I am always reluctant to hire contractors for in-home repair and renovation due to past bad experiences. Usually, I feel ripped off once the work is completed. I am pretty handy, but can’t do flooring very well, so when I needed a staircase and hallway carpet replaced, I knew who NOT to use. After calling 4 different firms with varying degrees of interest and questionable claims, I stumbled upon OMG Floors( ). The owner, Eric Lake, answered the phone on the first attempt, was very friendly and informative & committed to a day/time to come and do an estimate. Promptness is extremely important to me, and a sure sign of integrity. Eric showed up on time, prepared and professional in the estimate. He prepared an invoice on the spot & it was a great price. He committed to a day and time for the guys to come do the work, and again, they were on time & Eric showed up with them! The workers did an outstanding job; I could not be happier with the quality and speed of the work. They cleaned up after themselves, were polite and Eric showed up again when the job was completed to check the quality and insure my satisfaction. The estimate was exactly what I paid. I cannot recommend OMG Floors enough! I am a very loyal customer to those who provide quality service, and now I have a flooring guy. Well done & truly appreciated, Eric!