Castle Rock Adventist Hospital

I had orthopedic surgery in May 2016. I had the best experience in check-​in, pre and post op. The check-​in was expedient, the staff was very friendly and informative. The pre op nurses were the best in Colorado! The pre op and post were very knowledgeable, attentive and personable. I would never hesitate to have a surgery at the Castle Rock Adventist Hospital!

Very Expensive
I was diagnosed with a rare cancer last year. Unfortunately, my first MRI and CAT scan was at this hospital. I have to have both every 3 months. All of my others have been at University of Colorado at Lone Tree. The combined tests are almost $ 500 cheaper than at Castle Rock Adventist. s That is a huge difference! shop around…

Having outsourced everything, you get bills from complete unknowns and before you can get it figured out you end up in collections (Emergency Physicians at Porter Hospital) without notice. Very frustrating when you have multiple insurance coverages and information does not get passed to other billing agencies. A complete nightmare to get billing/​insurance resolved. My family won’t go there again, I’ll take my chances and make the additional 20 minute drive north. The only way I’ll end up there again is if unconscious and have no say in it. Would expect better for our Castle Rock community.

I just came here with excruciating neck and back pain. It took me one hour to get out of bed and another hour or so to get someone to drive me here in the middle of the night. They did no examination, did not take my insurance information, gave me a pill, and made me leave five minutes later – before it even kicked in. I couldn’t walk because the pain was so bad, and I almost passed out when they tried to make me. So, they got me a wheelchair and wheeled me right out the front door, spasming and grimacing and almost in tears.
For the record, I don’t take narcotics because they make me sick and refused them when the doctor offered, so I’m not some druggie who just needed a fix and was figured out.

I have never seen this level of care at any medical facility! Everyone was helpful, compassionate and competent beyond expectations from the receptionist to the ER doctor. Thank you Brooke, Mary, Tom, Chelsea, John, Harmony, Wendy and Dr. Barta. You are all the best and I hope I never have to use your ER again, but if I do I know where to go and where to send anyone I care about.

I came into the Emergency room today in the morning. I felt very well taken care of. The receptionist was friendly and the nurse who took me back was also very friendly. Right away there were three people in the room with me, two nurses and the doctor. They were all listening very intently to my medical history and why I was there. I felt very safe and comfortable with all of them. Maybe I got lucky… but Dr. Skurky and my nurse Kelly were awesome. Thank you!

today is thankgiving iam very thankful for all the staff of the adventist hospital for saving my life. i oweyou a living. iam thankful for dr. mcdonald and his team for taking thegreatestloving care. every one went above and beyond illusrated their kindness, patience and help make my stay accomodated. iam very thankul that we have you here close to us. you are closer to our hearts. thank you!

Was brought in to the ER about a month ago. We received great care from the minute we arrived via ambulance. From the front desk staff to the nurses and docs as well as the imaging staff… they were all great! The nurse in the ER was exceptional — very knowledgeable and calming and accommodating. I don’t want to visit the ER again but if it happens we’d feel confident in using this facility!

