Today was the first time that I’ve visited Dr. Whitehouse’s Dentistry in Castro Valley. It was the best dental experience I’ve ever had, hands down. From the moment I called to make the appointment to filling out paperwork in the waiting room to the follow-up I had post appointment — the women working at the front desk are true professionals, organized and are extremely pleasant. I believe their names are Carol and Mary. Shirley, who cleaned my teeth made me feel very comfortable right off the bat by giving me a quick tour of the office(Dr. Whitehouse had actually smiled and waved while I was getting the brief tour) and she asked me several questions about my lifestyle. I thought this was important because she was able to relate to some of my experiences while at the same time determine my concerns and questions about oral healthcare. I still can’t believe how clean my teeth feel. Julieta took my X-Rays and she explained to me step-by-step what she would be doing as well as prepared me for what I would discuss with Dr. Whitehouse. It had been some time since I had X-Rays and I was relieved to know that X-Rays are now digital and have a low dose of radiation. By the time I met with Dr. Whitehouse I felt that all of my questions were answered, but I was surprised to know that was even more to know about my teeth and oral healthcare that I’ve never even considered. Knowing that he has a long and diverse history of patients and treatments gave me a sense of comfort. He gave me really good advice and I felt safe, I left knowing I would be in good hands for regular visits to come.