Subway

As far as sandwich places are concerned I prefer Jimmy Johns or Firehouse Subs over subway, however I do find myself going here more often. The employees are all mostly friendly and I usually get a discount so only keep going back

I have visited many Subway locations throughout the Denver area, but none worse than store number 23 742 in Castle Pines, CO. While the teenage employees are generally nice, they cannot make up for this poorly run and managed location. It’s really hard to believe that any business can be run so poorly and still stay in business.
For example, my wife and I enjoy their meatball sandwiches. Between 25 and 30 percent of the time, they’re out of meatballs by 5:00 PM. Okay, maybe Castle Pines is crazy about meatballs. Can someone with some intelligence make adjustments? Evidently not.
Last Wednesday, on the way home from work, I stopped at the Castle Pines Subway. Just when I was about to order, I was told their Internet connection was down and that they could only accept cash. With 5 dollars in my pocket, it was frozen pizza at home.
Tonight, again on my way home from work, I thought I might get lucky this time. No such luck. I’m not kidding about this… I walked in and the young lady behind the counter told me «I’m sorry, we’re out of turkey, and roast beef, and the meats for the cold cut combo.» My order this evening was going to be a turkey sub and a cold cut combo. On top of that, they had only two breads, wheat and Italian.
The manager here is a teenaged kid. I suspect he’s not in charge of ordering product. It’s obvious the owner of this franchise is not concerned about how it’s operated or the satisfaction of his customers. This Subway location needs a new owner. Unless I’m desperate, I will not support this Subway with my money. There are other Subways in Castle Rock that I’ll drive a bit out of my way to patronize.

Believe it or not, they were out of mustard last week when I went in… Unbelievable!

I had never liked to eat at the Subway in Castle Rock until just recently. The employees used to be lifeless and at times rude so I stopped going there. Recently my kids started swim lessons out there and there are very few healthy choices out that way so I reluctantly tried it again. I have gone now for 4 out of 5 Saturdays in the past month and a half. There is an adorable blonde girl who works there and we have seen her 3 times. She is always sunny and helpful and even takes time to make my kids feel welcome. They asked if they could go see «Subway girl» again today. I feel like this store has new management or something because it has been a totally different experience. Keep up the good work Subway and make sure to keep your new wonderful employee! We got her name today and it is Ashton. The store also looked cleaner and just «felt better». I will be a loyal customer if you continue what I have seen lately. :)