Lynn Coates, MD

Great physician!!! Wonderful, thorough, professional!!! Been going to her off and on for a while, and she is easy to talk to, an excellent communicator, and a knowledgeable doctor. So sad she is retiring soon.

Just had a horrible experience with Dr. Coates my appointment was at 10 and I didn’t get put into a room until 11:15 and didn’t see the doctor until 11:40 I work for a doctor and understand they get backed up but to wait that long was ridiculous she was literally in and out in less than 5 minutes. All she said was I had a sinus infection and told me take over the counter medication for my cough and I told the doctor I worked for about my visit and they did a strep test on me which she didn’t even do and it came out positive. I’m so furious and plan on changing doctors as soon as possible. If I could give zero stars I would but that’s not an option.

I really like this doctor! I don’t wait very long to see her at all. I know ppl had problems with wait time but I’m usually called in to the exam room right away. Also, she is very willing to give you referrals for specialists which I find to be a big issue. The referrals are a major plus for me so I will keep seeing her. Also, I think she is nice. not necessarily warm but I think she knows her stuff so that’s good enough for me!

I really wanted to like this place and Dr. Coates. I was referred to her by a friend who saw her once (when her doctor was out), but I’m a cancer survivor and I am cautious (more cautious than I was before I found out about the cancer).
My first appointment with Dr. Coates was ok. The office was nothing special (kinda dated), but it wasn’t off-​putting. The doctor was pleasant enough. She was quick and to the point (which I don’t mind), but maybe she’s trying to be too quick. We did a run down of my prescribed medications. She asked questions, and I answered them. Her conversation was good. She did a quick touch here touch there exam (and this is where the first red flag went up). Knowing that I am a breast cancer survivor (questions asked and answered), she asked me to raise my size «G» bra and she felt my breast quickly (while the bra was pressing down from the top). I found that experience odd, but she scheduled me for a physical so I thought she may be more thorough later.
When I went to fill my prescription (half a tablet once a day), the pharmacist gave me a capsule (one capsule once a day — that’s 2x the amount that I am supposed to take). When I questioned the pharmacist and told her the dosage was incorrect, she showed me Dr. Coates prescription and stated that it was the doctor’s fault not theirs. Thank God I’m a person who pays attention to the details. This could have been traumatic if I was a person who just trusted that the doctor knew what she was doing.
On my second appointment (the physical), I sat in the waiting area FOR EVER. When they finally called me in, they took me to a room where someone else was already waiting (oops). They put me is an empty room and when the doctor came in she was rushed. I was fully clothed (undergarments, dress, and sweater). Dr. Coates did a rush breast exam (including arm pits) OVER MY CLOTHES and stated, «No lumps here.» Seriously, I’m a breast cancer survivor — how can you tell what’s going on under all the cotton and the under-​wire bra and stuff? I was shocked and disappointed. Like I said I WANTED to like her.
Needless to say, there will be no more appointments with Dr. Coates (I can’t risk it).

They take appointments but somehow there is still a minimum 45min to 1 hour wait each time. I have tried arriving early and still the same. They really need to work on the efficiency problems.

I was referred to Dr. Coates by a friend. When I seen her for my Physical, she came in and I literally felt like I was at fast food restaurant. She went through my physical so quick that I couldn’t even believe what was happening. When I made a comment to her about her going so fast, she responded that she was very busy and had 7 physicals that day. Like how is that my fault as your patient?! That is not my problem, nor is that something that you should have told me. That is between you and your staff, and should have been handled better. I gave her the benefit of the doubt, since she was a referral, but on another note, I had to have an Ultra Sound, and they took over 3 weeks to give me the results, which were not good results. When she called me, she was cold, unsympathetic, and wouldn’t let me get a word in when I was trying to ask her questions.
You don’t have to be all sweet and candy-​like, but come on, at least have a little tact and bedside manner when you are calling a patient at 6pm on a Thursday night to give them any news, but especially disturbing news. Needless to say, she passed me on to her assistant, which she took days to return my call, and I finally had to end up getting an new primary care doctor. Here’s my thing, if I can’t trust you as my physician, if I can’t trust that you have my best interest at heart, and are going to do your absolute best to make sure you help me in the best possible way; then there is no point of me having you as my physician. I don’t care how busy you are, how many patients you are overbooked with, etc. When it comes to our time, I should not feel like I am being super rushed and that my concerns and ailments aren’t important. I don’t trust Dr. Coates, nor do I feel like she cares at all about me, and therefore I had to choose another doctor, who has the time, patience, and sincerity to care for me as a patient, and not just a $ sign. I am very disappointed and would never recommend her to my family or friends.

Dr Lynn Coates has been my primary doctor for over 10 years. She is very helpful, patient, and knowledgeable. There is never any trouble making appointments. I can usually get in to see her within a day or two, if it’s not an emergency. Her office is just off the freeway and easy to find. The staff is friendly and courteous.
I recommend her to everyone.