Pete’s Ace Hardware

Castro Valley, États-Unis

4.3

Fermé en ce moment

20 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 510-581-7633
Site :
www.peteshardware.com
Adresse :
2569 Castro Valley Blvd, Castro Valley, CA, 94546
entre Park Way et Stanton Ave
Arrêts et stations de transports en commun proches
1.2 kmCastro Valley
2.7 kmHayward
3.5 kmBay Fair
Catégories :
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Carte

Vue de la rue

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Informations professionnelles

Cartes de crédit acceptées
Oui
Parking
Parking privé
Parking à vélos
Oui
Accessible aux personnes à mobilité réduite
Oui

Aujourd'hui

Aujourd'hui 7:00 – 19:00
Fermé en ce moment
Heure locale (Castro Valley) 05:23 mercredi 11 juin 2025

Horaires d'ouverture

lundi 7:00 – 19:00
mardi 7:00 – 19:00
mercredi 7:00 – 19:00
jeudi 7:00 – 19:00
vendredi 7:00 – 19:00
samedi 7:30 – 18:00
dimanche 8:30 – 17:00

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Alentours

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20 avis sur Pete’s Ace Hardware

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Évaluation du lieu : 3
Newark, CA
Disorganized and wasted my time. I was picking up a hammock for my hubby and what was supposed to be a 10 minute stop (from paying to pick-​up) turned into a 35 minute visit. Turns out they couldn’t find the hammock that was placed on hold. I was told after I had already paid for it at the counter and shuffled from the front to the top of the hill (where you pick-​up bigger items).
They ordered more from the warehouse so I had to come back another day to pick it up. I came back to pick it up and I shuffled again from the front of the store to the top of the hill and back. They couldn’t find it and when they finally did, it was another 20 minutes.
Other than this ordeal, I’ve gotten really good service from this store. Hopefully next time I won’t have to do this song and dance to pick-​up an item.
Évaluation du lieu : 5
Deer Park, CA
Excellent customer service in the garden center from Bret. Needed tree stump remover and he took me right to it and grabbed it and explained how to properly use it. Very nice kid. Love going to ace for all the knowledgable staff. Very friendly as well.
John
Évaluation du lieu : 2
San Leandro, CA
CUSTOMER SERVICE TO KEYS PLEASE! Had a boat load of stuff to buy for a house going on the market. Thought I’d stop an get my extra key made first then see what else I could I find. Tuuuh hello. Stood there pressing the key service button as service reps walked right by me. After 10 minutes there I just left. Go to Home Depot folks, cheaper prices and a guaranteed you’ll get what you need.
Évaluation du lieu : 5
San Francisco, CA
I’ve been a customer here at Pete’s for over 26 years. They are helpful, well-​stocked and constantly improving their offerings: seasonal items, garden shop, sidewalk sales. There are so many helpful people on the floor. It doesn’t matter when I go there I will always be asked about 3 times by 3 different people if I need any help. And, the people who work there are experienced in the trades. If I have a question about home repair, plumbing, electrical, you name it, there will be someone at Pete’s who can give me advice.
Évaluation du lieu : 5
Oakland, CA
What a knowledgeable and helpful staff. I love visiting this store, it’s a much more personable experience than Home Depot. Highly recommended.
Évaluation du lieu : 5
Oakland, CA
Really great about taking the time to help you find what you need. Very knowledgeable and friendly staff. Only problem is that their Acs card isn’t linked up to their system. You actually have to bring in your rewards and coupons which defers the purpose of using new technology.
Évaluation du lieu : 4
Alameda, CA
My boyfriend & I just moved to Castro Valley. We needed help finding a few things, and Corrine, one of the workers, helped us A LOT & was very helpful! Because of her, we are more than happy to come here in the future when we are looking for hardware stuff. I put 4 stars & not 5, because the store is way too narrow. Thank goodness for the smaller carts.
Évaluation du lieu : 5
Santa Clara, CA
I am impressed not only with the selection of items, but the quality of the customer service. Each person knows where to find what you’re looking for and there is always someone to help you out. I have a lot of projects I do at home and can always find the tool or material I need to complete the job. They have resident experts for each trade that actually know how to help. Plumbing, electrical, drywall, painting, hardware needs… This place is great! The pricing is a little higher than others, but I would rather pay a little more and have a quality staff helping out.
