Roger Kraus Racing Ent, Inc

Roger Kraus Racing is on top of their game. Excellent customer service, great crew, awesome owners! It was a pleasure having my tire repaired at this location. You have earned a customer for life. Thank you very much!

I am not sure about these guys. They are expensive but I didn’t feel like they knew their stuff. First time, these guys comes up and asks me to put aftermarket parts on my car to get an alignment. Kinda sounds very fishy. After market parts are for folks who tune their cars unlike mine. Their reason was they can’t align the car because the factory parts don’t allow you to do alignment.
The whole problem was something very different. It was my tires nothing to do with my alignment.

Brandon his dad and Shawn have for 6 years now really been there when my car has needed attention. Brandon has always made me feel he was willing to drop what he was doing to answer my questions. He’s saved me money and time by contacting various companies to obtain replacements on items that have even been out of warranty. The advice he has given me regarding setting my sports car up for the track has been spot on. His group knows what they are doing and are trustworthy. I always look forward to connecting with them.

Had my alignment done here, and I am happy with the level of professionalism I received. I have not a single complain. Will Be Back Again!

I just chanced upon this place when I got a flat on nearby 580. I just googled any nearby tire shop and this one showed up. Lucky me. I ended up not going right away, however, because I figured I’d get four new tires (the flat was due to me driving them down to the cords) and I figured the others were in just as bad a shape.
When my tires came in, I brought them, along with my loose wheels to them for installation. I was impressed with the friendly service, knowledge level and seemingly honest business practices.
And they under-​promised and over-​delivered. My tires were installed and ready two hours earlier than they thought they might be.
When I got them home, I did a quick wash of the wheels and tires and noticed that they placed tape over the installed weights. I don’t know if this is standard procedure there or if it was because I mentioned I tracked the car but the bottom line is that I’m not going to throw the weights off the wheel, ever.
All in all, the experience was nothing but a list of positives. They’ve earned a lifer customer in me.

I buy all of my race tires through RKR! Best in the business and untouchable customer service and knowledge. Highly recommend them and a great way to support a local business!

They are really nice and friendly, they helped me check my tires and fixed it. Thank you so much!!!

Went in for a corner balance, height adjustment and alignment. Previously working at a shop I had access to an alignment rack and did my own alignments but never got the chance to corner balance as I did not have to equipment. I chose roger kraus as recommended by a local shop and friend Mike Warfield at GST Motorsports and a couple other friends of mine so I decided to make a stop by here.
What a place, everyone here is full of knowledge and is very performance oriented. Brandon who was assisting his what seemed to be a newer employee was very specific on how my corner balancing should be. By the end of the two hour session by car was literally balanced almost perfectly. He even mentioned that the alignment I did (I did mine after hours, never worked as a tech just had some knowledge) was almost where the suggested and requested specs would be.
Post service, the car drives significantly different. I never corner balanced the car previously and wow does it make it more enjoyable to turn. I’ll be back again for a corner balance and will recommend services here at Roger Kraus to many!

Roger Kraus, US NAVY veteran, IMSA racer Mazda Raceway Laguna Seca and great father /​mentor to son & driver Brandon — recent 2^nd in Nationals, have been my motorsports mentors for 26+ yrs. I never drive HPDE events without RKR tech inspection. If you want to take performance & safety to the edge, RKR is the percentage trade every track session. Thank you Roger and Brandon for your support, guidance and encouragement!

Came here at the last minute because I couldn’t find anyone that can fix a tire this wide on my Corvette Grand Sport. These guys were super nice, fast and professional!

I recently had all four of my tires replaced here. Tom provided excellent service from initially talking me through the different brand options and price points, to reminding me to bring in my MDX because I wanted to run the options by my husband. I needed Tom’s reminders being a busy mom and business owner. When I finally brought the car in to the shop, the installation was efficient and I was able to pay a lot less than my mechanic quoted me. I am very happy with the end result.

Had my two rear tires mounted and balanced at this shop, I am new in the area and this is the closest to my place. They charge premium $ 30 to mount a tire im not sure if balancing is included since it wasn’t stated on the work sheet. Anyhow, good service, Brandon said it would take 30mins to do the work and indeed it was 30mins. Hoping I wont have any problems with the mounting and balancing.

I’ve taken 3 cars here over the past 12+ years for alignment and corner balancing for autocross and track. The cars were each very different, but the results the same. Excellent handling and tire wear from a very knowledgeable staff.

I am updating my review based entirely on the response that I received from Renee, the office manager.
I raised my rating because Renee not only apologized without making excuses, she also offered to completely refund the cost of my completed repair.
That’s pretty outstanding customer service, even if it’s after the fact.
I did not accept the refund to retain the integrity of my updated review, and also because the work was done correctly, so I don’t think it’s fair to get the work for free.
BTW, she stated that there is a break room with a TV and coffee that customers may use. (I wish someone had told me, but anyway, people should know it’s available.)

Great service beyond your average tire shop! They pay attention to the little details such as removing the tire preservative applied by the manufacturer while shipping (cosmoline?) — your standard shop isnt going to notice that. If you yourself are not into those details, you might not appreciate it. Almost gave 4-​stars as they charged me $ 5/​tire more than the advertised Tire-​Rack installation rate, but the installation guys did some additional work and the service adviser didnt charge me extra for that, so all is good!

I gave Roger a call to get my new set of wheels and tires mounted and balanced. I also got an alignment afterward to dial in my suspension settings for my Subaru BRZ.
Roger was very patient with me after I left out some details about what I wanted done, resulting in him having to scrap paper work 3 times.
I met Stuart, the tech that worked on my car and was excited to find that he owned the beautiful white Subaru Hawk-​eye that was parked outside. He was very friendly and we chatted about cars for a while.
The wheels and tires were mounted and balanced without a problem. Not a scratch on my shiny new wheels. However, there was some left over grease which I believe was from the alignment tools. Not a big deal and it wiped off easily.
Stuart was able to hit the numbers I requested on the alignment rack without issue and I am very happy with the car’s handling. I’ll be taking my car back to get future alignments as my driving skills improve.
Roger Kraus Racing is a great shop with fair prices and friendly staff. Highly recommended for all your tire and alignment needs.

I had them align my 2015 Corvette Z06 because no one could. I walked in and they started on the car right away. Their rack is laser guided and they used additional tools to set rear caster. No one else knew how to set rear caster. That’s reason 1 to go here, and literally is the only reason I need.
Everytime they did something they came and told me. The guy that aligned it (Stuart?) was great, he showed me the tools and that it showed 0 caster on each rear wheel as needed. Then he helped me install some other gear on the car while it was on the rack! How about that!
The car drives like a million bucks and they set everything to the decimal.

I had never been in the shop bit found they were a preferred installer for an online dealer. Tom was extremely helpful, they had great prices on tires, and the whole crew was very helpful even though i was a small customer sale. I would recommend them to anybody!

Just stopped in on a recommendation
I had low air and the place was slammed. They knew I was on the road and they got me up and running. Juan is a professional and knowledgable tech.
Thanks guys!
I will be back
G–

I just had 2 new tires installed. Got’em through Tire Rack and delivered to Roger Kraus Racing. It is a good system and I left very happy. RK Racing is a really cool shop. They were polite, on time and cleaned up my wheels which were filthy. This is my second visit to this place and I feel like these guys are the real deal. They will be getting my business in the future