I rented from this company for a year and upon the renewal period of our lease we ultimately decided not to renew our property manager promised so many things that were not fulfilled ie finishing the fencing so that my dog could stay with us and not resolving serious pest problems. our property manager would Send over a handy man at odd times when we never requested one i literally woke up to him poking around our back yard at 8am unannounced when it was only two young women living there something is not right with that if you ask me. Why could he come unannounced but not when something was actually wrong. I was rented a house with a horrific mold and roach infestation then denied pest service on a regular basis and told that the mold was not there… When it clearly was. I had friends who did contracting who told me the mold was painted over. We had a huge septic problem and our house stunk so bad that we couldn’t live there for days the land lord denied that it was a septic problem so we had to come out of pocket for this to be resolved. I eventually moved out a month before my lease was over and turned responsibility over to my room mates property manager faxed good tenant reviews about me to my new apartment and then when we didn’t renew in May he contacted me asking where the rent was(the lease was over) and then threatened an eviction on my room mate. How can you evict someone whos lease is over ?! I will never deal with them or refer anyone to them this company does not care about their tenants their houses are cheap because so are their services.
Lynn P.
Évaluation du lieu : 1 Orlando, FL
We were never even given a fair chance. Discriminated against. First, we scheduled an apt to view a house with Jonna & on our way there she tells us, another potential renter would see the house at the same time. What?! Not okay. I felt VERY rushed through my showing. However, we loved the house so we decided to apply. This property management company pulls credit reports from at least a year or two ago which is obviously NOT current. My husband had credit issues at least years ago & has since greatly improved his credit. He obtained a second job to supplement his income & pay down debt but that didn’t matter to these people. They didn’t even believe he made the kind of money he did or that he even worked 2 jobs. They didn’t ask to see pay stubs. Who does that? they were trying to use a score that was not his current one. As a result they wanted a double deposit which was a lot of $ up front. Any problem they found not to approve our application, we had proof for but they didn’t want to hear it or let us make our case. They didn’t even ask for our rental history, bank statements, or pay stubs to verify income, nothing. They asked for nothing else. I never rented w/people who didn’t look at the applicant as a whole not just a very old credit score. Even when his credit was bad, we didn’t have this much trouble renting. We’ve also never been asked to pay double deposit. $ 100 application fee down the drain. Tony, it must be hard to believe someone could work 2 jobs & make more $ than you, huh? Like I said, we were never given a fair chance.
Omar N Darice W.
Évaluation du lieu : 1 Maitland, FL
Terrible service! We placed our deposit on a house for rent in Longwood over two weeks ago, with the promise that the the current tenant would be out and the house ready by March 6th, as the ad states. Well, it wasn’t. Our family had to stay in a hotel for two weeks. The night before we were supposed to sign our lease, we did a walk-through of the house(there was a guy painting who let us in) and the house was filthy! Smelled like complete dog! We gave Kenny, the property manager, the benefit of the doubt and assummed he would have it cleaned. Well, he didn’t. And told us that WE could have someone clean it. WHY would we want to move into a dirty house??? Also, the ad stated that there was a screened back porch and included all major appliances. There was no screened back porch and the washer and dryer was gone. Upon calling Kenny, he informed us, in a very RUDE tone, that a washer and dryer are not major appliances — since WHEN?!? If I could rate this company with negative stars, I would! If you decide to do any business with this company, make sure your property manager is NOT Kenny!