Carl’s Jr

Best fast-​food burgers in town! Only been through the drive-​thru, but service was fast!

If I could give this place zero stars I would. Ridiculously slow, wrong order, and we asked them to bring our order outside specifically but apparently that’s too difficult of a concept. The only thing worse than the service was the people in line in front and behind us. $ 42 order… Who orders that much at Carl’s Jr at 1pm? Behind us couldn’t read the prices on the menu. Don’t come here, it’s awful.

Horrible horrible horrible!!! My husband and I went in for a quick breakfast and we were the only ones in the restaurant. We were greeted by an older employee who was very nice and even offered us 10% off our meal. When I realized my egg was raw in the middle of my sandwich, I took it back up to show and exchange it when things took a turn for the worse. The rude manager (who was a young jerk) asked me «what is this problem»? then started arguing with me that is was «cheese» =(gross…it was not cheese! I asked for a different sandwich then I had to pay for it. Then the new sandwich was cold and soggy. My husband then Went up to get our money back and the manager was extremely rude. I will never give Carl’s Jr my business ever again. Their food isn’t as good as it used to be anyway.

Always having good service here the management team at night is the best hes always making everyone laugh and handles drive thru and lobby alone my wait time was average about 4minutes id recommend this place to everyone despite the bad reviews

Good– I came here for lunch and it was my first time at a carls jr. The day before, I had seen the nice buns commercial, so I thought I would give it a try. I walked in and was greeted fairly quickly. I said it was my first time and I asked for sine recommendations and the lady was helpful. I ended up choosing the original burger. My first bite was great, the burgers have this char on them that tastes like a home cookout. I didn’t really notice the bun cuz it’s wrapped in a paper. I just didn’t like the super thick cut onions which made it difficult to eat.

Went to the drive thru on our way to Tucson. It was about 9 am, the guy could NOT get our order right! We had to repeat like 4 – 5 times, then when we got to the window he still had it wrong. Terrible.

If they could get some people that could understand english a bit better I think this could be a much nicer place. Some days you go in things are ok and no probelms. other times you can’t get anyone to help and the cooks in the back will just stare at you like they are mad that you are making them do somthing.

I wish I could say something about the food served here, but unfortunately, I was never served food.
I walked in one afternoon and it was deader than disco. A cashier was counting money in a drawer, and a large amount of cash was visible. A cook was bumbling around in the kitchen area, moving things around and doing busy work. I stood at the counter for a good five minutes while the counting was occurring, not wanting to speak and possibly mess up this accounting operation. However, when the lady was done, she looked up at me, then turned and started doing other things.
I just walked out at this point.
Oh, and their customer service infrastructure is broken too — I submitted a web form telling about my experience and never heard anything back. Maybe they should bring back Carl’s Sr – Junior doesn’t seem to be up to the task.