Kristen Lee, OD

The worst!
I called to make an appointment over two months ago and had issues. I rescheduled my appointment and had to cancel, they called me every week until i rescheduled. I get there and wait almost 45 mins and when I actually see dr. Lee she didn’t continue with my eye exam because I couldn’t tell her what brand of contacts I use and she expected me to come back after she «fits» me for contacts to «check» and make sure I don’t have any contact issues or allergies although I’ve been wearing contacts for 20 years. It’s not professional to have to come back to get a contact prescription. They’re just trying to get more money out of my insurance provider. The other optometrist was rude and was talking to me in a slow manner like I have a learning disability. The worst!

All I can honestly say is bad customer service and support. If you’re looking for it, give this establishment a try. I assure you, you won’t be satisfied.

Dr. Lee and the office staff was great and friendly!
Eye exam took less than an hour to go from checking in to picking out glasses.
This was actually my first time seeing an optometrist and Dr. Lee made the experience easy, relaxed and enjoyable. I couldn’t wait to pick out my glasses.
There’s an entire wall of glasses to choose from and many different styles. I ended up going back to the same pair after checking out a few other options, Marc by Marc Jacobs frames.
To top it off they had this woman, whom obviously was a style expert, give me all the details of what was going to be covered by my insurance and easily explained my costs.
I was told they’d be ready in a week, even though the following week was Thanksgiving, they called me and told me glasses were ready exactly in 7 days. So I was ready to show off my new glasses to the family!
Thanks once again to Dr. Kristen Lee and her office staff for providing me with great service and a great deal on these frames!

Very friendly outstanding customer service Dr. Kristen Lee wonderful person and very helpful I have no bad comments to say about this place or people during my visit

My experience was pleasant. I picked this place on a whim, and my experience was great! Fast, attentive and friendly staff, great optometrist. I was in and out within 30 minutes with all my needs met and exceeded. I will be back

Not a friendly place, the reason why is the receptionist was just about business not being friendly, not a smile on their faces. They also charged me $ 8.00 just to put a very small screw. it’s free in a lot of place

I really appreciated the amazing services I’ve received from both Dr. Salamance and the rest of the staff at this office. Out of having corrected vision for 15+ years this is the best optometrist I’ve ever been to (and I have had 2 prior to coming here). They were so attentive to detail and provided thourough explanations with the examination/​procedures, I will definitely be coming back for my future visits.

If you are in need of getting your eyes examined or contact lenses in the city of Carson, then look no further than the Optometrist office of Dr. Robert S. Reiner and Dr. Kristen Lee. I received an eye consultation from Dr. Lee and she along with her staff are excellent when it comes to customer service. I had my eyes checked by Dr. Lee and she was very nice and friendly, I felt comfortable right away, especially since I had to look her in the eye… get it?.. because I had an eye exam?! There was a wide selection of glasses to choose from as well as sunglasses, which was what I was getting. I picked a pair of Prada frames that would fit my prescription lenses perfectly. The office is conveniently located between Carson and Avalon in the Ralph’s shopping center, parking is plentiful, and close to the 405 freeway. I especially appreciate the size of the place, it isn’t too large where you would get lost amongst all the eye-​wear, there are just enough seats to sit down while you wait. So if you are in the Carson area, don’t let your eyes deceive you, look for the «Optometrist» sign above the front door and you will surely see things clearly!

I’ve been coming to Dr Lee for the past year
she’s got the experience to handle my complicated eyes and has really helped me out a lot
Her bedside manner is calm cool and collected. Her exams are thorough and she really spends time addressing all of my concerns
Definitely check her out. you won’t regret it