This location appears to be in a state of neglect by it’s owner. Service is very inconsistent. Not unfriendly, just slow and incompetent. As if the store is running understaffed and without any management much of the time. The food is consistently pizza hut quality, whatever that may mean to you. Lack of decent competition and perhaps the brand recognition are the main things this store has going for it.
John B.
Évaluation du lieu : 2 Carthage, MO
Disappointed again at lunch. Every time we go there for lunch buffet. There isn’t much on the buffet. Place is nearly empty when we get there and the pizza looks like it’s been there for a while. No pizzas are made until all the ones that are left are gone. And I had to request more pizza to be made. So. The 40 minutes we were there right after 12. 15 – 20 minutes was waiting on them to bring more pizza. And by then there are more people there. And then the 2 pizzas brought up are gone in 30 seconds like its vultures. The manager needs to work on their scheduling of getting pizza on the buffet continuously. Not make more only once the ones that are picked over are gone. It seems to get worse every time. Maybe that’s why it’s empty right at 12.
Kristin S.
Évaluation du lieu : 1 Linn Grove, IA
Extremely slow service. No ice in beverage, when asked for ice we got it but no refills. Had to wait nearly an hour for food, then again for utensils. Order was wrong when it finally arrived. We were one of the only table of guests present at the time… now I understand why.
Meg A.
Évaluation du lieu : 4 New Orleans, LA
Good food + great employees = best chain restaurant I’ve ever been to! I can’t rave enough about the employees at this Pizza Hut. They were super helpful and friendly. The let me know about recent changes to the menu and made sure to wish me a good night. The pizza was good for Pizza Hut but the customer service was stellar!