The UPS Store

$ 2.33 to print plain white paper, black ink. Never ever again will I use this location. How do you stay in business?

Well, here’s my follow-​up — what I have learned is never, ever ship anything from a UPS store! Corporate said that they were «going to have the store owner contact me» within 2 days. That didn’t happen.
I called UPS back to check on the claim. It has been approved — but only once they get the «paperwork» back from the non-​responsive zombies at this UPS store. Oh, and I have to provide them with «proof» of the damaged items’ value. And the emails between me and my client who received the damaged goods where I invoiced her for them «won’t do» So, they suggested I «Google to find the items from a third party web site» and submit that. On long-​discontinued collectible pieces.
And here’s the real kicker — once the claim has «final approval» — they are going to send the check TO THIS UPS STORE, not me! I will then have to wrangle my money out of them. I asked corporate, «How can I be sure that the store owner who won’t even answer the business phone is going to pass along the claim money to me, and how long is this going to take?» And the response I got was, «oh, he’ll pay you the money, and if he doesn’t we have ways that we can’t discuss to make sure he does. Don’t worry, you’ll get your money» What are they gonna do, send Vinny to break his kneecaps? Oh, and I can expect a 4 – 6 week wait for my claim check. Provided they don’t have to get Vinny involved, I guess.
Folks, use USPS Priority Mail or Fedex Ground — I rarely have an issue with either of them, and when I do a claim is handled promptly with none of this nonsense.

Both times I have been in here the employees have guided me to overpriced shipping methods and un needed packaging. Just yesterday I went in with an old mobile phone I wanted to send to a friend and when I asked what is the cheapest method to send this he instructed me that 18 $ was the best he could do. Thankfully another customer mentioned I could send it for under $ 5 using USPS. Why did the UPS employee not let me know about this option? I switched to the $ 5 USPS method which saved me $ 13 and the package will arrive at the same time. I will not give this place any more of my business.