Midas

The lady manager (I think her name is Cherly) and the men working here are awesome, honest and reliable! thank you for helping with my 2007 nissan versa and now my new c250 mercedes. Awesome work!

Usually, I like doing my own repairs on my cars but lately I just been so lazy. Dealerships charge a huge amount of money just to inspect my vehicle, while providing horrible service.
Here at this Carson Midas is a different story. I’ve had from minor to major services here. All while receiving some of the best customer service. They will work with your budget and always have great discounts and coupons.
I definitely recommend this place.

This midas is awesome I came in because my check engine light turned on and they had me up and running in no time. love the GM Kathy she helped save money and she knows what she is doing.

I brought my Volskwagon Jetta in to get a tune up and to see why my check engine light was on, and they did the tune up and also let me know that my map sensor needed replacing because that was why the light was coming on. We allowed them to replace the sensor than they said that another part had to be replaced. So we paid them and left. A couple of days later the light comes on and we bring it in and they supposedly fixed the issue. A couple of days after that it came on AGAIN! and this time it was a «different problem.» They were rude and did not want to fix it, but after I basically begged them they finally agreed to fix it. Once again the light came on and we brought it in today and they told us there was nothing they could do for us that we had to take it to the dealership. Feeling hopeless is not a great feeling.
Their customer service was poor, and they will not fix your vehicle problems. I WILL NOT BE RETURNING TO MIDAS EVER AGAIN.

I came here with a 25 $ coupon for and oil change and left paying 42 $. The lady at the front pretty much forced me to get «high mileage oil» which was supposedly going to save me on gas. Come to find out from my dads mechanic friend that «high mileage oil» is all bull crap which was not needed for my type of car and there’s really no difference. I hate when mechanics try to jip off girls.
P. s. I had an appointment at 1 for an oil change, so I got there at 1 and the lady tells me to come back in 45 mins because her guys were at lunch. Ummmm do you think I have all the time in the day, she should of been more organized and made my appointment later on.
So unprofessional. I won’t be back.

Brought my Audi Q7 yesterday for rear break pad and rotor install. They did my front brakes so everything should be all right. Nope, they wrote me up for check-​up, kept my car for an hour and then they told me the break calipers need special tools to retract. I told them that Audi owners do their replacements on their own but they won’t listen. «I wouldn’t touch it, I don’t want to break anything!» Says one guy. I asked to him to watch the internet video on how to do it but he refused. We’ll maybe it’s a blessing in disguise. They could’ve broken my car because they lost the clip to my brake fluid container cover. You can call me if you find it, it’s a white piece of plastic. What kind of named business doesn’t keep a master list of what car they can and cannot service. For an analogy, America’s tire has a database of cars and tires that would fit. They should also have a list of cars that brakes they can service. In the future, cars would be all electronic, I guess their business or maybe the tech. will be going out of business soon if they couldn’t keep up or this incompetent. On the other hand, I went to Midas Lomita and spoke to Chris. They were knowledgeable and knew beforehand that they could service my car as expected. Since it was late (because Midas carson kept my car), he gave me a next day-​appointment. I brought it the next day and it was done in an hour, no fuss or dilly-​dallying. They also charged me $ 30 less than Midas carson would have charged me. For the techs at Midas carson, here’s the video for your future reference.

I had a horrible experience at this location when taking my truck in for a catalytic converter. First they wanted to charge me $ 30 just to get an estimate the guys were very unprofessional and their prices were way higher than other automotive places I tried.

Best Place to get ANYTHING fixed quickly and affordably. The shop is right next to my business so they have helped me out countless times with my truck and any patrons we have at our business who need help I feel perfectly fine suggesting them to this Midas. They won’t overcharge by any means and they’ll get ya up and running again in no time, everything from electrical to mechanical to tires! rare to find a good shop around here so I appreciate this gem even more.

This place is awesome! I brought my car in to get my front brakes done. Everybody there is really friendly. I was very satisfied with the job done on my car. GOOD JOB MIDAS!

This is a long overdue review. I have been coming here since I moved to Southern California in 2006 and even though I moved from Torrance to Whittier I still use them as I have not found another shop (yes, even a closer Midas shop) that I can trust as much as I trust these guys. Paul and the manager Kathy sure know their stuff about cars and they never recommend that you take care of something that doesn’t need to be taken care of. They’ve always been up front with me and they’re the main reason my car is still rolling after all these miles I have on it (I keep current on the maintenance they recommend). Come check them out!

