A to Z Pediatrics

Terrible customer service. The medical staff is okay but we transferred to a new pediatrician after just a couple of experiences with the office staff. Even obtaining your own child’s records feels punitive and like they are doing you a favor. For $ 15.

We found A to Z after relocated from Georgia to Illinois. I have not been let down yet! Dr. McGranahan is by far our favorite and now they have a new patient portal!

I am such a huge fan of A to Z! After doing a lot of research online and asking friends, I chose A to Z Pediatrics for my daughter after our insurance changed and we had to leave her doctor of over a year and the practice that I had been going to basically all of my life. It was a hard thing to do, leaving a family practice I knew and trusted for a doctor I had only heard of. But I went for it, and I am SO glad I did. Every time I leave A to Z I kick myself for not having taken my daughter to a pediatrician all along– especially in those first months of parenthood when you don’t know what the heck is going on.
The waiting room is super kid friendly with an underwater theme. My daughter freaks out in love about the water wall (it’s sort of like a waterfall under glass, but with more bubbles). The entire place is painted with a beachy theme, with lots of bright colors and letters and paintings all over the place. It’s so great. Even the exam rooms have little baskets full of toys to keep my daughter occupied so she isn’t stuck playing with the exam table like at our other doctor.
We see Dr. Wagner and are definitely in love. She’s very easy to talk to and relatable and down to earth. Once, when we had a yucky diaper rash issue, instead of just scheduling an appointment to bring the girl in, she gave us some really great, specific tips to try for 5 days or so. This I loved since at my old doctor’s office they would have just made an appointment for her and one of the Physician’s Assistants, not even the doctor, would have seen her.
Love it.