I’ve been using this company for awhile now and unfortunately for the past 2 transactions this year alone is pretty bothersome. Early this year it took more than 2 months to deliver the box and gave them the benefit of the doubt due to the Manila port congestion caused by Erap. Sent another one last June 20, 2015 but was informed that the box left on July 02, 2015 only. Today is Aug. 28, 2015 and still no sight of it yet. I was told that the ship re-routed to HK instead of Singapore and it only arrived Manila Port on Aug. 11, 2015… more than 2 weeks at the port. no update. I’m now having second thought of using them again.
Wendy A.
Évaluation du lieu : 5 Carlsbad, CA
For those earlier pictures with damages on the boxes. I share your sentiment and I am sorry this happen to your boxes. Please remember to use ONLYIMEREXBOXES when shipping your items because they are a lot STRONGERQUALITY than the others, Can carry up to 220 lbs. The POORQUALITY which are NOTIMEREX boxes has a tendency of breaking down hence the tear on the sides which a lot of times items a falling out of the boxes. when they are out for distribution in the Phils. Imerex Staff in Carson strapped them securely before loading them to Container to the Phils. When they arrived and unload these heavy boxes in IMEREX Manila Warehouse, they needed to be taped before they are delivered to the Receiver.. I havent had any problems with them.
Mye Laurence O.
Évaluation du lieu : 1 Winchester, CA
Im not sure if i want to send box for my family in the philippines cause one of my friend sent from this carrier was already opened and taped.
Mark Gibson S.
Évaluation du lieu : 5 Carson, CA
a reliable freight forwarding, door to door cargo to Philippines!!! Good transaction, great costumer service.