DR. PEKO
I agree, I’ve always been treated very nicely in the ER, except for my last trip this Tuesday the 7^th 2015 about 11:30am.
At 8 a.m. I lost my balance on our ladder trying to put a tote away, the tote fell and instead of letting go I held onto it which it then instantly pulled my arm out of socket causing me to fall off the ladder on to the floor with extreme pain (this would make the 6^th time my arm has come out of socket) I have a doctors appointment next Tuesday with an ortho to discuss surgery to fix the issue.
When I arrived the nurse was very nice and they put me in the «fast room» I answered questions by the nurse and was told the doctor would be in to see me in a few minutes. I waited about 1 hour until she came in her name was Dr Peko I told her what happened and she said we needed to do an xray to make sure it went back in, I told her I did not want an x ray because I already know it went back in because I felt it go back in and this isn’t my first rodeo with this happening, after her telling me a hundred different reasons why I needed an x ray I told her again I did not want one, 20 minutes later the x-​ray technician came in to take me back for an x ray at this point I was just frustrated so went and got an xray taken then went back to my room. I walked over to the nurses station and asked where my doctor was that I was in a lot of pain and needed something to help with the pain while I wait and they said absolutely we will be in in a little. A nurse came in 20 minutes later with my discharge papers and told me I had a prescription for ibuprofen. I told her I needed to talk to my doctor again that ibuprofen was not going to cut it, ibuprofen does not help with this pain and she asked how I knew it wouldn’t help I proceeded to tell her this is now the sixth time I have pulled my arm out of socket and I’ve tried ibuprofen, Tylenol, Advil and nothing has helped in the past plus I’m already taking ibuprofen for back pain up to 20 to 40 pills a day and they are tearing up my stomach. She told me that was an a ridiculous amount of ibuprofen to be taking a day. «No shit» I told her no one comes to the ER to spend $ 2000 on a ER visit for a sling and medication you can buy over the counter, I need something stronger, I told her I felt as if they were treating me like I was some kind of pill seeker, she said am I making you feel that way I told her yes you and your whole staff are, I asked her if she had ever pulled her arm out of socket and she said no I said has Dr Peko ever pulled her arm out of socket and she said I don’t know I said okay then well obviously you have no idea how much pain occurs when this happens. I told her I wanted to speak to my doctor she said ok and left she came back in after a few minutes and said your doctor is not going to give you anything except for ibuprofen I said I want to talk to my doctor, she carried on about how busy the doctor is my doctor is not going to give me anything for the pain except for ibuprofen. I told her I am NOT going to pay this bill and I’ll make sure my insurance company does not either. I will fight this because they did not help me at all, I came to the ER to get some help with my pain and the only person that had touched my arm was the x-​ray technician my doctor did not put a single finger on me did not look at my arm did not offer ice or anything. My doctor did not even have the guts to come back into my room and tell me why she was denying me pain medication.
Not to mention in this «fast room» there was a lady in there with extreme back pain I could hear her moaning in pain and the doctor prescribe her ibuprofen as if ibuprofen is some magical healing pill that will help you lol for a doctor I assumed she knew better.
I have gone to the ER a few times because of my shoulder popping out of place and not once did I ever have to ask for pain medication the doctors that I had for those incidents gave me a prescription without me even asking, a couple months ago I went in and was diagnosed with swimmers ear which is extremely painful and of course without me asking my doctor prescribed me pain medication to help with the pain lol I would assume having your shoulder pop out of socket is more painful than swimmers ear yet my doctor Dr Peko didn’t offer to help me in any single way causing me to go to Urgent Care after I left the ER where my urgent care doctor wrote me a prescription for pain medication without me even asking for it WEIRD. I thought all doctors are supposed to help you when you are in need of help. NOTHING THIS DOCTOR!

I have been to his hospital several times now, when they first opened they needed to work on the staff but now I am SOOO impressed!
We went to this hospital because it was down the street from my house a few nights ago our son was sick (4 year old) the nurses and doctors were better than any hospital I have ever been to… I Usually go to a Children Hospital where the staff is average but the staff at Castle Rock Adventist are above and beyond. They worked with my son so well and were VERY attentive and nurturing to him. I was so impressed I will go to this hospital for all future needs. I wish there was more than 5 stars they truly deserve it. Great with Kids and very clean environment.

Scary what a disorganized mess this place is. Understaffed and not responsive! Took over 7 hours to be admitted at which time my 98 lb 95 yr old Mom was over medicated from which she never recovered. RIP! Please don’t take a chance. No teamwork. No car​ing​.No attention to detail. An embarrassment to the healthcare community!

I have been to their ER twice now. Once for a head laceration, and once for a child’s broken bone. Both times we were lucky in that it wasn’t very busy. The staff was very friendly and attentive. I barely have a scar from what was a nasty gash on my forehead. Overall, we have been very pleased with this convenient, clean facility.

