US Post Office

Always a line and understaffed. Eleven people and one staff member up front. Typical here. Customers aren’t happy, that’s for sure.

Went to this location recently (because it’s close to my current job) to mail a package. EVERYONE in here was pissed: Customers and workers alike. Everyone, that is, except for the sweet lady behind me and, of course, myself. She even said to me, «My goodness! People just aren’t very happy in here today at all!»
Had a weird exchange with one of the workers, then got out of there as soon as I could. Thankfully I live no where close to this location, so I will NOT be back.

This USPS needs to improve its customer service. I go the this store to pick up my package and there’s a line of people waiting. It took me 10 minutes to pick up a small package.

Bruce is an A-​Hole! This guy is ALWAYS rude so avoid him at all costs or be prepared to deal with someone who hates their job and takes it out on customers. No one else made you fill out the job offer so don’t take it out on anyone else! The Asian lady has never given me issues or any other employee for that matter, just this guy.

It’s nice

Going to the post office can be meh, but this location is the nicest post office I have ever been to. I had a good experience here. Staffs were so friendly and helpful. There were so many people in line and staffs worked very fast and productive.
I always do priority mails and it is fast and trustable. The staff helped me doing it and recommended what I should do. They got me a smile :)

Go to somewhere else… this place is horrible !! I was talking to lady about my package that hasnt been delivered and no updates online. She walked off while i was talking

«We don’t go there.»
That commercial for FedEx was recorded in the early 1980s in Brooklyn, New York. The Post Office hasn’t changed since. This branch is an example of that.
Where to start?
Pricing:
Cheaper than UPS and FedEx, but the price differential isn’t that much and it’s probably worth the difference.
Safety of Shipping:
This is a USPS thing, not just at this branch – but I feel like there’s some magical machine at each post office, mysteriously behind the counter, where they hit your package with a sledgehammer, just to make sure you packed it right.
Service:
The employees, of course, act like they’re doing you a favor. Additionally, they are incredibly arrogant, as if the post office and government will collapse if they weren’t there, giving you the shitty service they’re giving you today. Oh, the line is out the door? Ah, who cares. We’re the POST OFFICE! At (actually, before) closing time, the employees seem to pack up and leave faster than a call girl leaves Salt Lake. Oh yeah – and seeing someone smiling and enjoying their job at the post office is like spotting a rare white elk.
They must have amazing job security. I wonder what they would have to do to get fired. (Going postal, perhaps? Haha. Sorry, couldn’t resist.)
The United States Post Office is a case study that perfectly illustrates why governments shouldn’t run businesses.
Oh, and one last thing: USPS, welcome to my s**t list.

Absolutely the worst service i have experienced in my life with the post office. The manager of this establishment is completely rude and does not have any respect for your time or your money. I ordered a PO box on line in December of 2012. True I made a mistake while ordering it and in January went to the Manager to correct this. He fixed the problem temporarily and in March i was having trouble with mail delivery for this PO box once again. It was ridiculous. I ended up having to pay for my box TWICE. i went back and after i paid twice to find that my PO box had its keys changed and that my money was applied for another box. On my last trip to attempt to correct this he had me wait TWO HOURS to correct mistakes he made without any apology. It was absolutely maddening. When i renew I will be going to another post office that is five miles further away just so i don’t have to deal with some of the incompetent staff again.
They cannot support on line purchase for the post office and anytime there is a problem the first question they ask is «what did YOU do wrong.» One star is far too much for this office.
I will be spending my day off this week to file a formal complaint with the postmaster of carrollton. One of the employees that tried to help personally asked me to complain to the managers supervising postmaster because he is always rude. If employees are asking you to report the manager then i think there might be a problem!!!
completely unorganized!

I was dropping off a package that was pre-​labeled!
I usually just drop them in the box in the lobby but there was a sign that said I had to drop it off at the counter. I walked over to the lady @ the register to ask if I could just leave it with her then since it was pre-​labeled and paid for or if I had to wait in line.
She looked at me so I started to ask her and half way thru she motions the next person in line to come over and left me talking. I was like is that a yes get in line? She didn’t reply! I proceeded to get in line and unfortunately got her, I was furious at this point. I showed her the box, it seems she spoke little english as the previous customers nor I could understand her, and she just took the box from me with no eye contact or anything. So rude!!! I will never come this location again!!!

Friendly longtime staff. I miss the machine that dispensed stamps… more b/​c the change was given in gold dollars and those are GREAT for tooth fairy money!