Banana Republic Factory Store

So bummed at this Banana Republic outlet. I usually love shopping at the regular store and the Banana outlets in other locations. I always find some great pieces to wear to work, and excellent prices on everything. However, today, I went in with a huge gift card, ready to buy some fall/​winter clothes, and after trying on a bunch, saw a line that was at least fifteen people deep.
I went back to the dressing rooms to ask if they could possibly hold my items while I ran to the restroom, as the line was so long. The girl there was completely snotty with me and rolled her eyes! Are you kidding me? She also made some terrible sighing sounds. Meanwhile, another employee who was there said he would hold the items for me as I would only be gone for a few minutes. After receiving the attitude from the rude salesgirl in the back, I decided to ask the guy for his manager. I was able to talk with the asst manager on duty who was very apologetic. I was just shocked. I have never experienced any rude employees at any Banana Republic in all of my years of shopping with them, until now. Such a shame… I may try again, but I refuse to spend my money when treated terribly from a high school child.

Decent selection, great prices.

I don’t come to this location often but I came in today and found an amazing value for my money. BR is usually pretty pricey and the location closest to me is their regular store and even clearance is pricey. I’ve never been able to buy anything in a factory store because it’s all the stuff they can’t sell which usually aren’t the most attractive designs. I walked into BR today and was blown away by prices and how stylish the majority of the items are! Dressing rooms are very clean and there was a person in the back to help me out. I ended walking out with a basic white t-​shirt for $ 7 which was both comfortable and looks great on me. My only complaint is to keep an eye on what they are charging for your things. My t-​shirt rang up as $ 12 when I saw the sign that said $ 7. The cashier didn’t believe me and I walked back there by myself and I was right the first time. I thought it was funny she didn’t come back with me. Luckily the cashier next to her overheard our convo and knew what I was talking about. The sign was very vague and just said «t-​shirts» not specific at all. Associates are very polite and helpful here and not snooty like the ones at the Colorado Springs location. Overall great selection of items, especially petites! Items are stylish and at fantastic prices.

I would like to thank Kevin the assistant manager at Banana Republic in Castle Rock, CO
I recently bought a necklace and very satisfied with Kevin’s great customer service!
Thank you
Kevin
Much Aloha
Cindy

I like this store and buy a lot of my work clothes from here. However their clothes are somewhat out dated so it can be difficult to find something. Oh btw, NO one will say hi to you from the staff at Banana. They could at least say hello and I would give this store a 4.

Yay for petites!
I love this store and the location.
Always have great sales and lovely clothes.
I am very much a petite person and I love that they carry a great selection of clothes for us short ladies.
My only complaint. The dressing rooms!
I feel that the ladies that work the dressing rooms could do a much better job.
They seem like they are too busy sorting through clothes to help anyone.
I was sitting after I tried my clothes on and waiting for my boyfriend and notice the long line waiting for dressing rooms, since I was sitting for a while I knew which ones were open and were telling people which ones they were.
Some rooms that were finished being used, locked when the door closed behind the person using it and the dressing ladies did not even assist anyone to them.
Just kept saying looks like they are all full. To help one of the ladies in line out, I spoke up and said no this one is open someone just came out. I felt like I was doing their job.
Other then that I always come back for the clothes and the great deals!

I have mixed emotions. While I have never had good service here I have always gotten good deals. If you’re someone who can take care of themselves and enjoy a good deal this place is for you. If you enjoy being acknowledged, spoken to and assisted. Probably not so much. I would also like to note that on this trip I saw a lot of dust bunnies which was rather gross. About to so a survey they gave me and I won’t be giving good marks in the staff/​store cleanliness dept.

I love this store. I always walk out with something. They always have great sales. Last time I went in it was 40 percent off everything… so dangerous. And I love their jewelry here too. The staff is always super friendly. If you are in Castle Rock you have to stop!

I usually find more items for less at the Gap outlet, but the BR store is always my second stop. You can find some pretty good deals here (especially on the chinos), and the staff is usually quite friendly. Rarely have to wait too long for either the fitting room or checkout.

Another wonderful outlet store in Castle Rock. Banana Republic offers up a great look and with the outlet prices that allow me to dress head to toe Banana Republic.
This trip I ended up walking out with a great summer dress for under $ 13.
I can’t wait to come back and find some more treasures.

great looking Banana clothes for a lower price. these clothes aren’t ugly rejects from other stores. when we went, they were having a special on ALL SHORT SLEEVED POLOS for only $ 10. I got him nice, $ 40-​$ 45 polos for $ 10, which i can’t ever get at our store in Idaho for more than a few dollars off reg price. he also got some graphic tees that were 40%-50% off. VERY happy we went!

Banana is my favorite retail store of all time. When you are tall, it’s hard to find pants that offer a perfect fit, that are also long enough.
I must have worked as a fit model in a previous life for Banana, b/​c I’m telling you the pants fit like a glove.
I love that they have gotten away from the whole Tommy Bahama tropical shirt look (not that there’s anything wrong with that). The casual business offering at Banana is brilliant. Casual and refined, sophisticated while still being attainable and affordable. This particular outlet store combines all the best things about Banana and puts a small, cute price tag.
I did not see one salesperson while I perused the store, but I didn’t care, I was in heaven. Clothes for tall people — for work and play.