DO NOT GO HERE… UNLESS YOU WANT TO DIE!!! My daughter was in SEVERE RESPIRATORY DISTRESS last night. She is an asthmatic and she was so closed up, she couldn’t speak. She was diagnosed with asthma when she was 2 years old! She is now 26.
First we had gone to Skyridge. (The only reason my daughter has to go to Skyridge is because of STUPID Kaiser Insurance!) They did not believe my daughter when she told them she couldn’t breathe! They checked her pulse ox and it said 100%. Now… a few things about that… If you know asthma… you know that asthma is that people get air in, but they can’t get it out! My daughter also works out (Zumba) 5 days a week. She is in super good physical shape as far as her body being an efficient machine. That is why the pulse ox read 100%. They also did not leave it on her, the machine was going wacko… it wouldn’t read, then it said 100 for a brief second… then it wouldn’t read again. So… the nurse at Skyridge said «Oh, it’s 100%, you can wait». We left and drove to Castle Rock Adventist because it was the closest to Skyridge.
I went to the ER front desk to ask for help to bring my daughter in so she wouldn’t have to walk… SHE couldn’t BREATHE! The ER nurse (Maria) came out with the wheelchair and got my daughter. She was the NASTIEST person I have EVER met. She should not be a nurse! She told my daughter that she was moving air just fine. We sat for 30 minutes. When Maria came to get my daughter for triage, I got up to go back with her and Maria (In her NASTY, condescending manner) told me «You are NOT coming back with her.»
When Maria had my daughter in the consult room, she told my daughter that she could breathe just fine, she told her «You just have a sore throat». Now, mind you… she did not say this in a compassionate way… she was condescending, nasty, unprofessional. My daughter was having a lot of trouble trying to speak because she could not breathe, but she did tell her, NO, I CAN’T BREATHE!
Maria also told my daughter that I could not go back to be with her, and she told my daughter that she was not to come out and sit with me, while we waited for the next hour, (Now…keep in mind, my daughter was in severe respiratory distress!) Well, my daughter did come out and sit with me and told me what Maria had said to her. Just as we were sitting together… a hospital policeman came out to confront me! He told me «You can’t go back with your daughter». He used the excuse that they were too busy.
Everyone else that was with a loved one was allowed back with their loved one! But not me. I had not made a scene. I had not raised my voice. I had not cursed. I did NOTHING wrong except ask for help to bring my daughter in to the ER and tell them she couldn’t breathe.
After a long wait, Maria came out to get my daughter back in to the «consult room» (that my daughter said could hold 12 people, and she was the only one in there… but they wouldn’t let me go in)…my daughter also said that most of the ER rooms were empty, but they never got her a bed! They left her in the consult room.
So, the doctor came in. He told my daughter that she was in severe respiratory distress and that she was past the point of wheezing! He said the inflammation was too great for her to wheeze any longer!!! He had the respiratory therapist come to give my daughter a nebulizer treatment, and the B*T*C*H* Maria told the respiratory therapist that the doctor just ordered the nebulizer treatment as a «precaution» because the patient didn’t «think» she could breathe!!! ARE YOU F*ING KIDDING ME!!! My daughter told her to leave the room!
The doctor also treated my daughter with steroids. After the steroid’s and nebulizer, he discharged her. We were headed back home on the highway, and my daughter was clearly still in respiratory distress. I drove her to the closest hospital which was Aurora Med. Ctr. South. They took her back immediately, they got a CT scan of her soft tissues to make sure she wasn’t closing off completely. They gave her IV Toradol. Finally… after the Toradol started working, the swelling eased and she was able to breathe easier.
The doctor at Aurora South also told my daughter that he thought she was having Laryngospasm. But that her spasm was not letting up. The Toradol appeared to stop the spasm.
When I was in the medical field, one of the basic’s we were taught for triage is the «ABC’s» That stands for AIRWAY, BREATHING, CIRCULATION. These are the most important LIFE THREATENING components. If someone comes in to the ER and says THEY CAN’T BREATHE… That is the most important emergency! Breathing is NOT OPTIONAL and should never be treated like it doesn’t matter!
I would like to know… IN WHAT UNIVERSE… it is appropriate to treat an ASTHMATIC that way??? DO NOT TAKE YOURSELVES HERE… DO NOT TAKE YOUR CHILDREN HERE!!! DO NOT TAKE ANYONE HERE if you value life!!! Because they most assuredly do not!

Time and time again, the patient is the one to do the job that the hospital needs to be doing. My husband had a HIDA scan nearly two weeks ago. He still has not heard his results back. So he took time out of his busy schedule to call the GI department. They informed him that the doctor would call him later that day. 4 – 5 hours later he is still waiting. So he calls again. And he got told he would get a call back with the results. Well at this point we don’t want to sit around and wait because they couldn’t have even called him a week ago!!! It isn’t the patience’s Job to call and call about test results. NEW STAFF NEEDED! We are so sick of not feeling important. Apparently we are just another number to these doctors.

We were sent to this hospital by the doctor for STAT radiology tests. Unfortunately, STAT to this facility means whenever the one technician that is on duty during the day is able to fit you in between surgical patients and eating cupcakes. My husband was in acute pain, yet was kept waiting while I watched a dozen staff walking around with party food. This is definitely NOT a hospital of excellence and will travel to Skyridge the next time we are in need of tests or emergency care.

It is a Hospital folks! But overall staff ttys to make your stay the best it can be for issues you may have.

My wife was very sick and went to the ER while I was traveling on business. The ER doctor didn’t seem to know what was wrong. He started telling my wife that he thought she had depression. My wife has never been depressed a day in her life and certainly wouldn’t go to the ER if she was. The nurses weren’t any better and treated her like a child.
Just received a bill for 12K for our trouble… what a bad joke.
WE WILL NEVER GO BACK! Beware of this place…

After the not great experience at PSL I’m Denver last week, I am glad I chose Adventist for an emergency room visit (it accident prone, it was a surgery related visit). The staff is respectful and professional. I really felt like they wanted to provide the best care and not just process us in and out. They also seem to understand that a more peaceful experience is better for healing– what a break through! Every staff member from the waitress to the gift shop to the security guard to the intake receptionist to the person who has to discretely ask you to cough up your copay, everyone is top notch. Been here almost 9 hours (waiting for surgeon to be done with his surgery to come down and see us because waiting til Monday was not advised) and I wish I could rate this place higher. There is a gentleness that I have never experienced in a hospital setting. I will make sure to always use this hospital when needed and to always choose doctors who are affiliated here.