Évaluation du lieu : 1
Hayward, CA
I had a $ 15 off $ 50 coupon from the Hayward Ace. Prior to going to Pete’s Ace Hardware in Castro Valley, I called and asked if they would take the coupon. Woman told me, «I think so». I responded before I drive over there, I want assurance so please find out. She came back after checking and said «no problem». Within 30 minutes of my call, I drove over there. I was then told they would not honor the coupon. I got into it with the manager and told her I did not appreciate the bait and switch on her part. That is a terrible business practice! I left and will NOT return!
Évaluation du lieu : 5
Modesto, CA
The customer service here is without a doubt the best around. I am always greeted upon arrival and helped immediately. The cashiers always have a smile & are very friendly. Castro Valley is lucky to have them.
Évaluation du lieu : 1
Hayward, CA
On hold for almost 8 minutes. Voiced my annoyance and was promptly put on hold and hung up on. Easier just to drive down there only to discover I was one of the few customers. If your going to gouge I expect
Better service, shame on you!
Évaluation du lieu : 5
Milpitas, CA
Every employee is always helpful with directing me to what I need. Only downside is having to drive all the way the hill to pick up some chairs when they said the guys would bring them down the hill. Overall a very nice location for Pete’s.
Évaluation du lieu : 5
Angwin, CA
Five stars for Pete’s Ace Hardware! Every single member of Pete’s staff is very friendly and helpful I am impressed with their customer service every time I visit. They always have what I need or will go out of their way to get me what I need.
Went to Pete’s to replace a garage door opener which they did not have because the model I needed was nearly obsolete but they ordered one for me and I picked it up the next day! I am happy customer that will most definitely be returning.
Évaluation du lieu : 4
Castro Valley, CA
Great local family owned hardware store. Excellent service, friendly staff, and a good selection of quality items.
Évaluation du lieu : 5
Long Beach, CA
Wow… I just walked in and everyone was so friendly and asked if we needed help fining things and didn’t just say where it was but took us right to the stuff!
Came to get stuff for work and were «put on the account» an didn’t know what that meant and the lady at the cash register was nice and figured it out for us!
Very clean and nicely set up!
Évaluation du lieu : 5
San Leandro, CA
This place is a life saver! My garage door opener wouldn’t work and I couldn’t get it open to see the battery. I took it here and the employee opened it and replaced the battery in a minute! This isn’t the first time I have had an employee here help me with something, and I truly appreciate it! This place has a customer for life with me!
Évaluation du lieu : 5
Hayward, CA
Top notch service! I live a block away from Home Depot’s Hayward location but despise going there because I can never get help. Found Pete’s on Unilocal and was very impressed with the staff. Were all very attentive and led me in the right direction in terms of what I was looking for. Will be my new hardware store going forward
Évaluation du lieu : 5
Union City, CA
The big «2» home improvent stores need to take some customer service lessons from this location. Came here to find an item that almost all HDs and Lowes didnt have in the eastbay. Prices seem to be lower too. They had all the essentials all crammed into such a small location. ILL BE BACK!
Évaluation du lieu : 5
Castro Valley, CA
THE MOST friendly store, especially hardware store, i’ve ever been to. This place has so many staff members running around, actually doing things, saying excuse every time they had to squeeze by me, and very eager to help with anything and everything.
This is from now on, my go to place for all my gardening and hardware needs. I’m extremely impressed!
Évaluation du lieu : 5
Oakland, CA
I am still blown away by the amazing customer service. I came in this weekend for about the 10th time now (needed a threaded rod), and was immediately helped and thoroughly educated on the project I was working on. You can’t beat the expertise offered here at Pete’s.