I drive an 04 Honda Odyssey that needed to have the brakes done. The price at the dealer was ridiculous so I started shopping around and discovered that Midas offers a LIFETIME warranty on brake pads. That’s more than the dealer offered so I called and talked to Kathy (I believe she is the general manager). She was very pleasant and gave me a good quote. I brought my van in for service the following saturday at 8am and was really surprised to see that there were several people waiting ahead of me! Yeah, at 8am… on saturday morning… that kinda says something about this place in my opinion.
Once I got to the counter, I was helped by a guy named Paul. He was very helpful and broke down all the charges and gave me a few options and recommendations. Never tried to push me into doing that or that, just laid out the facts and let me decide. That’s the kind of customer service that I like.
Two hours later, my van was ready to go… no hassles, no problems. BONUS: I wasn’t aware of the coupons that they offer online, but they gave me the discount anyway! Great service, very happy.
I should mention that the lifetime warranty for the brakes is for the parts, not the service… still more than the dealer offered…

Finally, an auto shop that is worth my money and loyalty! I had my oil change about a month ago and Paul was awesome! He was friendly and helpful beyond means! He asked a lot of questions about my car and explained their procedures of keeping the car history of all their clients. The oil change was going to be 45 minutes to an hour so I called my mom and treated her to breakfast! They finished the oil change right when I got my food, which was super awesome! I wished I brought my car here from day 1 because my car would have been in such better care!
I found that the customer service here is so consistent! Kathy, the manager delivers world class customer service, she is kind and has helped my mom with her Honda countless times! Two stars does not do this business justice! Give this Midas a chance, they will take care of you!

Stay away from this place, I went in to have a new cat welded onto the exhaust pipe because the rear cat and exhaust is one piece, so to change it out you have to cut out the old cat and weld the new one in. So I go in and ask if they can take care of this for me, the guy, I forgot what his name was but i wish I knew it because he is one of the big reasons why you should stay away from this place. Anyways, after about 20 minutes of questioning me as to why I want the cat changed out and the vehicle doesn’t ave many miles it shouldn’t need one and how he doesn’t understand how it can need a new one, he says that his guys can weld it together and it is about an hours worth of labor, he charged me like 80 bucks and I left. he calls me four hours later saying it is done and i can come pick it up, I get it back to the car and install it, and it is of by a whole inch, I call him take it back to them and let them know its off, and showed them how to make it line up, he says okay it will be another hour, by this time it was already late so i told him I would pick it up in the morning. I pick it up the next day install it on the vehicle again and it does not line up again, at this point I’m frustrated with them, I take it back and let them know that it is still off, I was like you know what, cut it into two pieces, I will take it back to the car, bolt it up, mark lines on it and bring it back so this time you can’t F it up. Do that bring it back, sit there and wait for it to be done, the mechanic is sitting there welding it together while he is talking on the phone and i am like WTF! no wonder why they cant get it right. Then I am putting it into the car to take it back and install it and the douche bag guy from the counter comes out and says, hopefully you got it right this time. I wanted to punch him in the face, but i was able to hold my ghetto side in and just leave! haha. But everything worked out that time, but I will never go back to this place again!
Would give them half a star if I could!
P.S just in case you guys were wondering why I didn’t just bring the car in and have them do it, it is a C.N.G compressed Natural Gas vehicle and they were scared they were gonna blow themselves up, and after watching the mechanic work, I’m kind of glad they refused to do it on the vehicle, they probably would have taken out that whole little plaza if they screwed up.

I went here to get my brake pads replaced, per this Midas location’s recommendation. A month afterwards, I took my car into my dealership’s service department because there was a rotational clunk sound. They diagnosed it just to find out that Midas hadn’t properly reattached my wheel after replacing the brake pads… it was so loose that the technician could loosen the caps on my wheel with his bare hands. My wheel could have fallen off while driving… Thanks Midas Carson!

