK? Great prices they have those too.
Thank you

When my Avian vet said, «Go to Kookaburra and do whatever they tell you!» then I knew I had a priceless (and extremely needed) resource at hand. DH and I drove from Weatherford to Kookaburra with two rescue birds in our hands but zero knowledge in our heads. John (and everybody there) has guided us from clueless yet determined-​to-​success rescue neophytes to the proud parents of two healthy, well-​adjusted, pellet-​eating, non-​plucking, wood-​shredding (well, everything shredding actually!) companion birds. If you ever go the bird rescue route like we did, and we hope you do, Kookaurra will be your lifeline. Kudos to Kookaburra!

Okay, this review is long over due!
When I first got my parrot, I didn’t know a lot about nutrition and had a ton of questions. I went in to look around and a very friendly younger man answered all of my ANNOYING inquiries!
Seriously, I followed this poor dude around asking (probably stupid) questions for hours and he was so polite, informative and knew his stuff.
The lady who checked me out (owner, I think) gave me veterinary referrals and advice on switching my birds food the right way.
Also worth mentioning is they have this cool section of toy ‘pieces’ you can buy (cheap) to build your own bird toys.
And I also got a thank you (handwritten) letter in the mail and a coupon after my visit! They are awesome for new bird owners or veteran bird owners looking for a good, reliable shop.
Thanks kookaburra and to the dude who never once got annoyed by my two hour question session!

Great pet shop specializing in birds. Wide variety of supplies, good prices and knowledgeable people. We became unexpected «bird parents» when a parakeet landed on the stairs outside of my office. I was super grateful for the support and coaching from Kookaburra so that we could care for our new pet.
What a great resource!

Had made reservations to board my dog for a week and planned to use a Groupon to save a few bucks from our usual place. Arrived before they opened to drop off and walked my dog back to find a small room full of crates. There are no runs. Decided it would be cruel to leave her in prison for a week. Definitely going back to Toothacres from now on. Staff was very nice and understanding though. They’re a bird shop — not a kennel.

I cannot praise this place enough! I purchased my baby Green cheek conure from the store about two years ago and ever since, they have been nothing but wonderful to deal with. I always board my bird here because I know he will be well taken care of. On top of that, John, Chris, And Michelle are so friendly, helpful and caring I will drive the 30 minutes to buy supplies with them. This is a stellar example of why local businesses should be valued and supported in our community. Great work guys, you have a loyal customer in me!

I will always recommend Kookaburra. The store is clean, the birds well cared for, and the staff is knowledgable. I appreciate that they are very selective about the birds sold in the store and also help the local parrot rescue with donations and hosting events. I have not used the boarding service, but I would trust my animals in their care.

I do not currently have birds anymore. However, when I did, Kookaburra was always the ONLY place to go.
The staff is very knowledgeable and the store is clean and well laid out. And birds EVERYWHERE, it is an amazing store.
If you have birds of any type, I can not recommend them highly enough.

I found this gem last week and have already been back for a second time! It’s definitely an experience; you walk in and are immediately greeted by a good 15 or so clan of birds in the middle of the store. If you’re a bird person like me, then this is heaven. They are the goofiest creatures and are fascinating to watch.
Kookaburra has a wide selection of toys, feed, cages — basically everything you’d need to care for your bird AND their prices are cheaper than Petsmart! I also appreciate the attention and time the employees give to each customer. It is totally worth the 20 minute drive from my house. If I ever need to board my baby, I will take them here.

Edit: I see Kookaburra finally ventured onto the big world of Groupon for pet boarding, wow! So I thought it’d be an appropriate time to edit for any of my fellow Grouponers. I *would* recommend Kookaburra for pet boarding even though I’m not particularly fond of an employee there. Why? Because I get the sense that he is more of a pet person than a people person. The employees here really do put their heart into this business as I already stated. I would trust them with mine.
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Kookaburra you could have gotten 5 stars if you didn’t have that pesky male employee that loves to breathe down my neck every time I come here. I have a large network of pet lovers in my circle & I’ve actually heard other people mock him… he makes us feel uncomfortable.
Anyways, allow me to explain why I awarded 3 stars instead of 1. There are not enough exotic pet shops in Dallas, parrots included. It is so nice to be able to come here & hold a macaw. They are expensive… but when you’re looking to purchase a pet that might very well outlive you — it’s sort of an investment. Also — the employees *do* put their heart into this shop. It’s clearly not for the $$$ as I can’t see much of a profit being made off such a small niche as this. They know their stuff & can help you if you ever have any problems.

I’m still recommending Kookaburra! My wife and I have been taking our cockatiel here every time we need to board him, there is really no other place like it for your bird. He loves it there! I highly recommend them!