Talents Athletic Center

To be clear, I was never able to make it, but based on my experience before I got there, I will never go.
1) Look at the website. I wanted to get private lessons. Bob is the coach. Who is Bob? Pull a bio, you get store hours. I assume Bob has no level of experience to share?
2) Again, look at the website, No photos? Customers want to see what they are booking and it is not an aged dump so I assume the business is embarrassed over the condition of the facility?
3) I tried to book the Batting Cages. Half way through the process, the page malfunctioned when entering my credit card. When I went to re-​enter, it took away the time. So I called to reserve by phone since the website is useless. Very friendly staff apologized and took my reservation. Then only AFTER when I asked her to make sure my 4pm slot was not given away to the next person on-​line, she realized an entire party booked the afternoon and NO slots were available. Had I not pressed, I would have driven 40 minutes only to be turned away.
4) When I asked for another nearby Batting Cages, she said there were none. Again when I pressed to ask someone else, she came back and said there was another one in Gardnerville but did not know the name. One would think someone working at a Batting Cage would know of their competition or at least know to help customers
Based on the lack of attention to detail, no concern for customer service, and no business sense, 1 Star. If the above doesn’t matter to you, you may like them. But for me, I will never know because I will never go.

Beware! Here is why:
We decided to sign my son up to play indoor soccer. We knew that indoor soccer is aggressive as we have an older daughter who played for several years in a different state. The referees where we used to play may have missed some calls, however never was a player left on the field when they were down and injured. Tonight my son was shoved by a straight arm push into the boards. No call was made even when my son did not get up. The parents, coach and players were all screaming at the referee that a player was down and still the referee ignored the fact that a player was not getting up.
When the opposing team’s goal keeper finally got the referee’s attention, the referee finally stopped the play to check on the player. When my son still was not able to get up unassisted, our coach was called over to help him off the field. This athletic center was ill equipped to handle injuries even though this is a contact sport. Their first aid kit did not contain ice packs to provide basic first aid. This is not the first occurrence with poor game management and refereeing by the assigned official. Having been involved with soccer for many years and having a husband who is a certified referee this brings up the question of what level of proficiency the officials associated with this establishment actually possess?