Review based on a brake change.
I had stopped by the honda service center and asked about a quote/​appt for a brake change and was quoted about 250. (The guy seemed pretty disinterested and minimally interested in helping except for doing the bare minimum). I had a small discount, but decided to check with the local midas’ and first called the harbor city one. He was pretty helpful but it was later in the day by that point. I looked up online at midas for some possible coupons/​promotions and noticed a different one for the carson location and called the next morning. Both had a similar 10 off ¹⁰⁰⁄₂₀ off ²⁰⁰⁄₃₀ off 300. Kathy (I believe) was very polite and friendly and said the shop specific promo I saw would take it down another 50 or so to about 120 for front pad replacement (not including resurfacing I believe). I stopped by and everyone was pretty helpful and friendly. No one snapped at me for taking a peek at the car with all the wheels off and they explained how thin the pad was, showed me the other parts etc… the resurfacing, clearning, realigning back tire shoe/​pad totalled about 250 which seemed reasonable enough to get all that taken care of.
Driving out of there, the squealing/​grinding was the breaks were gone and thus far– things look good and fixed.
Just wanted to add a review to bump up the rating since I think I had a pretty fair and solid experience with them. Kathy didnt make me print out the online coupons, so if you can show from your phone or mention, they’ll likely be able to just scan the coupons that they have going on at the time. (save some trees/​ink and your time)
fyi– they did ‘charge’ ~25 or so for the inspection fee but since I was 99.9% sure I needed at least the pads replaced. didnt care. They waive it if they do any work/​replacement. Not sure if it would have been covered by one of the free brake inspection coupons… but a moot point

Review based on basic oil change. Thumbs up on the coupon for oil change. Good customer service from Paul. The only down fall is the waiting period during the weekends, be prepare to wait for hours. Suggestion drop car off and call ahead before picking up your vehicle. Overall not bad experience for an oil change.

A few months ago I needed new shocks on the rear. Called a couple of places for quotes and everyone was quoting about $ 170 plus labor for the pair. This Midas said though that if I brought in my own, they would install them. The price was good. I also had an oil change coupon so, I presented that and had that done too.
This shocks took about 2 hours. They finished the shocks and then started draining the oil. They told me that they don’t stock oil filters for my Mazda 5. They had to run out and buy it and charged me an extra $ 15.00. Wouldn’t honor the oil change coupon. They were deeply offended when I suggested that they check their stock before starting work on the cars so as to give the customer a fair estimate before starting the work on the car.
Got $ 17.95 oil change and tire rotation coupon for midas from Albertsons and tried to redeem it at the same Midas. I called first to make sure that they had an oil filter for the car. The associate put me on hold to check and came back on and said «No man, we don’t have those.» I asked if it was something that they could get and still honor the price on the coupon. He said that it would be an extra $ 10.00.
Call before you go, otherwise, their coupons are useless.

Don’t waste your money with this location. The parts are guaranteed but their labor is not. I had to take my wife’s car back a week after they replaced the brakes on her car because they were squeaking. They made the necessary adjustments but cost me $ 25 per brake. I was not happy to find out that the labor was not guaranteed. I won’t ever go back.

sitting here waiting for oil change to be done so far they all have been nice and mechanic kept me updated
Happy !

First off I would like to say that the staff here is very nice, regardless of whether or not they are pulling a fast one on you.
Here was my experience today:
About 2 months ago I was at the Mitsubishi dealer having a routine service done. On the final print out they list everything from their inspection and they listed the brake pads at ³⁄₁₆ and the brake fluid as «low». Thats pretty standard for needing your brakes worked on soon, so I noted it and planned to have the work done at a later date.
Come today… I head over to Midas in the morning and talk to the guy. I tell him about what the dealer inspection said and that I just wanted those two things serviced. I had brought my own brake pads in as I prefer a certain brand/​material so I had those ready to go as well. He said that they have to do the typical inspection regardless of me having the dealer information before hand. I said thats fine, thinking to myself «good they can double check how bad it actually is.»
4 hours later I come back to pick my car up. Service done and ready to go, the guy comes in and says «yeah funny thing is your old pads still have half their life! Oh and the brake fluid was fine and in great shape! Still clear!» I say «Seriously? the dealer is pretty dumb… wow.» «Yeah…they do that to just get your money. Tell you its bad and do the work even if its good. Ok your total for pads and fluid is…»
So you are ripping on dealers when you inspected my car, found everything to be fine, and serviced it anyways? Isn’t that what you were just saying dealers do and why I shouldn’t go there?
I’m not the type who throws massive fits in public. I paid for the work they did and moved on with my life. Its a lesson learned with this Midas and their view of customers vs the bottom line. I wont be going back there ever again and I hope my experience will help you make a better decision than I did.