Sally Cox – State Farm Insurance Agent

Sally and her staff have insured our family needs for many years; home, life and auto policies. Why? Because they provide great service, by knowledgeable staff, and they offer competitive pricing.
When we need them, they respond quickly. That’s insurance. That’s peace of mind.

My wife and I have been State Farm customers for more than thirty years. We’ve been with Sally Cox most of that time. We have both home and auto insurance with them.
Sure we’ve had issues (such as their computer systems assuming my wife was at fault after she was hit by an driver who provided false insurance information). The police noted the other driver caused the accident. We were not happy with the fiasco.
But that’s the difference that a personal relationship with the insurance agent can make. Sally Cox went to bat for us and got things corrected. She also worked with us to be certain that our coverage is what we wanted and needed. The result was a SUBSTANTIAL drop in the cost of our premiums.
We highly recommend State Farm and Sally Cox and her staff.

I was a loyal State Farm customer for 13 years. I was treated incredibly rudely by Patty who works in Sally Cox’s office, told that I was not allowed to speak with the agent, and called a bad driver (I’ve had two tickets and three traffic stops, EVER).
Everything changed apparently when I made a claim two years ago after my car was hit while legally parked in a business parking lot. State Farm paid ~$ 600 for this claim, and ~$ 700 for another claim when another driver was at fault and cracked my bumper.
I was told the «losses» in combination with my driving record (two 5 over tickets over ten years ago, and a 5 over ticket in a speed trap that did not put points on my license) made it so that I was a «high risk» driver, thus justifying the hike in rates (over $ 30 per month).
I switched to progressive and am now paying at least $ 30 less per month than I was initially with State Farm with the same coverages and same deductibles.
DO NOT USE SALLY COX’s OFFICE!!!

We have had been loyal customers for 25 years insuring both our homes and cars. We had never made a claim until we had recent roof damage from hail. Pictures of the damage on our roof were consistent with our neighbors on all sides. From the minute we called State Farm they were rude and made us feel like we were being dishonest. While our neighbors had no problem, State Farm denied our claims… even though the pictures clearly show the damage. Needless to say, we will be canceling. We just always assumed we were with a good company. Look elsewhere!