Zaxby’s

I stop in here at least once a week to pick up a fried chicken house «zalad». The customer service is typically great — and the food orders are processed quickly. I typically use the drive-​through unless it’s really backed up, and if that’s the case, then I’ll run in to get my to-​go order, which happens occasionally because I’m usually there during the lunch rush. 9 times out of 10 I have no issue at this Zaxbys. Every once in awhile something will happen like the drive through forgets to put my salad dressing in my bag, etc, but that’s a typical mistake that happens at any fast-​food restaurant, and is why I’ve giving 4 instead of 5 stars. They handle specialty orders well too — always repeating the order back to me to ensure that it’s done accurately.

I like Zaxby’s chicken better than those other places but Zaxby’s needs to visit ChickflA and learn about CUSTOMER SERVICE and not be so rude. Shea was the cashier on duty tonight and may have said 8 words to me.
My fries were cold. My chicken was over cooked. My slaw was rancid. And they charged me 25 fricken cents for more sauce.

Maybe it’s crummy because it’s the 4^th of July, but the fries were over cooked and barely warm. The grilled chicken sandwich was smothered in sauce. The shake was served mostly melted.
My friend’s chicken was too salty.
All in all, I wouldn’t stop here again. Except to use the bathrooms… They were clean.

I wish they had better wings. I love wings and if you do the right you will be busy. I guess I am just not impressed at the quality of the food. Also got some white cheddar bites and they are clearly made with mozzarella cheese. Is that not false advertisement. I rarely go to zaxbys. But I will stick with the fingers.

Before today I never tried the grilled chicken here. I tried today and it’s very good. It is a fast food restaurant and as such you get fast food. However for me the service was good and the food was good so I would recommend this restaurant if fast food chicken is what you are looking for.

I’m tired of the manager’s rudeness. I asked if I could get all drums on the Wings & Things and OMG what an attitude.
And why not all drums? Don’t tell me it «messes up the count». Do whatever it takes to make the customer happy! I won’t be back.