Cinemark

The theatre is nice on the outside and inside. It was generally clean and nicely kept. Came here to watch Daddy’s Home. Got popcorn and the blue icee. The popcorn was fresh and not too salty. The theatre had stadium seating. The seats were comfortable. I had a good experience and would definitely come here again.

The worst customer service ever. They sold tickets to us and the theater was basically full and it was four of us. Instead of management checking they sent us back outside to change tickets to the next available show in the cold. It took Michael 30 minutes to change out the tickets and Don Davis was very rude as he interrupted me talking to another manager and threaten to send me away as trespassing after already purchasing tickets and waiting in the cold. Very sad when people in customer service don’t know how to actually perform the duties of their job. The young manager I was originally talking to was very nice as he made sure I was ok while Don Davis just stood their and looked at me. Thanks Mr. Black.

A group of us ladies were in town for a retreat and had time to kill so we tried a movie here. We were pleased with our experience. The place was clean (including very nice bathrooms), theater wasn’t too full, friendly staff, and comfy seating. We came back later the same weekend for another movie! The only thing that keeps this place from 5-​star is it has a little bit of a stale smell in the theater rooms, like the building is older. It’s very mild and barely noticeable to anyone else in my group.

We to see a matinée screening of The Perfect Guy. Couldnt enjoy the movie for the people behind me talking thru the whole movie. Talking to the screen etc. I wanted to give them a piece of my mind when the lights came up but they all had gray hair so I just left. Probably havent been to the movies in ages. I will not go in the daytime anymore. Whatever happened to the ushers that used to walk theaters? Maybe if they still had those they would have told her to stfu. I use Fandango its nice not to wait in line…

I really like this theater and haven’t been disappointed. They are good about offering multiple screens for popular movies, the lines move along well, and the popcorn is the best in my opinion.
The theaters are well-​kept and the staff is friendly. Catching the 1^st showing is the best deal but you will also save seeing a movie before 6:00. It can get really busy on Friday and Saturdays nights so I suggest going during the week or early, or wait until the movie frenzy slows down and go.
There is plenty of parking and I like that fact that it’s all pretty close to the theater so you won’t have that supermarket «where did I park?» feeling when you leave.

Had no problems with this theater. Many places to park and didn’t wait long for a ticket or popcorn. Concessions are expensive but everyone knows that going to a theater. There was someone actively cleaning/​picking up trash and popcorn which looks good on the business. We were in theater three and it was clean and nice. I will return to this Cinemark.

Slowest service ever! If you’re planning on snacks before your movie, give yourself PLENTY of time! We were the fifth in line and waited more than 20 minutes for popcorn and soda. If my boyfriends daughter hadn’t been with me, I’d have walked away. I’ve never seen people move so slow in my life.

Went for a Thursday matinée & was very impressed. We arrived late but there was no line, the staff was helpful & we immediately found out seats. We loved the lounge chair/​recliners for seats! I hadn’t been in a theater that had such comfortable seating before so it was a treat. Not many people were there so my husband & I had plenty of room & the seating was organized well so you wouldn’t have to look around the tall person in front of you. Everything seemed clean including the bathrooms. The only complaint I could find was the bathroom was out of paper towels & one of the hand dryers was broken. Otherwise, it was a great experience!

One of my favorite movie theater to go watch a movie. I never had problem here. The theater is always clean popcorn always fresh, the seats are pretty comfortable with the arm rests that raise up so you can cuddle with your main squeeze.
Plus it’s pretty close to where I live so I do come a bit when something good is on or a midnight release.
I recommend this theater for anyone.

The ticket taker usually seems bitter or indifferent. But Tommie, our ticket taker, was happy, friendly, and courteous. Other employees we passed in the hall were also pleasant and friendly. Thank you for having quality employees! It made my visit pleasant and relaxing.

The actual theater is clean, comfortable, and stadium seating. The ticket booths are frequently backed up and they only have one ticket booth open. The concessions are nightmarish. Tonight I waited in line for 25 mins for popcorn and drinks. They have other concession stands but choose to not open them up. Tonight there were several plastic stacking bins piled up on the counters. Be prepared to wait for your snacks or bring your own.

Unorganized, chaotic mass hysteria!!! Purchased tickets online to save time and guarantee our seats just in case that showing was sold out… ALL FOR NOTHING!
They were under — staffed and the people who were on staff were either overwhelmed or in training. By the time we entered the building, the line for concessions was minimally 8 deep per line. We FINALLY got our popcorn only to stand in another line (which had at least 50 people) to gain access to the theater areas. This was as bad as going through security on a hectic travel day at any airport.
We finally entered the theater, with only seconds to spare before the movie started.
For the most part, the theater seemed decent as my feet did not seem to stick to the floor and I didn’t step on any leftover popcorn from previous showings. The service and process was just horrible!

One of the most clean well kept theaters in the area. The settings re not bad it is like stadium seating it has different levels going way up. The only down side of the theater is they could serve better food, like burito, or tacos. Chicken wings would be nice.

The theater is nice however it doesn’t offer military discount as the other Cinemark in DFW. If the military site lists Cinemark theaters offer military discount then this theater should not be excluded.

I’m not sure what the criteria should be for a good movie theater but as long as it’s clean and has fresh popcorn, I’m sold! I use to frequent this theater often and my experiences are pretty consistent. I like that they have an arcade so if you’re super early for a movie showing, you can play a few rounds of Time Crisis. Some of the arcade games are missing a controller or stick. Lame. The popcorn is always fresh. The theater rooms are not huge but they are elevated.

It was $ 5.25 I believe now it’s $ 5.75 to see a early matinée. It is what it is. It’s a nice theater with elevated setting. (Because of the stairs). The restroom so far has always been clean.
I went to see Paranormal Activity: The Marked Ones– tad bit different from the others but it was ok.

Overall the young girl manning the box office was extremely helpful, courtesous and very cheerful. The manager who apparently was inefficient, allowing staff to play video games instead of manning concessions, and was very rude to a woman in front when asked to speak to a manager. I would recommend retraining managers who act this way or replace them.

Nice Theater Good Movies Great Prices
This theater is always $.25 cents cheaper than Mansfield! I cant figure out why… but either way, the theater is clean and the movies are good. The popcorn is always fresh and if you join the email program they will send you discounts to your email every Wed. This saves you a lot of $$$. The staff is very compitent and clean. I have yet to have a problem at this theater.

This is my favorite movie theater to visit in the Duncanville, DeSoto, Cedar Hill, Grand Prairie area. It is clean and well kept, the service is good, the selection of movies showing is good, and I’ve never encountered a problem with the sound or the screens.
What more could I ask for?

A very nice Cinemark. Its is well kept and the staff are friendly here. The seating is theater seating and I would go here if I was on this side of town!